MyGiftCardSupply Reviews 5,873

TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Evaluating 212 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the responsive and helpful customer service, noting that issues are often resolved quickly and efficiently. People frequently highlight the professionalism and kindness of the support team, which contributes to a positive overall experience. The website is generally considered trustworthy for purchasing gift cards, with many finding the process straightforward and convenient. However, some customers also mentioned dissatisfaction with payment processing, experiencing issues with transactions and unexpected currency conversions that resulted in financial loss. There are also instances where gift card codes were incomplete, already redeemed, or did not work, leading to frustration and disappointment. Response times for support were occasionally slow, and some users reported difficulties in getting refunds or proper assistance for their issues.

What people talk about most

Customer service

Reviewers mention positive feedback about customer service, with many praising the helpfulness and efficiency... See more

Product

Clients share ambiguous opinions on product, with many reviewers expressing satisfaction with the instant... See more

Response time

Customers consistently note ambiguous experiences with response times, with many praising the speed and... See more

Website

Reviewers highlight ambiguous aspects of the website, with some customers finding it easy to use for payments... See more

Payment

Customers had negative experiences with payment, frequently reporting issues such as unexpected charges,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I ordered Japanese iTunes card on Sunday evening ,The support team was accurate in reply ,They later delivered the code on Tuesday’s afternoon Becus they were running out of stock..They are good Fro... See more

Company replied

Rated 4 out of 5 stars

UPDATE: The customer support quickly contacted me and made a refund. So the issue is resolved. ORIGINAL REVEW: Total scam! I wanted to buy a Playstation Gift card for my friend in Poland, I spe... See more

Rated 4 out of 5 stars

Bought a US dollar gift card to subscribe to a US tv channel. Had difficulty redeeming it, but customer service sorted things out very quickly. Would definitely use them again

Company replied

Rated 4 out of 5 stars

- Updated Review - I’ve been using this company’s services since 2022 and can say that it’s reliable, straightforward, and exactly as advertised. Over three years and several thousand euros spen... See more

Company replied


Company details

  1. Music Store
  2. Computer Accessories Store
  3. Electronics Store
  4. Gaming service Provider
  5. Hobby Store
  6. Movie Rental Store
  7. Photo Shop
  8. Video Game Store

Information provided by various external sources

iTunes Gift Cards with quick online delivery for customers outside the US. Visit US at http://www.mygiftcardsupply.com/

Written by the company


Contact info

3.7

Average

TrustScore 3.5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 82% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Incredible service

Incredible service. I was having issues with a gift card but they sorted it all out for me. Amazing.

October 17, 2025
Unprompted review
MyGiftCardSupply logo

Reply from MyGiftCardSupply

That's awesome Trevor, we were glad to help you out with your gift card!

Rated 4 out of 5 stars

Honest Review - 02/10/2025

- Updated Review -
I’ve been using this company’s services since 2022 and can say that it’s reliable, straightforward, and exactly as advertised. Over three years and several thousand euros spent, I’ve only had one issue — a €200 gift card that arrived with an incomplete code.

Although it took about 20 days and several follow-ups before the matter was resolved, the company did eventually provide a valid replacement code and made things right.

Aside from that isolated incident, my experience has been consistently positive. Their platform works as promised, and I wouldn’t hesitate to use it again — though I do hope their customer support becomes a little more responsive in the future.

October 2, 2025
Unprompted review
MyGiftCardSupply logo

Reply from MyGiftCardSupply

Hi Sami, I sent you a request for more information here on Trustpilot, we'd appreciate it if you provided your email address or the order number so that can look into this.

Thank you

Rated 5 out of 5 stars

Great Service

Service is fast and easy. I'm a satisfied customer!

October 14, 2025
Unprompted review
MyGiftCardSupply logo

Reply from MyGiftCardSupply

You're very welcome Andrew, we're happy you received the service that you deserve!

