MyFlowers 

I m order yesterday 11am 50 red roses and that cost me 68£ and today is time 6.47 pm and my order still not here this company really sucks and bad service they ignored customer and destroyed my mum birthday never again

Same day delivery allowed me to send my sister flowers and more for her graduation. It arrived beautifully and I got a free vase also!

Very professional absolutely what you expected out of the service.

I am extremely disappointed with the service from My Flowers. I ordered flowers for a very important occasion and paid in full. They accepted my order, knowing the delivery date was important. Then, at the last minute, they called to say the flowers would not be delivered because of delays.

If they knew they couldn’t meet the delivery date, they should never have accepted my order or taken my payment. This completely ruined a special day and caused unnecessary stress.

I cannot recommend this company. Very poor customer service and unreliable delivery.

Paid over £100 for delivery by 12 still not arrived at 16:47 cannot track or contact anyone
Finally arrived 30 hours late , no vase , no chocolates , flowers not as described, card not as described, teddy not as described , no response from the company paid over £100 absolutely disgraceful avoid this company

Would give a minus if I could. Appalling, do not waste your money. I have bought myself £5 supermarket flowers that were a better display than was received by my colleague and which cost £29.99. I have never been as embarrassed as I was by this offering. They failed to deliver the same day and a week later have still not refunded the delivery cost as promised on the call to explain they would be late. Nothing promised on the website happened. No email confirming delivery was on its way. No photo before had but then with what arrived no surprise. No response from chat on an update on my complaint despite contacting twice just a generic reply message. No information from management regarding my complaint. The worst online company I have ever used and I shop online constantly!

Although I missed an update on delivery, most likely they're service is that quick and efficient, they've not had time to update me. The flowers were stunningly beautiful, their customer service, so polite, very helpful and my partner, she absolutely loved the surprise. Amazing site, would recommend to any and everyone, and will definitely be using them many more times in the future

Really happy with my order from MyFlower. The flowers arrived fresh, looked beautiful, and were even better than I expected. Delivery was on time, and everything was easy from start to finish. The bouquet brought a big smile to the recipient's face, which made it even more special. I'll definitely be ordering from MyFlower again and would happily recommend them to others.

A great flower site. Quick delivery and a good price fir such beautiful flowers. Really pleased so thank you to Marie for such good customer service.
Will order again from My Flowers

They were beautiful and perfect

Great service, beautiful flowers delivered quickly and on time; would recommend and use again

I have given MyFlowers several chances because I genuinely wanted to continue ordering from them, but unfortunately the service keeps getting worse.
This is not the first time I’ve experienced delivery problems. I’ve had delayed deliveries, incorrect orders, missing items, and now I’ve paid £15 for Same Day Delivery, yet my order still hasn’t arrived and I’ve received no proper updates.
The most disappointing part is the lack of customer service. I’ve contacted them by WhatsApp and email, but they take far too long to respond and leave customers without any information.
When you order flowers, you’re usually buying them for a special occasion. Delays and poor communication completely ruin the surprise and the experience.
I had hoped things would improve because I used to enjoy ordering from MyFlowers, but after multiple bad experiences, I can no longer recommend this company.
Very disappointing service.

Beautiful flowers delivered promptly

I had a wonderful experience with this flower company. The flowers were fresh, beautifully arranged, and exactly as pictured. Delivery was on time, and the customer service was friendly and professional throughout the process. The bouquet made a perfect gift . I would definitely recommend this company to anyone looking for high-quality flowers and reliable service.

They're fine providing you're ok with not getting the flowers you ordered or delivered on the day you wanted at a premium price.
- Paul at Myflowers did his very best to compensate me for the issues I experienced with my order. Which has been appreciated.

I’ve tried to cancel my subscription with them, but they don’t make it easy. It feels like they deliberately try to force you to keep it.

Yesterday, they took two subscription payments from my account, totalling £39. I emailed them immediately to request a refund. They replied saying I could cancel my subscription next month, but that I wasn’t entitled to a refund because I should have read their terms and conditions.

The problem is, I cancelled my subscription back in February, and it’s now July. I’ve had to raise a dispute with my bank because they refuse to refund me or properly cancel my subscription.

I’ve never dealt with a company like this before. In my opinion, their subscription process feels misleading and designed to make it difficult for customers to leave. When you try to cancel, it appears they have to process it on their end, which makes the whole experience incredibly frustrating.

I would never recommend this company to anyone. Their customer service is poor, they’re unhelpful, and they lack basic professionalism. To make matters worse, they don’t even have a contact phone number, so you’re left waiting for email responses.

To be honest, I didn’t even think the flowers I received months ago were that great. Looking at the number of negative reviews, it seems I’m far from the only dissatisfied customer. They take no accountability for their customer service or the problems people experience with cancellations.

Avoid this company unless you want unnecessary stress and to risk losing your money. Based on my experience, I would strongly advise choosing another florist.

I had a very disappointing experience with this florist.

I placed an order for my friend's graduation and started following up from the morning to make sure everything was on track. They repeatedly assured me that they had received my order and that it would be processed. As the expected delivery time got closer, I kept asking for updates because I was worried the flowers wouldn't arrive on time. Instead of providing a proper update, they kept replying with messages saying they were receiving a high volume of enquiries and would respond soon.

By the evening, they finally informed me that they were unable to deliver the order that day and asked whether they could deliver it the following day. The problem is that the graduation ceremony was yesterday. What is the point of delivering graduation flowers after the event has already passed?

To make matters worse, after I emailed them about the issue, I did not receive any proper response or resolution. My payment was already deducted, but the service I paid for was never delivered as promised.

This experience was extremely frustrating and unprofessional. I cannot recommend this florist. Based on my experience, they are not trustworthy when it comes to time-sensitive orders, and the lack of communication made the whole situation feel like a scam.

Did not have the best experience but if anyone goes through anything just ask to speak to Paul he was amazing and did sort things out very quickly so big thanks to him.

Easy ordering process. Great customer service and support throughout the whole purchase and delivery process.

Do not use these thieves. I set up a direct debit and they charge me every month for flowers. I have asked to cancel multiple times over 3 months and they still charge. I have had to cancel my card to stop this.

DO NOT USE THEM