myfacesocksuk Reviews 266

TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

I ordered a personalised Pokemon card as a birthday present. I ordered this on the 14th of April and I’m yet to receive it (3rd of May). Before ordering I selected the £8 delivery which said 7-9 days... See more

Company replied

Rated 5 out of 5 stars

Absolutely amazing. It comes with protective layers to make sure it comes in the best condition. There are two layers of protective film so carefully use a pin or somethinf similar to get the second o... See more

Rated 5 out of 5 stars

These are the 7th and 8th shirts I’ve bought from this company. The prints are exactly as requested, the shirts are soft, comfortable and light-weight, so can easily be washed through and quickly drie... See more

Rated 5 out of 5 stars

The product was great 👍 An the customer service even better! After changing my decision on what character I wanted on the personalised pillow. I contacted Sarah from Customer Service. Who was... See more

Company details

  1. Shopping & Fashion

Information provided by various external sources

Customize pet face socks or put your face on socks. Upload your photo and we’ll print them on socks just for you! Perfect Gifts For Any Occasion. Your Best Gift Choice. For Yourself or The Ones You Love.


Contact info

3.6

Average

TrustScore 3.5 out of 5

266 reviews

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Replied to 80% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Amazing customer service!

Amazing customer service!
Very prompt in responding to emails and very efficient in resolving any issues or queries! Very happy with my experience!

September 1, 2024
Unprompted review
Rated 5 out of 5 stars

Customer service

Customer service on fixing an issue I had and the socks I received were great and fast delivery !

August 29, 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service

I had an issue with my order as it was the wrong size, which was an error on my side and also a bit confusing on the sellers side too. However the issue was resolved quickly and to both satisfaction and I received amazing customer service. I would definitely order again. The quality of the product is great and the items are fun. I would just advise anyone ordering to check the size chart for the right product but I would definitely recommend

July 26, 2024
Unprompted review
Rated 5 out of 5 stars

Sara

What ever you are paying Sara you need to double it. She is carrying your business. Absolute pinnacle of customer service.

July 25, 2024
Unprompted review
Rated 5 out of 5 stars

easy and helpful

glad that sara explained the options clearly and then proceeded with my request without making a fuss about it. I really appreciate that she did what I asked without a hassle and was effcient.

July 17, 2024
Unprompted review
Rated 5 out of 5 stars

Problem Solved

I had a problem with my order and customer service (Sara) was prompt with my issue and helped it get rectified without it being an extra expense.

July 9, 2024
Unprompted review
Rated 5 out of 5 stars

Really fantastic service

Really fantastic service, so quick and accommodating with my questions about my order. Very quick and efficient and can’t wait to see the custom shirts when they arrive. Impressive service for sure!

July 4, 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service

I have purchased a blanket twice and have been satisfied with the design and quality. Customer service was great and promptly attended to an issue and rectified it immediately. Would purchase from them again.

June 14, 2024
Unprompted review
Rated 1 out of 5 stars

STAY AWAY

I provided custom artwork already cropped out but the team did not supply what I had ordered and cropped the picture differently to the artwork that I applied

The order also arrived much later than what stated at the ordering process. Stay away!!

June 21, 2024
Unprompted review
myfacesocksuk logo

Reply from myfacesocksuk

We are very sorry that we were not able to provide you with perfect service. This is not the kind of shopping experience we want to bring you and we sincerely apologize and will communicate with you further via email to resolve the issue.

Rated 5 out of 5 stars

Awesome shirts and unique and fun socks!

I have ordered two shirts from them now and the quality is excellent! My husband gets compliments all the time and also loves to wear the shirt! Just ordered socks for Father’s Day and can’t wait to show him soon! So much fun and so worth it!

June 12, 2024
Unprompted review
Rated 1 out of 5 stars

Avoid them

Avoid them. I didn't get to preview the product, it took ages to arrive and was rubbish design on poor material when it arrived. Delivery details were deliberately misleading and when I raised all my issues they had the cheek to only offer me a 10% refund and I had to fight for more.

February 26, 2024
Unprompted review
myfacesocksuk logo

Reply from myfacesocksuk

We are very sorry that we were not able to provide you with perfect service. This is not the kind of shopping experience we want to bring you and we sincerely apologize and will communicate with you further via email to resolve the issue.

Rated 5 out of 5 stars

Customer service

They were super helpful and made sure to get my order correct and went beyond to make sure it was nice and definitely the way I wanted it incase I had overlooked anything. Super friendly in emails and quick response. Would order from here again!

March 4, 2024
Unprompted review

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