Rated 1 out of 5 stars

Very Bad Service from MyGiftCardSupply…

Very Bad Service from MyGiftCardSupply 😠😡🤬

3 Times NOW!!!!!!!!! i have bought codes and they already used or corrupted and NOT Working.

THIS IS BULLSHIT 😠😡

i have spent A TON OF MONEY ON Gift Cards and they DONT WORK I AM ABSOLUTELY Furious 😤🤬

I WANT A REFUND FROM Buying 3 Different Gift cards. I AM SO Phucken PISSED OFF NOW

i emailed you for HELP And YOU DONT EVEN LOOK AT MY Tickets!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

October 14, 2025
Unprompted review
MyGiftCardSupply logo

Reply from MyGiftCardSupply

Hi Dean, I sent you a request for more information here on Trustpilot, we'd appreciate it if you provided your email address or the order number so that can look into this.

Thank you

Rated 1 out of 5 stars

Zero communication

Zero communication. Made the error of buying a gift card for a friend in the US, thinking they were universal, international (they should be right?) Needed a refund for £100 but didn't hear a thing from this random company in dubai, still, no word a month later. Avoid these whomever they are??

October 11, 2025
Unprompted review
MyGiftCardSupply logo

Reply from MyGiftCardSupply

Hey there Elliot, we sent you a request for more information about this order. Could you please get back to us here or directly through support@mygiftcardsupply.com?

Rated 5 out of 5 stars

Perfect service

Perfect service
Helped me with a problem I’ve couldn’t solve by my self.

October 8, 2025
Unprompted review
MyGiftCardSupply logo

Reply from MyGiftCardSupply

Thank you! We're always here to help 👍

Rated 5 out of 5 stars

Quick PlayStation credit purchase

it is really quick and the screen keeps providing updates with exactly which step of verification or process it is going through

October 8, 2025
Unprompted review
MyGiftCardSupply logo

Reply from MyGiftCardSupply

Thank you for your feedback Abdallah, we do our best to keep customers updated throughout the process 🙌

Rated 3 out of 5 stars

I buy apple gift card from TESCO store…

I buy apple gift card from TESCO store and isn't activated

September 23, 2025
Unprompted review
MyGiftCardSupply logo

Reply from MyGiftCardSupply

Hi there Sarah, I have sent you a request for more information about this, as we are not TESCO and we're not associated with them but if you placed the order with us please provide us with the order number and we'll look into this.

Rated 5 out of 5 stars

Easy purchase experience

I tried another site first and it was a nightmare so I was recommended to purchase via MyGiftCardSupply and the shopping experience was so easy and quick - highly recommend

October 2, 2025
Unprompted review
MyGiftCardSupply logo

Reply from MyGiftCardSupply

We're always striving to be the best, thanks a lot for the feedback 🙌

Rated 5 out of 5 stars

Very good service

Very kind and fast responding customer services

October 1, 2025
Unprompted review
MyGiftCardSupply logo

Reply from MyGiftCardSupply

Thank you Jamie, for the amazing feedback 🙌

Rated 4 out of 5 stars

Bought a US dollar gift card to…subscribe to a US tv channel

Bought a US dollar gift card to subscribe to a US tv channel. Had difficulty redeeming it, but customer service sorted things out very quickly. Would definitely use them again

October 1, 2025
Unprompted review
MyGiftCardSupply logo

Reply from MyGiftCardSupply

We're always here to help you, Howard 🤩 Please let us know what we can do to earn a 5 star review, we'd love to improve our service.

Rated 5 out of 5 stars

excellent service

I got the codes fast and the customer care assistance was also fast and solved the problem I had

September 28, 2025
Unprompted review
MyGiftCardSupply logo

Reply from MyGiftCardSupply

Thank you for the feedback Kevin, we're thrilled to hear we were able to help you with your problem. Enjoy your gift cards!

Rated 1 out of 5 stars

scammers be aware i just place order…

scammers be aware i just place order 200$ dont receive my gift card

September 27, 2025
Unprompted review
MyGiftCardSupply logo

Reply from MyGiftCardSupply

Hey there Anass, We checked on your issue and the order was cancelled and refunded correctly. Please double check your account and let us know if there's anything else we can help you with.

Rated 1 out of 5 stars

Unresponsive - total scam!

