mycar Tyre & Auto - Waverley Gardens Reviews 

284
TrustScore 4.5 out of 5

4.6

Waverley Gardens Shopping Centre, 271 Police Rd, 3170 Mulgrave, VIC, AU


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See what reviewers are saying

Rated 3 out of 5 stars

The guy i spoke to on the phone and who i handed my key too was absolutely lovely and very helpful but when it came to me picking up my car the man working was rather rude and blunt, showed no proper... See more

Rated 5 out of 5 stars

Took a tyre in with a slow leak; Ronny checked it and found that it was a problem with the valve. Didn't charge which was very good (could have put a new tube in or whatever but was honest which was a... See more

Rated 5 out of 5 stars

Had to get an urgent roadworthy done to meet other appointment guidelines. The team atmy car waverly gardens got the job done and explained. all the details behind the process. I had spoken to... See more

Rated 5 out of 5 stars

Sean at Waverly gardens was terrific, great service, V courteous, informative, soft spoken. Car is running well so possibly the service may be ok. I'm due to change tyres, taken appointment late June... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Waverley Gardens

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Waverley Gardens Shopping Centre, 271 Police Rd, 3170, Mulgrave, VIC, Australia

  • (03) 8585 7182

4.6

Excellent

TrustScore 4.5 out of 5

284 reviews

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4.6

All reviews

(284)

32,302 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Maybe I should ask for refund…

I dropped my car in for a repair in Feb at first and they charged for inspection but never give me a quote despite of many times of request by phone calls for nearly two months.

March 8, 2025
Rated 5 out of 5 stars

MYCAR Waverley Gardens Job well done!

Guys at MYCAR Waverley Gardens did a great job. Went the extra mile to make sure what i needed which was on a limited time schedule was completed without a hitch. Although they were quite busy that day i felt very well looked after non the less. Keep it up fellas! Nelson

April 7, 2025
Rated 5 out of 5 stars

The team at Mycar Waverley Gardens are…

The team at Mycar Waverley Gardens are always so helpful and just make things happen. Very nice and easy to deal with, no surprises as they communicate really well what they are doing and what might need to happen next. Very happy with their service.

April 4, 2025
Rated 5 out of 5 stars

Great service

Great service, reliable and friendly team. Andrew the manager very helpful and understanding. Will be making Waverley Gardens my one store for car service. Thanks guys. Highly recommend.

April 8, 2025
Rated 3 out of 5 stars

Lack attention

Did the plus service but tyres were not polished. Missing service reminder decal. Guys are usually helpful perhaps there were too many jobs.

March 27, 2025
Rated 2 out of 5 stars

Bad attitude

I had an appointment for 2 new tyres that I purchased, the appointment was for 3pm.
I had called ahead to the store and to myCar online team to leave notes on which wheel to replace and specific instructions.
the person who spoke to me (I'm guessing the manager) asked me to come at 5:30pm, which is their closing time, I couldn't understand why. He was okay to speak to on the phone.
Nevertheless, when I arrived, the attitude of the person at reception was not good at all.... it seemed like I was a burden rather than a customer, he was short with me, and I had to repeat my notes and instructions to their team at the store.
although my technical fix was completed, it wasn't a pleasant experience with myCar.
I'm leaving this review so that other customers may have a better experience.

March 28, 2025
mycar Tyre & Auto - Waverley Gardens logo

Reply from mycar Tyre & Auto - Waverley Gardens

Hi GG​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

20,000 km service.

Communication before and during the service was excellent. They explained why a wheel alignment was needed without pressuring to get it done. The cost of the service and wheel alignment was very reasonable.

April 1, 2025
Rated 5 out of 5 stars

Good Job

-Good Response (Start to Finish).
-Reasonable Pricing.
-Peace of mind with warranty provision.
-Payment Method.
-Honest advice.

March 24, 2025

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