Quick efficient service . A noticeable improvement in the car performance . Most importantly , I requested a major service when booking but the gentleman on the phone said they would assess the car on... See more
Location
Switch locationCorner Of Flinders Street And Campbell Street, 2500 Wollongong, NSW, AU
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See what reviewers are saying
Within 3 weeks of getting new tires, we got a non-repairable puncture in one of the tires. Incredibly, we got it replaced for free under mycar's "12 month road hazard warranty". I know it's built-in t... See more
Honest team and great workmanship, have been to a few mechanics in Wollongong however when I needed my brakes done MyCar was convenient. They gave me upfront pricing and even fixed a problem my previo... See more
The guys here were great, I accidentally went to the Figtree store for an online booking & called them to see if I needed to rebook or could go straight there, even though it meant I'd be late on a S... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Wollongong
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Corner Of Flinders Street And Campbell Street, 2500, Wollongong, NSW, Australia
- (02) 9212 8943
4.7
Excellent
430 reviews
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Fantastic experience
Recently got my car serviced and was really happy with the cost, customer service and overall experience. They were very clear and transparent with what needed doing and why, and then also what could be done but could also wait until a later date if needed. Really happy and will definitely be back.
December 27, 2024
Ian & the team do a brilliant job at mycar Tyre & Auto
Ian & the team do a brilliant job at the Wollongong Service Centre. Ian attends to all customers with courtesy and professionalism, ensuring everyone has confidence in the service they will receive.
February 6, 2025
Good experience
January 15, 2025
Very accommodating and friendly.
January 11, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Wollongong Mycar 15/01/24
830 booking. Arrive at 815. Was told job would be complete most likely late afternoon.
Upon pickup, was told I have a broken stud and a free spinning nut.
Everything was in working order before arrival. Was no attempt to fix the issue and was advised how to go about fixing externally at my own expense.
Price paid for tyres was great, customer service was however not.
January 15, 2025
Reply from mycar Tyre & Auto - Wollongong
Hi Daniel,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Booked in for a pink slip
Booked in for a pink slip. They attended to my car on time and while I waited. I appreciated not having to wait until they finished another job.
January 9, 2025
Professional and friendly
Prompt response to my tyre issue and a really professional and friendly manager in the Wollongong store.
January 7, 2025
Pleasant Efficient Experience
Everyone very pleasant polite &
Efficient! Keep me informed of any problems with my car
& explain everything that
needs attention before going
ahead with work!!
December 30, 2024
Very good 👍 and good service and the…
Very good 👍 and good service and the staff very helpful
December 12, 2024
Honest team and great workmanship
Honest team and great workmanship, have been to a few mechanics in Wollongong however when I needed my brakes done MyCar was convenient. They gave me upfront pricing and even fixed a problem my previous mechanic left for them at no extra charge. Went back again this year for tyres and they didn't push me on any unnecessary up sell and once again the pricing was upfront, will be back again. I don't often feel compelled to leave reviews but the team at Wollongong MyCar are great.
December 10, 2024
Prompt and efficient service
Prompt and efficient service!
We have been using Mycar Wollongong for several years and they never disappointed us.
December 12, 2024
Replaced 4 new tyres for our Sons first…
Replaced 4 new tyres for our Sons first used car helpful advice with costing and brand to suit our budget. Also checked spare tyre as well. Thank you.
December 3, 2024
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