Unresponsive, Binance gift card does not work, trying to get a refund but not one response from them after days of trying and no phone number to speak to them.

UPDATE after they responded…. They are refusing to give me a refund despite the gift card not working on Binance. Rude and appalling customer service. This seems to be a scam and I strongly advise people to avoid using this website!

Last UPDATE… still no empathy from Javier in customer service, I have not opened the gift card, there was no gift card, it was a made up code emailed to me, the whole transaction has convinced me this is a scam company and they are just pocketing innocent peoples hard earned money and refusing to refund. DO NOT BUY FROM THIS COMPANY!!!!

September 25, 2025
Unprompted review
MyGiftCardSupply logo

Reply from MyGiftCardSupply

Hey there Grant, we've confirmed that the order was delivered successfully, and we understand from our conversation that you were purchasing this for someone else who is having difficulty redeeming it, but you did not send a screenshot of the error as we requested.

To help them, we have comprehensive redemption instructions available on our website. Additionally, the code itself is accompanied by detailed usage instructions in your download link.

If your recipient has followed these steps and is still experiencing issues, please have them contact us directly at support@mygiftcardsupply.com with a description of the error they are encountering. We'll be happy to investigate further.

UPDATE: We have been requesting a screenshot of the error since we got in touch with you but we haven't received it yet, and unfortunately it is required to understand what the problem is and how to help you with it.

UPDATE 2: It seems the problem is that you purchased a Binance gift card while residing in a country where Binance is no longer functioning, and unfortunately the order cannot be refunded because it has already been opened.

You can refer to our return policy on our website. We're sorry for the inconvenience.

Rated 5 out of 5 stars

Excellent support as an additional "gift"!

Once again "MyGiftCardSupply" service was efficient and fast in helping me to set my new Paramount Plus card into my account! I do recommend them to anyone in the world!

September 22, 2025
Unprompted review
MyGiftCardSupply logo

Reply from MyGiftCardSupply

That's awesome Mr. W! We're thrilled to hear we were able to help you out with your Paramount+ gift card, thank you for the positive feedback 😊

Rated 1 out of 5 stars

Terrible service

Terrible service - puts artificial limitations on you, say they are only 24-48 hours and want you to use crypto to pay instead (hint: crypto is good to avoid taxes, which is why they are probably doing it) - the limits last for more than a month and they don't reply support tickets.

September 17, 2025
Unprompted review
MyGiftCardSupply logo

Reply from MyGiftCardSupply

For security reasons, purchase limits are in place. You’re welcome to wait a few days and try again, or use Bitcoin to complete your purchase right away—this payment method has no restrictions. We truly apologize for any inconvenience and appreciate your understanding.

Rated 1 out of 5 stars

Incompetent time-wasters

Incompetent time-wasters. Would not recommend at all! Customer service is a complete joke!
Their “verification” process is ridiculously pointless

September 17, 2025
Unprompted review
MyGiftCardSupply logo

Reply from MyGiftCardSupply

Hi Maggie,

We're genuinely sorry to hear about your experience and appreciate you taking the time to share your feedback. We understand that the verification process can feel frustrating, but it's in place to protect our customers and prevent fraud. That said, we’re always working to improve and streamline our service, and your input helps us do that.

If you're open to it, we'd love the chance to make things right—please reach out to our support team at support@mygiftcardsupply.com so we can look into this further.

Rated 1 out of 5 stars

Site is shit ripoff Dandle is better

Site is shit ripoff fighting to get my money back . dundle is a better site

September 13, 2025
Unprompted review
MyGiftCardSupply logo

Reply from MyGiftCardSupply

Hi Travis,

Thanks for sharing your experience—we’re genuinely sorry to hear it didn’t meet your expectations. There was a delay in delivering your gift card, and we understand how frustrating that can be. Once the cards were received and redeemed, unfortunately, we’re unable to process a refund, as per our policy.

We always aim to provide a smooth and reliable service, and we regret that we fell short this time. We appreciate your honesty and hope your future purchases—whether with us or elsewhere—go more smoothly.

If there’s anything else we can clarify or assist with, feel free to reach out.

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