My Finance Club Reviews 

2,781
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 1,157 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quick and efficient service, highlighting the straightforward application process and rapid fund transfers to their accounts. Many people appreciate the clear explanations, helpful and professional customer service, and flexibility with early repayment, all contributing to a smooth user experience. However, some customers also noted issues with customer service, experiencing long wait times, unresponsiveness to inquiries, and even rudeness. A few other people also felt that there were problems with payment processing, such as receiving inaccurate late payment notifications or being charged incorrectly despite early repayment.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising its speed, efficiency, and... See more

User experience

Customers consistently note positive experiences with the user experience, describing it as simple,... See more

Payment

Customers had positive experiences with payment, frequently highlighting the speed and ease of the process,... See more

Response time

Users describe positive interactions with response times, with many reporting quick responses and efficient... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely brilliant, the process was quick filling in the questions, then all I had to do was call the advisors, checked my details and the loan amount was in my bank within 10 minutes . this company... See more

Rated 5 out of 5 stars

Ondal is doing it right, instructions easy to follow. Every important thing is explained fully.0ndal is there when you need them, they make sure you never borrow more than you can afford.

Rated 5 out of 5 stars

It's very reassuring to know that there are lenders out there who will support and give people an opportunity who may have struggled in the past with finances, which may not of all been down to the in... See more

Rated 5 out of 5 stars

When they unexpected bills prop up and you just need that bit extra - I’ve used my finance club a couple of times now and I have to say the service is impeccable. The application process is incredibl... See more


Company details

  1. Financial Institution

About My Finance Club

Written by the company

24/7 ethical on-line lending. A new breed of financial institution allowing you to borrow only what you need for as long as you need it .

Simple, convenient, transparent and responsible borrowing @ fairly priced services.

Up to x7 cheaper than unauthorised overdrafts from the UK high street bank (Which May 2018)

- Typically costing less the £2 a day
- Money agreed and delivered instantly
- NO Early repayment penalties

www.myfinanceclub.com

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 71% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(2,781)

1,150 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Continuing to search my credit file…

Continuing to search my credit file without permission. Won't give details on where they obtained my information. I have a note on my credit file for all companies to stop unauthorised searches & a CIFAS in place yet they are still appearing! I've never contacted them or applied for a loan!

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

Non judgemental support

It's very reassuring to know that there are lenders out there who will support and give people an opportunity who may have struggled in the past with finances, which may not of all been down to the individual, and not judgemental just because of. It all helps in getting the important credit score back up. A fantastic company, thankyou.

May 4, 2026
Unprompted review
Rated 5 out of 5 stars

I would just like to say its a…

I would just like to say its a privilege to write this about this company very polite and professional help me out when I needed it so easy and straight forward from start to finish keep up the good work I would highly recommend them to anyone

May 7, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic people to deal…

Fantastic people to deal with.Everything is made so clear along the way before you commit.Takes no time at all to arrange and receive your loan,and interest paid is very reasonable.Just be responsible and it will be plain sailing.Easy 5*****

May 6, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, needed emergency cash, and I applied online and it was very straightforward and money in account within 5 minutes, the application was stress free. All good thank you 🙏

May 5, 2026
Unprompted review
Rated 5 out of 5 stars

I applied for this loan as I needed…

I applied for this loan as I needed immediate help to pay a couple of due debts and I was not due to receive my pension until the 1st of June !! Their response was quick and efficient and loan agreed and paid into my account that day. Very pleased with them and very grateful!👍

May 5, 2026
Unprompted review

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