Precision Optics Eyewear Reviews 

219
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 61 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being incredibly friendly, welcoming, and professional, always ready to offer helpful advice and information without any pressure. The service is frequently described as excellent, efficient, and customer-focused, ensuring a smooth and pleasant process for everyone. People appreciate the personalized approach and the team's dedication to satisfaction. Many consumers highlight the quality of the products, noting a wide selection of glasses and options to suit their needs. The pricing is considered very reasonable and competitive, offering great value for money, with flexible payment options also available. Reviewers particularly value convenient services like home visits and the quick turnaround times for new glasses or adjustments.

What people talk about most

Staff

Consumers consistently report positive experiences with the staff, highlighting their friendliness,... See more

Service

Users describe positive interactions with service, consistently highlighting the excellent, professional, and... See more

Product

Clients share positive opinions on product, with many reviewers expressing satisfaction with their new... See more

Price

Reviewers highlight positive aspects of price, consistently finding the pricing to be very reasonable,... See more

Customer service

Customers had positive experiences with customer service, consistently praising the team for their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The staff are great, the welcome, friendliness and patience. No rush, no pressure and I trust the advice I've been given. The pricing is simple and offers value for money. Add aftercare and satisfacti... See more

Rated 5 out of 5 stars

Donna from Precision Optics visited my home today to return my glasses, lenses from my new prescription had been fitted. As always with this company service is excellent, Donna is very friendly and a... See more

Rated 5 out of 5 stars

One to one appointment with Stacey was fun and informative (I'm new at wearing glasses so I had a lot of questions), she was also a great help in choosing the best frame for myself. I informed her tha... See more

Rated 5 out of 5 stars

I visited Precision Optics Eyewear for the first time today. I was looked after by Stacey who could not have been more friendly and helpful. My new lens options were discussed, priced and agreed to th... See more


Company details

  1. Eye Care Center
  2. Glasses Store
  3. Sunglasses Store

Written by the company

Your Prescription Eyewear Specialists Showroom appointments & mobile home/work visit services If you are looking for the best eyewear provider in the Walton, Frinton, Clacton and surrounding areas, as far as Colchester, Harwich and Manningtree, then Precision Optics Eyewear® is definitely worth a look. Visit our showroom in Frinton-On-Sea, or have us come to you with our mobile home & work visit services throughout Tendring and the surrounding areas. Mobile home visit services are available to everyone. You do not have to be housebound, disabled or meet any special requirements. There are no additional costs for this service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

219 reviews

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4.9

All reviews

(219)

58 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A brilliant service with high class…

A brilliant service with high class glasses at an affordable price. Will continue to use in the future. Excellent!!!!

June 28, 2021
Unprompted review
Precision Optics Eyewear logo

Reply from Precision Optics Eyewear

Hi Sharon.
Thank you for everything, your time, custom and continued support, I really appreciate it. My absolute pleasure to help our. Speak soon.
Kind regards
Colin
Precision Optics Eyewear

Rated 5 out of 5 stars

Amazing service

Service and attention to detail 100%
Supportive good opinions and not pushey
No Sales pitch at all just good guidance and honesty let me try glasses at home without rushing my decision and no obligation
Will recommend at any given opportunity
This is an honest genuine experience

May 26, 2021
Unprompted review
Precision Optics Eyewear logo

Reply from Precision Optics Eyewear

Thank you for your feedback, really pleased that this has helped and been useful. Thank you for your support and cusotm.
Kind regards
Colin
Precision Optics Eyewear

Rated 5 out of 5 stars

Fantastic service

Fantastic service, great communication and great value eyewear - will definitely be using and recommending in the future. Thank you.

May 26, 2021
Unprompted review
Precision Optics Eyewear logo

Reply from Precision Optics Eyewear

Hi Dani, thank you ever so much for your review. Really pleased that you are happy with everything.
Kind regards
Colin
Precision Optics Eyewear

Rated 5 out of 5 stars

Delighted with the experience

Delighted with the experience. Approachable, easy to deal with, excellent advice and guidance. Social distancing due to covid practiced during the whole process without any problems. Very good value considering the service provided. Highly recommended, many thanks.

