Furniture Mecca Reviews 

100
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

we came in with an idea of what we wanted and spotted it right away on the show floor. Then Maria explained to us the approval process and got my fiancé and I approved within 2 mins. Then even gave us... See more

Rated 5 out of 5 stars

Best experience and unbeatable prices no need to go anywhere else highly recommended and the staff and Salespeople are the best and very friendly

Rated 5 out of 5 stars

I totally disagree with this bogus two star rating. I have furnished my 5,000 square foot home with their state of art furnishings. Customer service exceeded my expectations. My furnishings receive to... See more

Rated 2 out of 5 stars

I am not pleased all, I have a dining room set that the screws came out , chairs falling apart and the finance company keeps taking out my account way before time which keeps messing up my account.... See more

Company replied

Company details

  1. Home & Garden

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4.5

Excellent

TrustScore 4.5 out of 5

100 reviews

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4.5

All reviews

(100)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

Great!

I love them! I will recommend them to anyone

May 10, 2017
Unprompted review
Furniture Mecca logo

Reply from Furniture Mecca

Tileshia,
we appreciate doing business with you hope to see you soon

Rated 5 out of 5 stars

I really enjoy my business relationship …

I really enjoy my business relationship with Mecca. It's been great doing business with them. The staff is always so nice, I look forward to doing business with them again.

May 10, 2017
Unprompted review
Furniture Mecca logo

Reply from Furniture Mecca

Rhonda,
We value customers like you, we thank you so much.

Rated 1 out of 5 stars

(Very poor place to buy furniture from)

(Very poor place to buy furniture from)
I purchase a 5 piece bedroom set in Philadelphia store on front & Erie ave. Waited well over a month for the items to be delivered when I contact the store several times no-one could never answer my question it was frustrating the. store manager has no clue how to run a store the employees have more knowledge than the manager of the store ....I requested a refund I got the run around that ...had go to city hall to fill with better Business Bureau about the unfair practice once was done..... The next morning my bedroom set was deliver it 8 a.m. I will never recommend anyone to buy furniture from Mecca furniture the absolute worst place ever

May 10, 2017
Unprompted review
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Reply from Furniture Mecca

You can reach out to our meccacares@myfurnituremecca.com for complaints or service

Rated 1 out of 5 stars

I Wish I Could Give Less Than 1 Star

I wish I could give less than 1 star. This place is horrible. They tell you you are purchasing furniture to own and allow you to sign up for a payment plan, but they lie to you. It really is a lease they sign you up for without telling you. And if you plan to not lease and own the furniture you end up paying way more than than the original cost. Plus the quality of the couches are not great.

Do not do business with them unless you enjoy a headache and wasting money.

May 10, 2017
Unprompted review
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Reply from Furniture Mecca

You can reach out to our meccacares@myfurnituremecca.com for complaints or service

Rated 5 out of 5 stars

Real good got a whole living room set …

Real good got a whole living room set and I'm happy with my purchase took a long time to deliver but all in all I'm going back

May 10, 2017
Unprompted review
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Reply from Furniture Mecca

Thank You Mr.Dre hope to see you soon

Rated 1 out of 5 stars

Worst experience ever

Worst experience ever. Products comes from warehouse missing pieces, screws all kinds of stuff. Then takes a whole month or longer to "reorder" parts that should've been there in the first place. Fucing rip off

May 9, 2017
Unprompted review
Furniture Mecca logo

Reply from Furniture Mecca

You can reach out to our meccacares@myfurnituremecca.com for complaints or service

Rated 1 out of 5 stars

Cheap furniture

Cheap furniture. We purchase a couch and love seat a few months ago and the cushions are already going flat. Also don't trust them with financing. They'll pull a bait n switch and you'll end up paying way more. Also their financing companies only report to credit for failure to pay or late payments.

May 9, 2017
Unprompted review
Furniture Mecca logo

Reply from Furniture Mecca

You can reach out to our meccacares@myfurnituremecca.com for complaints or service

Rated 1 out of 5 stars

Great store but customer service sucks …

Great store but customer service sucks ... they just try to make that sale and don't care bout nothing else ... Not even explain nothing to you .... I basically had to call the lender to find out a Lot of things not that I have any problem with calling them ... I just won't do anymore business there in the future sorry....

May 9, 2017
Unprompted review
Furniture Mecca logo

Reply from Furniture Mecca

You can reach out to our meccacares@myfurnituremecca.com for complaints or service

Rated 1 out of 5 stars

I don't get my receipt in email nor do …

I don't get my receipt in email nor do yall remind a person before payment is do its good to know just in case I forget I'm going in the store this week nor do u send out nor thru email how many payments left

May 8, 2017
Unprompted review
Furniture Mecca logo

Reply from Furniture Mecca

Hello Robin you can contact the store you made your purchase at or contact us at 215-352-1600 we would give you the financing company information so they could provide you with a reminder of payments and a copy of your receipt. Thank you for shopping with furniture mecca.

Rated 1 out of 5 stars

I will NEVER shop with Furniture Mecca …

I will NEVER shop with Furniture Mecca again!! They offered what I thought was financing but turned out to be a lease that would seemingly never end if I hadn't called to inquire. To make matters worse, wooden the bunk beds that I purchased broke and there was no warranty because one wasn't offered to me. I didn't even have the beds for a year before they became unusable and wasn't even due to abuse. They just collapsed. First the top then the bottom. I had to pay more than they were worth and I wrote an email and called Furniture Mecca and no one reached out to me and I felt abandoned and duped.

May 8, 2017
Unprompted review
Rated 1 out of 5 stars

I feel like I paid a lot of money for two bedroom sets. And a dinning room set.

I feel like I paid a lot of money for the furniture that I purchase. It was cheap and didn't last a year. When I called the store that told me because I didn't purchase a warranty. There was nothing they could do for me. The kids dressers fell apart under a year. The donning chairs were loose I was told to give the guys who delivered the furniture to give them a couple of dollars they could tighten them up. Under a year also. Poor customer service they don't even go out their well to try and fix the problem. I would never purchase anything from Mecca furniture store Lancaster. Signed an unhappy customer. The bunk bed is falling apart. My daughter bed broke the wood broke in half. The is a very thin teenager.

May 8, 2017
Unprompted review
Furniture Mecca logo

Reply from Furniture Mecca

You can reach out to our meccacares@myfurnituremecca.com for service

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