mycar Tyre & Auto - Windsor Reviews 

308
TrustScore 4.5 out of 5

4.5

Shell Coles Express Service Station, Corner of Dandenong Road and Chapel Street, 3181 Windsor, VIC, AU


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Rated 4 out of 5 stars

Had a RACV tow to My Car Windsor as car was struggling to accelerate to 80 kms. Something to do with the ignition. Problem was resolved.

Rated 5 out of 5 stars

I was looked after well as always. Service completed and I was informes of a couple of pending repairs required and best time frame to complete. Battery and wiper blades indicated requiring replacemen... See more

Rated 5 out of 5 stars

They are always friendly, accommodating and easy to deal with. They explain everything clearly and give you options before going ahead and fixing things that aren't urgent. They have even given me rea... See more

Rated 5 out of 5 stars

Kenny at MYCAR Chapel Street Windsor couldn’t be more helpful. He guided me through a not only mechanical requirements to my car that needed fixing but also found fractured petrol tank missed by insur... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Windsor

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Shell Coles Express Service Station, Corner of Dandenong Road and Chapel Street, 3181, Windsor, VIC, Australia

  • (03) 8585 7113

4.5

Excellent

TrustScore 4.5 out of 5

308 reviews

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4.5

All reviews

(308)

35,678 reviews in the last 12 months

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Rated 5 out of 5 stars

My tyre picked up a metal spike very…

My tyre picked up a metal spike very close to the MyCar service centre on Chapel St. I was assisted straight away and, although staff were very busy trying to finish jobs for other motorists on a Friday afternoon, I wasn't turned away. My tyre was repaired as soon as a staff member was available.

November 14, 2025
Rated 1 out of 5 stars

Terrible Experience

Booked my car in for a service on 25th September. Told them there was a problem with air cooler. Never called me back. Rang a week later, told they couldn't fix it and they had to send it to another store to get fixed. They never called back. Rang today 8 weeks later, to get an update. They now tell me I need to take it to a dealer. Absolutely hopeless.

November 13, 2025
Unprompted review
Rated 5 out of 5 stars

Impressive

An impressive set up, staff were friendly, honest and the service impressive. I'll be back!

November 7, 2025
Rated 5 out of 5 stars

Honesty and integrity

I had originally bought 4 new tyres. I got a phone call from the technician who told me that 2 of my tires were still good. He rotated those 2 and put on 2 new. I was refunded 2 tyres, which was back in my account the same day. This saved me $370.

November 3, 2025
Rated 5 out of 5 stars

Prompt Urgent Service

Blown brake light globe. Pulled into MyCar Windsor and the helpful Manager, Kenny arranged for it to be immediately replaced. Within 15 minutes I was back on the road in a roadworthy car.

October 24, 2025
Rated 4 out of 5 stars

Friendly, helpful and responsive

The team is always quick to resolve issues like an unexpected tyre puncture. They provide good advice and are very helpful in getting me on the road again.
Just wish I had the car serviced before I got the brand new tyre, as it turned out my older car was not repairable and the wreckers got a great deal on that new tyre!

October 6, 2025
Rated 5 out of 5 stars

Great service

Great service. Team were able to assess and repair the tyre puncture overnight. Answered queries, competitive prices, did followup call, with ability to take in the car despite no booking.

October 8, 2025
Rated 1 out of 5 stars

Quite disappointed

It seemed overpriced for virtually no work done.

The invoice also appeared to be inaccurate. One point mentioned that windshield wiper additive was added, but it’s just water — there’s no additive. Additionally, the warning light on my dashboard indicating low coolant was on before the service, and it’s still on and low afterward.

Overall, I feel like I’ve been ripped off and received a very half-hearted service for a considerable amount of money. I will not be returning.

September 30, 2025
mycar Tyre & Auto - Windsor logo

Reply from mycar Tyre & Auto - Windsor

Hi​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 1 out of 5 stars

There was a lack of customer care

There was a lack of customer care.
I had to call and ask when my car would be ready because I didn’t get an update or sms as told. I arrived 4hours later than I was told it would be ready only to walk in and see my car was only just being worked on. I had to wait there until the job was finished. No one even said anything to me. They all just avoided me until the job was done. Not even an acknowledgement.
Will most definitely not be returning

October 1, 2025
mycar Tyre & Auto - Windsor logo

Reply from mycar Tyre & Auto - Windsor

Hi,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

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