Had a wheel alignment and 2 tyres recently changed at mycar Werribee, and was lucky to be serviced by Heath. He was fantastic—professional, honest, and super helpful. He explained everything clearly,... See more
Location
Switch locationPacific Werribee Shop B027, 250 Heaths Road (Cnr Barber Drive), 3030 Werribee, VIC, AU
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See what reviewers are saying
I had the pleasure of having repairs and service done on My FG Falcon XR6. Service, rocket cover gasket, four disks and brake pads. I also got four new Continental tyres fitted, balanced and a w... See more
Good service, I regularly take my car here and can trust the workmanship. The team kept me updated on completion time. When originally booked, I selected an earlier pick up time, however when dropp... See more
I always use Mycar snd have never had any issues. They always call if they come across any issues, which isn't often as they are so affordable to be able to keep up with all required services. The pe... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Werribee
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Pacific Werribee Shop B027, 250 Heaths Road (Cnr Barber Drive), 3030, Werribee, VIC, Australia
- (03) 8585 7165
4.5
Excellent
597 reviews
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Great service
I always use Mycar snd have never had any issues. They always call if they come across any issues, which isn't often as they are so affordable to be able to keep up with all required services. The people are very nice and helpful.
March 31, 2026
Great bunch of blokes
Great bunch of blokes, they are reliable, honest and reasonably priced. Will definitely go back again
March 31, 2026
Outstanding customer service
Every time I’ve been to mycar Werribee I’ve had a great experience. The staff are really friendly and have looked after my car very well. One of the few mechanics my wife and I trust.
March 23, 2026
Unprompted review
Excellent customer service at the…
Excellent customer service at the Pacific Werribee store and my service was good value for money. Was easy to book and pay online. Easy to access the location for pick-up and drop off. Thanks team.
March 19, 2026
Every time I have been to my car in…
Every time I have been to my car in Werribee they are always polite and friendly and will always call you if there is anything else that needs to be done first before going ahead and doing it.
March 18, 2026
Good service and friendly staff
Good service and friendly staff, they go out of their way to make sure all customers are satisfied.
March 11, 2026
The concern shown and responsiveness of…
The concern shown and responsiveness of the team was impeccable, I can only commend the entire team on their professionalism
March 12, 2026
great service would highly recommend
I found the Staff honest and reliable, they have always done the right thing by me, thank you.
March 12, 2026
Awesome service
Awesome service, exact timing to when service started and finished. Looks after your car well, friendly mechanics. Serviced my BYD Atto 3 for 40kms service. Thanks!
March 6, 2026
Had to take back as wheel alignment was…
Had to take back as wheel alignment was off. Charged another owners invoice when already pre paid.
February 28, 2026
The continued excellence of service…
The continued excellence of service remains a key factor .
February 21, 2026
Great service was great employees
They always greet me politely with smiles. They always do an amazing job breaking down the information and I always have a good outcome.
February 10, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Front desk team needs training
It's the way the front desk team behaved. Very disappointing. They need to be trained on how to behave with customers. Very harsh and behaved as if they are providing me a favor. I would rate zero stars if there is an option.
February 20, 2026
Reply from mycar Tyre & Auto - Werribee
Hi,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Very friendly and knowledgeable staff.
Very friendly and knowledgeable staff.. Altogether a pleasant and stress free experience.
February 17, 2026
Awesome service with quality and quick…
Awesome service with quality and quick turnaround.
February 17, 2026
I took my KIA SPORTAGE to Werribee for…
I took my KIA SPORTAGE to Werribee for servicing and was well attended to by LIAM. Very professional, thorough and explained in detail what needed to be done. MyCar sure is lucky to have LIAM in your team. I’ll give LIAM more than 5 stars. He deserves this.
February 13, 2026
Had to wait for some time just to…
Had to wait for some time just to replace two tyres. Original booking was 2.00pm and did not get away until just before 4.00pm
February 7, 2026
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