mycar Tyre & Auto - Waverley Gardens Reviews 

284
TrustScore 4.5 out of 5

4.6

Waverley Gardens Shopping Centre, 271 Police Rd, 3170 Mulgrave, VIC, AU


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Rated 3 out of 5 stars

The guy i spoke to on the phone and who i handed my key too was absolutely lovely and very helpful but when it came to me picking up my car the man working was rather rude and blunt, showed no proper... See more

Rated 5 out of 5 stars

Took a tyre in with a slow leak; Ronny checked it and found that it was a problem with the valve. Didn't charge which was very good (could have put a new tube in or whatever but was honest which was a... See more

Rated 5 out of 5 stars

Had to get an urgent roadworthy done to meet other appointment guidelines. The team atmy car waverly gardens got the job done and explained. all the details behind the process. I had spoken to... See more

Rated 5 out of 5 stars

Sean at Waverly gardens was terrific, great service, V courteous, informative, soft spoken. Car is running well so possibly the service may be ok. I'm due to change tyres, taken appointment late June... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Waverley Gardens

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Waverley Gardens Shopping Centre, 271 Police Rd, 3170, Mulgrave, VIC, Australia

  • (03) 8585 7182

4.6

Excellent

TrustScore 4.5 out of 5

284 reviews

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4.6

All reviews

(284)

32,307 reviews in the last 12 months

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Rated 1 out of 5 stars

Since I bought my car 2 years ago I did…

Since I bought my car 2 years ago I did my service through my car. I selected the basic service this time too. The basic service is not done properly. Both the front drive shafts are damaged and need to be fixed ASAP and they never mentioned, luckily we checked the car from few other places. Left hand drive shaft 3 bolts are missing and it’s with just 3 bolts which is not safe. The right hand drive shaft rubber is damaged and they never mentioned to repair it. I have no idea how they didn’t they see it while servicing the car. Also they told us to change the timing belt if it’s belt, so we asked to check whether it’s belt or chain. They told us its timing belt and when we checked from few other places we got to know its timing chain, not belt. Is it lack of knowledge or something else? I’m very disappointed by the service.

March 12, 2025
mycar Tyre & Auto - Waverley Gardens logo

Reply from mycar Tyre & Auto - Waverley Gardens

Hi Asha​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

Reliable, Affordable and Exceptional Service!

I had an absolutely fantastic experience at Mycar Tyre & Auto Waverley Gardens yesterday. The customer service was nothing short of amazing, friendly, professional and genuinely helpful.
Andrew the store manager took the time to explain everything clearly and made sure I was comfortable with the service being done.
Their pricing was very reasonable compared to another location I'd been to last year, making it even better experience. After the service, my car has been running smoothly, and I can definitely feel the difference in performance. It's great to have a team I can fully trust with my car.
Highly recommend them to anyone looking for quality service at a fair price!

March 15, 2025
Rated 5 out of 5 stars

Car service

Mycar has done it again 👏 my second time going there. their service has been impeccable. My car was due for a service, after it was done it makes a huge difference ive had no issues, they tell you what needs to be fixed now or later. in 6 months I will have to change my rear tyres I will be coming back for that. Thank you Anthony!

March 15, 2025
Rated 5 out of 5 stars

Positive experience

myCar Waverley Gardens was very easy to deal with. Flexible in timing and date. Provided clear explanation on what needed to be done and next steps.

March 15, 2025
Rated 5 out of 5 stars

I am a regular

I go there routinely to get the wheels balanced, rotated and aligned after every service.

Andrew manages the place really well

March 7, 2025
Rated 5 out of 5 stars

Service was excellent

Service was excellent. Pricing was very reasonable.
Communication was also excellent.
The only small gripe was that the facility is somewhat difficult to find.

March 4, 2025
Rated 5 out of 5 stars

I required my tyres to be chaged ASAP…

I required my tyres to be chaged ASAP due to an incident. I required them as there was an important event at home on 12, 13 an 14. I needed my car to run errands. I was able to book the car in and tyres changed to ease my stress and pressure.
Thank you to Kmart staff Waverley gardens for their assistance.

February 12, 2025
Rated 1 out of 5 stars

Average service, lack of time management

Centre was clearly over booked, no priority even with a booking, vehicle was sandwiched in the hoist from other cars that were being worked on. Incorrect estimation given. No follow up or communication, ended up waiting in-store whilst the staff rushed to complete the tyre change + alignment.

March 1, 2025
mycar Tyre & Auto - Waverley Gardens logo

Reply from mycar Tyre & Auto - Waverley Gardens

Hi JK​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

Happy with My Care

The mechanics were punctual, polite and efficient and remedied the issue which was a nail in the tyre.

February 17, 2025

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