May 18, 2021
Unprompted review
Precision Optics Eyewear logo

Reply from Precision Optics Eyewear

Hi Mr Howell, thank you for everything. Glad that you are happy with everything too. Appreciate the support you have both given me.
Kind regards
Colin
Precision Optics Eyewear

Rated 5 out of 5 stars

Very helpful…

Very helpful and returned my glasses to good as new.

April 30, 2021
Unprompted review
Precision Optics Eyewear logo

Reply from Precision Optics Eyewear

Hi, thank you for your feedback. Glad you are happy.
Kind regards
Colin
Precision Optics Eyewear

Rated 5 out of 5 stars

Customer service above and beyond

I can’t recommend Precision Optics enough.
The customer service offered by Colin goes above and beyond. He is very knowledgable and is happy to go through all options with you, but without any heavy sales; in fact completely the opposite! His main aim is to ensure the customer is 100% happy with the product, offering an unbeatable money back guarantee if you are not happy. Give this company a try, I am sure you will be delighted that you did.

April 29, 2021
Unprompted review
Precision Optics Eyewear logo

Reply from Precision Optics Eyewear

Hi, thank you for taking the time to leave your feedback. Really appreciate your recommendations and support. Glad that you are happy with everything.
Many thanks
Colin
Precision Optics Eyewear

Rated 5 out of 5 stars

My new specs are brilliant and at a…

My new specs are brilliant and at a great price. Colin will go the extra mile to make sure his customers are happy not like some local opticians. Very impressed with his professional touch. Big Thanks Peter O

April 23, 2021
Unprompted review
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Reply from Precision Optics Eyewear

Hi Mr O
Thank you yet again for your continued support, time and custom. I'm so pleased with how your glasses came out. Thank you, speak soon.
Colin
Precision Optics Eyewear

Rated 5 out of 5 stars

Professional and friendly service

A very professional service but with a friendly and personal touch. Very approachable and listens to your needs as an individual. Fast and efficient, any questions are answered quickly.

April 22, 2021
Unprompted review
Precision Optics Eyewear logo

Reply from Precision Optics Eyewear

Hi Claire, thank you yet again for everything. Glad you have been happy with your new lenses. Appreciate your support too!
Many thanks
Colin
Precision Optics Eyewear

Rated 5 out of 5 stars

Friendly helpful and extremely…

Friendly helpful and extremely knowledgeable. So so pleased with my glasses and especially my sunglasses. Wouldn’t bother going anywhere else now. Thanks again

April 8, 2021
Unprompted review
Precision Optics Eyewear logo

Reply from Precision Optics Eyewear

Hi Angie,
Thank you for everything and your continued support and custom. Really pleased with how great both pairs look, especially your sunglasses!
Keep safe and speak soon.
Kind regards
Colin
Precision Optics Eyewear

Rated 5 out of 5 stars

Amazing customer service from Precision…

Amazing customer service from Precision Optics,fast turn around and very good prices compared to most of the opticians around which seem to be a bit of a rip off! Would recommend anyone to use Colin and team as very helpful from start to finish! Will be spreading the word locally 👍🏻 👓

March 10, 2021
Unprompted review
Precision Optics Eyewear logo

Reply from Precision Optics Eyewear

Hi Colin
Thank you for your feedback and support. Glad you are happy with everything 🙂 Appreciate your recommendations too! Keep safe and speak soon.
Kind regards
Colin
Precision Optics Eyewear

Rated 5 out of 5 stars

Again another great experience

Again another great experience from Precision Optics. My glasses needed adjusting as it was making my ears sore. I messaged Colin and he responded promptly as usual. It’s all fixed now and I’m a very happy customer. Thank you again!

March 9, 2021
Unprompted review
Precision Optics Eyewear logo

Reply from Precision Optics Eyewear

Hi Natalie, thank you for your feedback and continued support, glad you are happy with everything. Keep safe.
Kind regards
Colin
Precision Optics Eyewear

Rated 5 out of 5 stars

I broke my glasses and Colin at…

I broke my glasses and Colin at Presicion Optics tried to mend them but unfortunately they were beyond repair. He explained what he could offer in great detail and I purchased some verifocal glasses. I am very pleased at the service he provided and he kept me informed at every stage, I would not hesitate to recommend him.

