mycar Tyre & Auto - Wollongong Reviews 

430
TrustScore 4.5 out of 5

4.7

Corner Of Flinders Street And Campbell Street, 2500 Wollongong, NSW, AU


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See what reviewers are saying

Rated 5 out of 5 stars

Quick efficient service . A noticeable improvement in the car performance . Most importantly , I requested a major service when booking but the gentleman on the phone said they would assess the car on... See more

Rated 5 out of 5 stars

Within 3 weeks of getting new tires, we got a non-repairable puncture in one of the tires. Incredibly, we got it replaced for free under mycar's "12 month road hazard warranty". I know it's built-in t... See more

Rated 5 out of 5 stars

Honest team and great workmanship, have been to a few mechanics in Wollongong however when I needed my brakes done MyCar was convenient. They gave me upfront pricing and even fixed a problem my previo... See more

Rated 5 out of 5 stars

The guys here were great, I accidentally went to the Figtree store for an online booking & called them to see if I needed to rebook or could go straight there, even though it meant I'd be late on a S... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Wollongong

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Corner Of Flinders Street And Campbell Street, 2500, Wollongong, NSW, Australia

  • (02) 9212 8943

4.7

Excellent

TrustScore 4.5 out of 5

430 reviews

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4.7

All reviews

(430)

32,302 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

150K Service

Good service and friendly staff.
Car was serviced with no issues and full report from any concerns or emerging needs.

April 8, 2025
Rated 5 out of 5 stars

Cost friendly and extremely kind…

Cost friendly and extremely kind people! Helped me out with everything I asked (which was extensive) in only one day. Dropped my car off in the morning and had it back by the afternoon. Great experience!

March 26, 2025
Rated 3 out of 5 stars

Excessive wait time for service

After booking for a basic service at 9:00am, I went for an hour walk then waited around in a food hall for another hour. The whole time, I checked my vehicle status on the BYD app and my car had not been unlocked or moved from where I parked. Returning at 11:15am, I was told my car was about to be started. The service only took about 30 minutes. If a booking is made for a certain time it is reasonable to expect that the service will start at or around that time. If not possible, then a customer needs to be kept informed of progress and reasons for delays.

March 22, 2025
Rated 5 out of 5 stars

Seamless service

Seamless service
Rego check. Booking was easy. Just dropped car off and received at text when ready to pick up.

March 4, 2025
Rated 1 out of 5 stars

I am not happy with customer service

I am not happy with customer service. They really need to work on that.

February 28, 2025
mycar Tyre & Auto - Wollongong logo

Reply from mycar Tyre & Auto - Wollongong

Hi Zaied​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

Fast

Fast, efficient,friendly. The only trifecta any business needs

February 19, 2025

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