The technician Tony rang me before arriving to let me know he was on his way. On examing my furniture he immedately recognized the repair needed. He cut no corners and left my items of furniture look... See more
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Review summary
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Reviews shaping this summary
The service was straight forward and hassle free, communication was on point, 15 minutes before their arrival i had a courtesy call from Darryl to say he would be here shortly and a text the night bef... See more
From start to finish, my case was felt with professionally. I was contacted by a representative, which a choice of available dates. I was also sent an email reminder a few days before my appointme... See more
Absolutely spot on bloke today. We had a small damaged area to our oak furniture land dressing table where the stool caught the side causing the wood to split. Good contact from the company with the s... See more
4.6
Excellent
653 reviews
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Sofa repair
The only downside was the 14 week wait for the job to be carried out, otherwise the engineer was polite, friendly and very professional, he was respectful of our property and didn’t waste any time getting on with and completing the job.
June 15, 2026
Unprompted review
Great service
The repair on our oak table was great. It has been made to look like the grain of the wood.
June 13, 2026
Unprompted review
Yes 3 hours had big job considering…
Yes 3 hours had big job considering only been with company he pleasant polite
June 12, 2026
Unprompted review
Great experience
From start to finish, my case was felt with professionally. I was contacted by a representative, which a choice of available dates. I was also sent an email reminder a few days before my appointment. I was contacted the evening before with my specific time slot.
The technician that attended was very friendly, funny, and polite. He fixed everything whilst giving me pointers on how to fix the issue if it ever happened again.
Overall experience was 10/10, and I would recommend this company to friends and family.
June 8, 2026
Unprompted review
Quick efficient and polite
He very quickly found the reason the bed had stopped working, repaired the controller to the bed and helped put the mattress back. He also guided me through how to re-pair tge controller for the future.
June 8, 2026
Unprompted review
Sofa Chair repair
Russell was efficient, knowledgeable, friendly and helpful.
Excellent visit in the time specified and satisfactory repair.
June 2, 2026
Unprompted review
Fabulous
My engineer was exceptionally punctual, the communication throughout was excellent. To top it off the gentleman did a fantastic job of repairing my sofa. Would definitely recommend.
May 28, 2026
Unprompted review
Sofa Repairs
The service I received was excellent Engineer was pleasant and helpful really pleased with the repair couldn’t fault him
May 26, 2026
Unprompted review
The man was very polite and had a great…
The man was very polite and had a great personality
May 20, 2026
Unprompted review
The length of time from my initial…
The length of time from my initial claim to it actually being fixed was months
May 18, 2026
Unprompted review
Dislike given a time slot which did not…
Dislike given a time slot which did not happen,the engineer arrived 1hour and 20mins later he stated he was not given a time slot. I would have appreciated a phone or text message to let me know.
May 15, 2026
Unprompted review
Very happy with the service
Very happy with the service, the on call person was knowledgeable and thorough with the process.
May 1, 2026
Unprompted review
Got right to the issue and fixed it. Great Guy.
Genuinely dealt with all the issues i had and solved most of it. The only thing he couldn't fix was due to a lack of parts and that wasn't even his fault as it wasn't ordered. Still with the parts at hand, he did a great job.
Great quick help.
May 13, 2026
Unprompted review
The person has bwwn very practical and…
The person has bwwn very practical and helpful to tear my sofa. Thanks.
May 7, 2026
Unprompted review
excellant happy chap
April 27, 2026
Unprompted review
Prompt and got job done
April 24, 2026
Unprompted review
Full process clearly explained
Full process clearly explained. Happy with quality of the work on initial inspection. Professional approach.
April 15, 2026
Unprompted review
As good as new…
The guy who came over was lovely and did an amazing job. The furniture was left as good as new! Only issue is that the gentleman doesn't have all items on his list to repair so he could only do 3 or the 4 items.
March 26, 2026
Unprompted review
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