MyGiftCardSupply Reviews 5,873

TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Evaluating 212 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the responsive and helpful customer service, noting that issues are often resolved quickly and efficiently. People frequently highlight the professionalism and kindness of the support team, which contributes to a positive overall experience. The website is generally considered trustworthy for purchasing gift cards, with many finding the process straightforward and convenient. However, some customers also mentioned dissatisfaction with payment processing, experiencing issues with transactions and unexpected currency conversions that resulted in financial loss. There are also instances where gift card codes were incomplete, already redeemed, or did not work, leading to frustration and disappointment. Response times for support were occasionally slow, and some users reported difficulties in getting refunds or proper assistance for their issues.

What people talk about most

Customer service

Reviewers mention positive feedback about customer service, with many praising the helpfulness and efficiency... See more

Product

Clients share ambiguous opinions on product, with many reviewers expressing satisfaction with the instant... See more

Response time

Customers consistently note ambiguous experiences with response times, with many praising the speed and... See more

Website

Reviewers highlight ambiguous aspects of the website, with some customers finding it easy to use for payments... See more

Payment

Customers had negative experiences with payment, frequently reporting issues such as unexpected charges,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I ordered Japanese iTunes card on Sunday evening ,The support team was accurate in reply ,They later delivered the code on Tuesday’s afternoon Becus they were running out of stock..They are good Fro... See more

Company replied

Rated 4 out of 5 stars

UPDATE: The customer support quickly contacted me and made a refund. So the issue is resolved. ORIGINAL REVEW: Total scam! I wanted to buy a Playstation Gift card for my friend in Poland, I spe... See more

Rated 4 out of 5 stars

Bought a US dollar gift card to subscribe to a US tv channel. Had difficulty redeeming it, but customer service sorted things out very quickly. Would definitely use them again

Company replied

Rated 4 out of 5 stars

- Updated Review - I’ve been using this company’s services since 2022 and can say that it’s reliable, straightforward, and exactly as advertised. Over three years and several thousand euros spen... See more

Company replied


Company details

  1. Music Store
  2. Computer Accessories Store
  3. Electronics Store
  4. Gaming service Provider
  5. Hobby Store
  6. Movie Rental Store
  7. Photo Shop
  8. Video Game Store

Information provided by various external sources

iTunes Gift Cards with quick online delivery for customers outside the US. Visit US at http://www.mygiftcardsupply.com/

Written by the company


Contact info

3.7

Average

TrustScore 3.5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 82% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 1 out of 5 stars

Unfortunately

Unfortunately, our system has detected that the card is invalid and, as a result, the transaction cannot be processed without a valid card.===================== this is the second time i order a gift card this week and the one who received cant process it. how is this possible???

September 11, 2025
Unprompted review
MyGiftCardSupply logo

Reply from MyGiftCardSupply

Hello Hugh,

Thank you for speaking with us. We've concluded our review and confirmed that you were targeted by a third-party scam. Please accept our sincere apologies for this distressing experience.

To protect yourself in the future, we strongly advise that gift cards should only be sent to trusted friends and family. They are designed for personal gifts, not for transactions with unknown parties. Any attempt to sell gift cards or use them as payment for services with an untrusted third party is highly likely to result in fraud.

If you have any further questions, please don't hesitate to contact us at support@mygiftcardsupply.com

Rated 1 out of 5 stars

Waste of time

Read some reviews, mostly positive (unless you filter and read 1 star reviews like I did), and learned my lesson! Placed an order and got the email to send a pic of my ID front/back and live. Did that only to receive an email 2 minutes later saying order was canceled. Guess we just collect and sell data?

Edit for Response: Even a copy/pasted reply. As a first time customer, if there was a flag in the system, why was this not addressed before collecting personal information? You completed the transaction AND THEN canceled. So you FRAUDulently collect ID images and make up nonsense. Gotcha!

