Bought 2 cushions. Delivery was good but 1 cushion was marked. Tried to get in touch for replacement but it took almost a week for someone to reply to my email. After correspondence was received excel... See more
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Very helpful indeed Awaiting order when I received a message asking for my full address as my parcel was sent back , very pleased they did as I wouldn’t have known what happened to it , (obviously... See more
Company replied
Sent a message on messenger and received reply straight away. Very helpful and showed me exactly what I wanted. I received my cushion quickly and well packaged. I also received a beautiful free gift.... See more
Thoroughly delighted with my purchase of 2 cushions! One is for a present and one is for myself. I had a job getting the website to work when ordering the cushions so had to order the basic cushion in... See more
Company replied
Company details
Written by the company
My Crystal Cushion offer Beautifully Designed Cushions which are adorned with SWAROVSKI® Crystals.
Contact info
United Kingdom
- mycrystalcushion.com
4.7
Excellent
252 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Pillow was not as expected
Pillow was not as expected, creases everywhere. Told could have a refund, sent back by delivery service. Notification it arrived. NO REFUND AS PROMISED. Now ignoring . Still waiting for refund. BEWARE of this company
July 7, 2021
Reply from Mycrystalcushion
Hello, please respond via paypal so we can refund you, we are awaiting your response as we did not relate your paypal case to you. Once you respond we will be able to request a refund, right now the case is waiting your response and no action can be taken until your reply. Regards MCC
I bought 2 cushions and they are…
I bought 2 cushions and they are gorgeous my only gripe is that they would have 20 crystals mine only have 16.Apart from that they are gorgeous and postage was very quick love them.
July 4, 2021
Iv ordered 3 cushions so for everyone…
Iv ordered 3 cushions so for everyone of them so pretty
July 3, 2021
Beautiful cushion.
I bought this cushion for my sister, paid for extra crystals as she loves sparkle, it arrived quickly and it was beautiful very good size and quality cushion. She loves everything about it and was chuffed it had her name printed on the sash, the free gift was an added bonus. Thank you
June 26, 2021
Unprompted review
Bought this for my daughter in laws…birthday present
Bought this for my daughter in laws birthday. She loved it, especially the necklace free gift that came with it. Very well received.
June 21, 2021
Very happy with my cushion
Very happy with my cushion. Was not long coming nicely box up .my friends all so comment on it that you
June 20, 2021
My mum was overwhelm she thought it was…
My mum was overwhelm she thought it was amazing thankyou xx
June 16, 2021
50th birthday cushion
I just love this cushion and just know my best friend will do too!
June 15, 2021
Excellent item well made
Excellent item well made, super customer service fully recommend
June 14, 2021
Delighted with my crystal cushion
Delighted with my crystal cushion. I have bought it as a Christmas present and I know the recipient will love it.
June 12, 2021
So so pleased with my cushions..
So so pleased with my cushions... So much better than I expected... Will be ordering more soon.
June 12, 2021
The cushion is spectacular!
The cushion is spectacular!
Bought as a birthday gift for a friend ‘who has everything’ !! It’s ideal!!
June 11, 2021
Highly recommend
Highly recommend. Very helpful and reply to message with in 2 hrs. Fantastic product. Gorgeous product.
June 11, 2021
Great service lovely birthday gift idea
June 11, 2021
Ordered a cushion for a friend’s…
Ordered a cushion for a friend’s birthday delivered in great time it’s lovely and so were the gifts that came with it over the moon would definitely order again.
June 10, 2021
Very happy with my crystal cushion
Very happy with my crystal cushion. Order arrive 3 days after ordering. Will definitely recommend and will be ordering again.
June 9, 2021
Exceptional value for money and very…
Exceptional value for money and very quick delivery. The quality of the cushion is beyond what I expected. Very pleased with the cushion.
June 5, 2021
Reply from Mycrystalcushion
Wow thank you so much Yvonne for the Excellent review, it is much appreciated.
I bought one cushion as a gift for my…
I bought one cushion as a gift for my daughter she loved it and said she needed a second one as she has 2 sofas and she wanted one for each . The second came yesterday. They are superb quality and lovely to look at. Plus you have a surprise gift with them . I would recommend them .thank you
June 5, 2021
Reply from Mycrystalcushion
Thank you for sharing this with us Anne, it was a lovely read :)
Crystal Cushion
My newlyweds were extremely happy with their gift. Thank you looked amazing.
June 4, 2021
Reply from Mycrystalcushion
Thank you for sharing Barbara and congrats to your Newlyweds :)
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