myfacesocksuk Reviews 266

I ordered the shirt as a gag gift to my sister in law on a Saturday night when I was hammered. I didn’t even know I bought it until Sunday morning - They had the proof back to me by then, less than 12 hours after ordering. Talk about speed! In my haze of ordering, I ordered a medium when I needed an XL. I let them know this and a few hours later they changed it with no fee because they hadn’t started printing the shirt yet. Easily one of the best purchases I didn’t know I made.

Sara was so helpful and always prompt in responding with my enquiries. She is going above and beyond to ensure my shirts arrive by due date.

The team are excellent! Great products and really good customer service 🤩🤩🤩

The pillow is absolutely lovely. Total success!

There were some hick-ups with the delivery but the company was quick to react and correct. Thanks!

Sara gave quick and exceptional service with rectifying a time urgent situation.

The products are not as described, I received my T-Shirt which was advertised as 100% cotton, the item that arrived was polyester and was cheap,shiny and of very poor quality. I was unable to gift this item. After being back and fourth with the very unhelpful customer service they refused to offer me a full refund so I have opened a dispute with my bank. There is similar products of much better quality available on etsy. Avoid shopping here.

Couldn’t have asked for better customer service from myfacesocks (Sara). Quick responses via email & issue resolved to ensure customer satisfaction - Thank You! Would highly recommend!

Great communication.
Despite being in opposite time zones, the team I was e-mailing with was very responsive. I requested at least two different changes and not only heard back the following day with a proof of the shirt, the revisions I asked for were made without issue or need for further explanation on my part. Thank you!

Quality is shocking terrible material feel ashamed considering the price not cotton absolutely terrible wasn’t U.K. company either comes from China

I ordered the wrong style of shirt and the customer service agent (Sara) was so easy to deal with and it was a simple fix! Thank you, looking forward to seeing it!

I ordered a pant last year as a valentines gift for my boyfriend. The product quality is very good, he like it very much. This year I have ordered him a different color.

I ordered the incorrect size by mistake and sent an email to CS right away with a request to change to the correct size. I received a quick response and they accommodated my change request with no issue at all. Very happy with my experience and I’m excited to receive my order!

I made a mistake with sizing and as soon as I made my purchase sent an email. They got to me promptly and assured me the size would be adjusted for my order ❣️❣️❣️ thank you 💓

I ordered a custom t-shirt for my partner with my face on it multiple times to wear the day after our wedding. I uploaded pictures to their website, some of which had more than just myself in it but if you looked at the pictures as a whole, it was very clear whose face should be included and whose shouldn’t. I thought it was strange that they didn’t send me a mock design. I received the t shirt well after the expected delivery date and was extremely disappointed with the outcome. They had gone through the effort of cutting my face out of the background but not to cut any additional people. Even then, some of the crops were straight lines so it just look disjointed. Furthermore, they added lightning graphics across the T-shirt which ended up actually covering my face as well. I reached out via email hoping for a re-print or refund and was initially only given a 10% discount on my next purchase. However, after some back and forth and upon request, they did offer a 50% refund.

Product was better than I could have imagined! The image of my Dog was vibrant and clear. I ordered another one immediately as a gift for family. Loved it! X

I had placed an order for a puzzle and realized that i had made a mistake in the order after it was already placed. I used the "contact us" button to request a change to my order. Within a few hours Sara had got back to me on what to do to get the order fixed the way i want it

Sara was extremely helpful and quick to respond to my concerns.

The quality of the cushion cover was amazing. Took a bit longer for delivery but that can be expected over the festive season, they did refund my shipping costs which shows me they are a reliable, competent company. Many thanks 😊

I love the 2 pajama pants I got for my daughter's for Christmas. Each has a picture of their pet. I can't wait to give them the gift. So much I may do it on Christmas Eve 😄. I was so pleased with the staff who sent me a message to confirm the layout of my order. They were so pleasant. I highly recommend using them and I plan on ordering from them again. ⭐⭐⭐⭐⭐👍👍