September 4, 2025
Unprompted review
MyGiftCardSupply logo

Reply from MyGiftCardSupply

Hi Bill, I completely understand your concern, and I appreciate you reaching out. After reviewing the situation, it appears that the order was flagged and ultimately rejected due to our system's security protocols. These measures are in place to protect our customers from potential fraud or unauthorized transactions.

I sincerely apologize for the inconvenience this has caused.

Rated 1 out of 5 stars

One of the worst sites I’ve ever seen

One of the worst sites I’ve ever seen. Errors everywhere, constant problems, zero reliability. Absolute garbage.

August 26, 2025
Unprompted review
MyGiftCardSupply logo

Reply from MyGiftCardSupply

Hey there Sebastian, we sent you a request for more information about these issues that you're having on our website, could you please get back to us at support@mygiftcardsupply.com?

Thank you

Rated 1 out of 5 stars

Not worth it

Not only did it take over an hour, they went from CAD to USD then to European funds therefore I lost the exchange. I'm never doing that again. Scam.
If I deposit to my paypal in USD then I should receive full Canadian funds. In my case I purchased a $25 USD, I paid $36 CAD so when it was time to deposit in my Canadian paypal I got $21 CAD, after it went through a European company. The transaction goes through 3 companies before it comes back. Not very good.

August 29, 2025
Unprompted review
MyGiftCardSupply logo

Reply from MyGiftCardSupply

Hi Laurene, thanks for sharing your experience. I understand how frustrating currency conversions can be. Just to clarify, all of our prices are listed in USD, including for CAD PayPal gift cards, as noted on our website. After speaking with you, it seems the confusion stemmed from the exchange rates.

We’re always working to make the process as transparent as possible, and we truly appreciate your feedback—it helps us improve. If you have any further questions or need assistance, we’re here to help.

Rated 1 out of 5 stars

They just took money for my account and…

They just took money for my account and they didn’t send me the gift card m surprised this happened to me they re definitely scammers do not purchase

And I agree all the good reviews re fake

August 31, 2025
Unprompted review
MyGiftCardSupply logo

Reply from MyGiftCardSupply

Hey there Ihdaya, we reached out to request either your order number or the email address associated with your purchase. Occasionally, we contact customers when verification is needed or if we encounter any issues processing an order. Please note that unverified orders are automatically refunded after 24 hours.

If you're still experiencing any issues, feel free to let us know directly at support@mygiftcardsupply.com. And just to clarify, all of our reviews come from genuine customers who were satisfied with their purchase.

Rated 4 out of 5 stars

MyGiftCardSupply - Excellent Service Provider

MyGiftCardSupply in general and Javier in particular made my journey to streaming live UK Premiership football - via their Gift Card Purchase facility - a successful one. Although this was at times a challenging process, it has enabled me to view football, even on Saturday afternoons, via Paramount Plus. Javiar provided me with excellent and constant support, throughout this at times challenging process. Thank you Javiar and MyGiftCardSupply for your help and guidance.

August 30, 2025
Unprompted review
MyGiftCardSupply logo

Reply from MyGiftCardSupply

Thank you so much David, we truly appreciate your feedback. If there's anything we can improve to get that 5 star review we'd love to hear that.

Rated 5 out of 5 stars

Had an issue with a gift card

Had an issue with a gift card that would not work, was resolved in less than 2 days.

August 28, 2025
Unprompted review
MyGiftCardSupply logo

Reply from MyGiftCardSupply

Thank you for the feedback, Karen. We apologize for any issues that you had with your card but we're glad they were resolved promptly.

Rated 1 out of 5 stars

Refund Issues

Regarding order #6446646. I attempted to purchase a £50 PlayStation gift card on 21st August but cancelled shortly after. Since then, I have repeatedly requested an ARN number so my bank can reverse the transaction, yet I keep being told it is "not in their system". This lack of support has left me without a refund, and the experience has been extremely disappointing. I cannot recommend this to anyone.

August 28, 2025
Unprompted review
MyGiftCardSupply logo

Reply from MyGiftCardSupply

Hey there Dennis,

Thank you for reaching out. I wanted to clarify the status of your recent order.

