mycar Tyre & Auto - Werribee Reviews 

597
TrustScore 4.5 out of 5

4.5

Pacific Werribee Shop B027, 250 Heaths Road (Cnr Barber Drive), 3030 Werribee, VIC, AU


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See what reviewers are saying

Rated 5 out of 5 stars

Had a wheel alignment and 2 tyres recently changed at mycar Werribee, and was lucky to be serviced by Heath. He was fantastic—professional, honest, and super helpful. He explained everything clearly,... See more

Rated 5 out of 5 stars

I had the pleasure of having repairs and service done on My FG Falcon XR6. Service, rocket cover gasket, four disks and brake pads. I also got four new Continental tyres fitted, balanced and a w... See more

Rated 4 out of 5 stars

Good service, I regularly take my car here and can trust the workmanship. The team kept me updated on completion time. When originally booked, I selected an earlier pick up time, however when dropp... See more

Rated 5 out of 5 stars

I always use Mycar snd have never had any issues. They always call if they come across any issues, which isn't often as they are so affordable to be able to keep up with all required services. The pe... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Werribee

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Pacific Werribee Shop B027, 250 Heaths Road (Cnr Barber Drive), 3030, Werribee, VIC, Australia

  • (03) 8585 7165

4.5

Excellent

TrustScore 4.5 out of 5

597 reviews

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4.5

All reviews

(597)

35,672 reviews in the last 12 months

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Rated 1 out of 5 stars

My car wouldn’t honour the $100…

My car wouldn’t honour the $100 discount because I didn’t book online
Will think twice before booking next service plus after spending around $2000 on the last service my fuel consumption went up by 25% but they couldn’t find anything wrong

February 3, 2026
mycar Tyre & Auto - Werribee logo

Reply from mycar Tyre & Auto - Werribee

Hi John​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

Great customer service

Great customer service. Kept me informed throughout the day about times and my car needs. Price was very reasonable.
I'll take my BYD back there any day!

January 15, 2026
Rated 1 out of 5 stars

Despite work on car I still have a…

Despite work on car I still have a broken down car.Cost involved to do more repairs is way more than any other quotes.Possible real problem should have been diagnosed rather earlier than later and despite talking about it I feel that it's all about taking money with no result.Will never again use any branches in the future.

January 3, 2026
mycar Tyre & Auto - Werribee logo

Reply from mycar Tyre & Auto - Werribee

Hi Deon​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

Service

Staff very friendly and give you a tex when car is ready .
The fact that you get 12 months warranty is fantastic it was a pleasant surprise when I need my puncher fixed, but it was unrepairable, I needed a new tyer at no cost

January 2, 2026

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