My Chi and Me Reviews 

438
TrustScore 3 out of 5

3.1

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Rated 5 out of 5 stars

Love the tiny trails step in air mesh harness, absolutely gorgeous and a really good fit on my little girl. The leg holes make it easy put on and off, I’ll definitely be buying another one. Recommend... See more

Rated 1 out of 5 stars

Not the first time I have ordered from this company, should have learnt from past mistakes…their returns policy is terrible. Nothing in the listing to say you can’t return sale goods so be aware befor... See more

Company replied

Rated 5 out of 5 stars

Very happy with blue surgical suit & flower collar for my little puppy called Louie. They will keep him warm, comfortable & help to stop him tugging at his stitches when he has his operation in Februa... See more

Company replied

Rated 5 out of 5 stars

Since adopting my Chihuahuas in March i have now placed several orders with My Chi. I love the presentation, as much a treat for me as for them! Recently, Nicky spent time and effort in finding me t... See more

Company replied

Company details

  1. Animals & Pets

Information provided by various external sources

🐶 | Everything for Small Dogs! ⭐️ | All Products in Store 🌎 | Worldwide Shipping 🔐 | SSL Certified Chekout 😁 | Trustpilot 5 ⭐️⭐️⭐️⭐️⭐️


Contact info

3.1

Average

TrustScore 3 out of 5

438 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 24 hours

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3.1

All reviews

(438)

6 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Lovely products

Lovely products. Larger range would be greatly appreciated

October 8, 2019
Unprompted review
My Chi and Me logo

Reply from My Chi and Me

We are adding new items every day - come back and see us soon! We now have HOTTERdog, a larger Puppia range and we are a Julius K9 stockist and Brand Ambassador.

Rated 5 out of 5 stars

Amazing jumper

Amazing jumper, made my precious Valentino very happy !
Great quality and fast shipping. Will order soon again :)

October 8, 2019
Unprompted review
My Chi and Me logo

Reply from My Chi and Me

So glad. Thank you for shopping with us at My Chi and Me!

Rated 5 out of 5 stars

Loved it

Loved it, fitted perfectly.

October 7, 2019
Unprompted review
My Chi and Me logo

Reply from My Chi and Me

That's fab. Thank you for shopping with us at My Chi and Me!

Rated 5 out of 5 stars

We love the Peruvian Jumper

My order was sent out swiftly & beautifully packaged. I love the Peruvian jumper I bought for my chihuahua & she loves it too.

October 7, 2019
Unprompted review
My Chi and Me logo

Reply from My Chi and Me

We love the Peruvian jumpers too! Thank you for shopping with us at My Chi and Me!

Rated 3 out of 5 stars

sizes not always consistent

sizes not always consistent, I ordered 7 items in size small however each item was different size when arrived, otherwise service excellent . it may help if actual sizes could be given.

October 7, 2019
Unprompted review
My Chi and Me logo

Reply from My Chi and Me

Hello and thank you for your review. We put sizes in cm on every item on our website for all the sizes we offer. As you say we use many suppliers and sizes are not consistent. We also give a guide weight on most products and if they are under or oversized we state that as well. It’s important to read the full product description before ordering but If you are still unsure we help many customers with sizes when asked. We also offer an exchange service for products that do not fit. Our aim is to have warm happy dogs wearing our clothes 🐾🐕❤️

Rated 5 out of 5 stars

Ordered a few things from them on…

Ordered a few things from them on numerous times. Good quality and pleased that they sell for small puppies.. would definitely recommend for anyone that’s got a chihuahua.

October 6, 2019
Unprompted review
My Chi and Me logo

Reply from My Chi and Me

So pleased. Thank you for shopping with us at My Chi and Me!

Rated 5 out of 5 stars

Excellent service first class always…

Excellent service first class always happy to help with any queries just cannot fault it and to send first class delivery without charge to enable my boy to have his post op suit for his surgery thank you so much :)

October 2, 2019
Unprompted review
Rated 2 out of 5 stars

I bought the harness and lead for my…

I bought the harness and lead for my tiny puppy which fitted fine at first but the buckle adjustments don't hold so the harness was able to expand and my puppy was able to walk out of it. Very dangerous if we had been near a road.
Not great quality, but for price you can't complain.
However the item isn't fit for purpose, sadly.

September 27, 2019
Unprompted review
My Chi and Me logo

Reply from My Chi and Me

Sorry to hear your harness did not reach expectations. I suspect by your comments that it was the £4.50 harness as you make refence to the price. Whilst we do sell lots of these with no complaints I appreciate you may have received one that is faulty so if you would like to return it we would be happy to refund you. When consulted prior to ordering we recommend the PerfectFit harness for puppies which is the most secure harness on the market. That one sells at £32.50 and is virtually impossible to escape from. We are happy to help with sizing if required.

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