The order was cancelled before it was processed, which means the payment was voided rather than refunded. In cases like this, the transaction was only an authorization—no funds were captured—so the hold placed by your bank should have already been released.

Since this wasn’t a refund, we’re unable to provide an ARN (Acquirer Reference Number), as those are only generated for completed transactions that are later refunded.

If you haven’t seen the funds return to your account yet, we recommend checking with your bank or card issuer directly. They’ll be able to confirm the release of the authorization on their end.

Please let us know if there’s anything else we can assist you with.

Rated 5 out of 5 stars

Gift card

These guys go out of their way to help customers. I've been a customer for 2 years now and every time they help redeem card so I can get my Survivor and challenge fix. Fast easy and simple.
Thank you so much

August 27, 2025
Unprompted review
MyGiftCardSupply logo

Reply from MyGiftCardSupply

Thanks so much for sticking with us for 2 years! Always here for you 🙌

Rated 5 out of 5 stars

How best to order game cards

I was impressed to what to look for to set up. Easy to read and understand step by step in ordering the items required thank you

August 23, 2025
Unprompted review
MyGiftCardSupply logo

Reply from MyGiftCardSupply

Thanks AJ, we try to keep it as user friendly as possible 🙌

Rated 5 out of 5 stars

Very impressive indeed

Very impressive indeed. I couldn't access the streaming site I wanted to and within 5 minutes of contacting them and a couple of emails was up and running.

August 23, 2025
Unprompted review
MyGiftCardSupply logo

Reply from MyGiftCardSupply

Thank you so much for the review, we appreciate it a ton!

Rated 5 out of 5 stars

MyGiftCardSupply.com are the best

MyGiftCardSupply.com are the best, I have been working with them for years now and I happy to work with them

August 23, 2025
Unprompted review
MyGiftCardSupply logo

Reply from MyGiftCardSupply

Emrah, here's to many more years to come 🎉Thank you!

Rated 5 out of 5 stars

“I bought Paramount+ gift cards but…

“I bought Paramount+ gift cards but couldn’t redeem them from Italy because Paramount+ blocks some VPNs.
I contacted MyGiftCardSupply support and they were very helpful. They logged into my account (with temporary credentials) and redeemed the codes for me, activating my annual Essential plan without any problem.
Safe, fast, and reliable service – highly recommended for anyone outside the US who needs gift cards.”

August 22, 2025
Unprompted review
MyGiftCardSupply logo

Reply from MyGiftCardSupply

Donato, I'm glad we were able to help you out with your Paramount+ gift card, we review means a lot to us 🙌

Rated 1 out of 5 stars

Stay away

Order number 6449171

I ordered a Nike gift card went through the entire process used PayPal, only after the money was taking off of my account did they email me saying the items were out of stock, instead of sending two $50.00 cards ( I ordered one $100.00 ) they told me they would get back to me within 24 hours it's been escalated to management . I needed the gift card for a specific item to be purchased at a specific time. That window has closed. I don't want the gift card nor a refund. Hope fully somebody reading this review will stay away from this company.

August 22, 2025
Unprompted review
MyGiftCardSupply logo

Reply from MyGiftCardSupply

Hi Keron,
We sincerely apologize for the inconvenience caused. At the time of your order, we had temporarily run out of stock for the Nike gift card. Fortunately, it was restocked shortly after and promptly sent your way.

If you—or any other customer reading this—ever experience an issue with an order, please don’t hesitate to reach out to us directly at support@mygiftcardsupply.com. We’re always here to help and can quickly resolve the issue, whether that means expediting the delivery or issuing a refund.

Thanks again for your understanding!

Rated 5 out of 5 stars

Quick and efficient

Quick and efficient, 10 out of 10!

August 22, 2025
Unprompted review
MyGiftCardSupply logo

Reply from MyGiftCardSupply

Our customers are a 10 out of 10 as well, thank you!

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