Furniture Mecca Reviews 

100
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

we came in with an idea of what we wanted and spotted it right away on the show floor. Then Maria explained to us the approval process and got my fiancé and I approved within 2 mins. Then even gave us... See more

Rated 5 out of 5 stars

Best experience and unbeatable prices no need to go anywhere else highly recommended and the staff and Salespeople are the best and very friendly

Rated 5 out of 5 stars

I totally disagree with this bogus two star rating. I have furnished my 5,000 square foot home with their state of art furnishings. Customer service exceeded my expectations. My furnishings receive to... See more

Rated 2 out of 5 stars

I am not pleased all, I have a dining room set that the screws came out , chairs falling apart and the finance company keeps taking out my account way before time which keeps messing up my account.... See more

Company replied

Company details

  1. Home & Garden

Information provided by various external sources

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4.5

Excellent

TrustScore 4.5 out of 5

100 reviews

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4.5

All reviews

(100)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

You have the worse Customer Service and …

You have the worse Customer Service and return policy ever. i have a sofa that needed to be serviced and I got the runaround up till this very day. Had I known I would have taken my business elsewhere . No i would not recommend you to anyone

May 8, 2017
Unprompted review
Furniture Mecca logo

Reply from Furniture Mecca

Nicola,

Please contact meccacares@myfurnituremecca.com for an update as to your service request.

Thank you.

Rated 1 out of 5 stars

Really bad service

I bought a coffee table in that furniture I payed cash and they took more than a month to give me my table . I have to mention that at the beginning they were so nice with me but when I went to ask for my table they ignored me , they gave me my table because I told them that I want my money back if not I would call the police . I had a really bad experience in that furniture.

May 8, 2017
Unprompted review
Furniture Mecca logo

Reply from Furniture Mecca

Tyliera,

All items are sold subject to its availability. As your product became available, it was delivered to you. Please contact meccacares@myfurnituremecca.com to discuss what promotions we have for your next purchase.

Thank you.

Rated 2 out of 5 stars

I am not pleased all

I am not pleased all, I have a dining room set that the screws came out , chairs falling apart and the finance company keeps taking out my account way before time which keeps messing up my account. I am also paying for a 5 year warranty but nobody is getting back at me to have these things repaired. I will never get anything else from mecca nor recommend anyone

May 8, 2017
Unprompted review
Furniture Mecca logo

Reply from Furniture Mecca

You can reach out to our meccacares@myfurnituremecca.com for complaints

Rated 1 out of 5 stars

A RIP off!

The sales rep was only interested in the sale. Afterward the financing agent took 2 months to contact me with the details of the agreement. One year later a poorly made $899 bedroom set has now cost me $2371. They purposely did not contact me until 2 months into the contract, to late to retrack. READ THE FINE PRINT. GO WITH SOMEWHERE ELSE.

May 8, 2017
Unprompted review
Rated 1 out of 5 stars

No warranty

No warranty, consistently delivered wrong furniture over and over and unreachable when in need of help... I don't recommend

May 8, 2017
Unprompted review
Furniture Mecca logo

Reply from Furniture Mecca

You can reach out to our meccacares@myfurnituremecca.com for complaints or service



Thank you

Rated 4 out of 5 stars

Happy customer

very satisfied with the quality of my bedroom set, how I was treated and the delivery men putting everything together.

May 8, 2017
Unprompted review
Furniture Mecca logo

Reply from Furniture Mecca

Thank you Tan

Rated 1 out of 5 stars

Cheaply built furniture

Cheaply built furniture. Deceptive tactics. Bad customer service. Stay far away from furniture mecca.

May 8, 2017
Unprompted review
Furniture Mecca logo

Reply from Furniture Mecca

You can reach out to our meccacares@myfurnituremecca.com for complaints

Rated 1 out of 5 stars

They services suck got my grandma a …

They services suck got my grandma a living room set there on the one on front st and less then a month the leather was tearing apart like if it was not good told them and they said they couldn't do anything about it. Mind you that wasn't the first time we bought something there and they were really unfair.

May 8, 2017
Unprompted review
Furniture Mecca logo

Reply from Furniture Mecca

Sidnery,

Please contact meccacares@myfurnituremecca.com so that we can look into your purchase.

Rated 1 out of 5 stars

The customer service was poor

The customer service was poor,they delivered my bed two days late and the set up was incomplete because my bed had came apart after successfully making payments on time I asked the company if someone could come out and fix the bed, they said someone was coming in three different occasions but no one ever came! I would not recommend them to anyone!!!!

May 8, 2017
Unprompted review
Furniture Mecca logo

Reply from Furniture Mecca

You can reach out to our meccacares@myfurnituremecca.com for complaints

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