Had a RACV tow to My Car Windsor as car was struggling to accelerate to 80 kms. Something to do with the ignition. Problem was resolved.
Location
Switch locationShell Coles Express Service Station, Corner of Dandenong Road and Chapel Street, 3181 Windsor, VIC, AU
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See what reviewers are saying
I was looked after well as always. Service completed and I was informes of a couple of pending repairs required and best time frame to complete. Battery and wiper blades indicated requiring replacemen... See more
They are always friendly, accommodating and easy to deal with. They explain everything clearly and give you options before going ahead and fixing things that aren't urgent. They have even given me rea... See more
Kenny at MYCAR Chapel Street Windsor couldn’t be more helpful. He guided me through a not only mechanical requirements to my car that needed fixing but also found fractured petrol tank missed by insur... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Windsor
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Shell Coles Express Service Station, Corner of Dandenong Road and Chapel Street, 3181, Windsor, VIC, Australia
- (03) 8585 7113
4.5
Excellent
308 reviews
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They listened and responded to my needs…
They listened and responded to my needs in a timely manner
June 12, 2025
These guys are scammers
These guys are scammers. I went there and was told verbally and stated on my invoice “front and rear brakes were metal to metal”. “The tyres and battery had to be replaced”. We chose to get another opinion. The opinion was they were scammers. They never took the wheels off to check the pads. Pads were fine for at least 1 to 2 years. Tyres are not even 50% worn. Be careful of these scammers.
June 5, 2025
Would recommend.
Prompt communication, transparent about what was being done. Sought approval for additional work (which was absolutely necessary - no upselling).
Love the free roadside assistance too!
June 6, 2025
Friendly service and helpful
very thorough and lovely service from Windsor my car
always reassuring and helpful
May 24, 2025
Friendly staff, reliable service
Friendly staff, honest, don’t attempt to overcharge you, love that a years roadside assistance is included with logbook service
May 22, 2025
My complaint is with MyCar Windsor
My complaint is with My Car Windsor. I acknowledge human error, but I don't think that this should have happened in the first place. A belt was replaced and not put on right, and it snapped the next morning while driving my daughter to school - I had no idea what was happening.
I got a tow, and the boys at Brunswick sorted me out within a few hours, but I couldn't go to work, lost money, of which was not offered any compensation, and no direct apology from who ever put the first belt on. Lucky my steering was electric, is all I can say.
April 1, 2025
Needing to replace a flat tyre
Needing to replace a flat tyre, I was able to book the day and time easily on-line, including a wheel alignment, and found the service to be most efficient and friendly. I was notified as soon as my car was ready for pick-up well within my nominated time and I am very appreciative of all.
April 29, 2025
Very friendly and provided informed and…
Very friendly and provided informed and concise analysis.
April 29, 2025
The staffs at the Chapel street my car…
The staffs at the Chapel street my car are good and quick. They have always helped me.
April 22, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Not returning.
Staff member behind the counter has poor people skills, and despite me ordering a tyre in, I had to call one full week later to check it. Then the systems were down (which happens) and I requested a callback to confirm the tyre, and heard nothing for 48 hours. Called again to confirm and finally got it done. Customer service is poor, staff are rude and what you’re paying for the experience is very overpriced. Will not be returning to this location and made me feel overwhelmingly unwelcome.
April 6, 2025
Reply from mycar Tyre & Auto - Windsor
Hi Lauren,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
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