March 5, 2021
Unprompted review
Precision Optics Eyewear logo

Reply from Precision Optics Eyewear

Hi Mrs Shelley,
Thank you for taking the time to leave your feedback. I'm pleased we have now provided you with some up to date eyewear and even better that we have managed to use your existing frames. Really pleased that you are happy with your new varifocal lenses. Thank you for your support, keep safe.
Kind regards
Colin
Precision Optics Eyewear

Rated 5 out of 5 stars

5 ⭐️‘s All The Way

Very impressed with both products and service. Colin is very knowledgeable and helpful and I would not hesitate to recommend to family and friends. I have used them for new varifocals and glasses repairs and I will definitely being going back. Plus I am more than happy to support local businesses rather than large corporations

March 5, 2021
Unprompted review
Precision Optics Eyewear logo

Reply from Precision Optics Eyewear

Thank you for your feedback and support. Really pleased that you are happy with our lenses and services. It was good to discuss the different varifocal styles available and to get you in the best ones suited for you. Thank you.
Kind regards
Colin
Precision Optics Eyewear

Rated 5 out of 5 stars

Excellent service

Excellent service, very pleased with quality of lenses. Thankyou Precision Optics.

February 7, 2021
Unprompted review
Precision Optics Eyewear logo

Reply from Precision Optics Eyewear

Hi Mel,
Thank you for your feedback. Glad you are happy with everything and your new lenses. Appreciate your support, time and custom.
Kind regards
Colin
Precision Optics Eyewear

Rated 5 out of 5 stars

I found Precision on the internet by…

I found Precision on the internet by accident, however Colin dealt with my enquiry, and supplied a part I needed, FREE OF CHARGE. That’s service.

February 5, 2021
Unprompted review
Precision Optics Eyewear logo

Reply from Precision Optics Eyewear

Hi Rollo
My pleasure, thank you for taking the time to leave your feedback. Glad you are happy with everything and that you can now be comfortable wearing your glasses. Speak soon and take care.
Kind regards
Colin
Precision Optics Eyewear

Rated 5 out of 5 stars

Fantastic service from start to finish

Fantastic service from start to finish. I was able to try lots of frames at home, see them in my own mirror and ask my family's opinion. A far more pleasant experience than in a high street optician where I have often felt hurried. Colin has been extremely helpful and any adjustments to my frames have been made quickly and often outside my house! I was also thrilled to discover that new lenses could be put into existing frames, something high street opticians keep quiet about.... I'll never go back to a busy high street optician again and am happy to recommend Precision Optics to everyone 😁

February 3, 2021
Unprompted review
Precision Optics Eyewear logo

Reply from Precision Optics Eyewear

Hi Jennie, wow, thank you for such a great review. It's been a pleasure to help your get your new eyewear and lenses for your existing frames. Thank you for your time and custom. Really pleased that you are happy with everything! Speak soon and take care!
Kind regards
Colin
Precision Optics Eyewear

Rated 5 out of 5 stars

A great company oustanding service !

This is my second review of Precision Optics as the service provided deserves a second mention. If you are looking for Great service and prices then Precision Optics Eyewear will deliver both and much more. Colin offers a very personal service for both new Glasses/Reglazing and repairs. His attention to detail is outstanding and timescales impressive. Colin has supplied some very special bespoke optics in quality keenly priced frames. What is even more impressive is this is all happening contact free during the current COVID situation. Colin is happy to discuss. help and advise with zero sales pressure. I would recommend Precision Optics Eyewear 100% without any reservations.

February 1, 2021
Unprompted review
Precision Optics Eyewear logo

Reply from Precision Optics Eyewear

Hi Mike, thank you so much for you feedback. It's great to hear that you have been happy with the service and eyewear from me. It's been a pleasure as always to supply you both the best frames, lenses and service possible. Really appreciate your recommendations too, it means alot. Keep safe and speak soon. Kind regards Colin Precision Optics Eyewear

Rated 5 out of 5 stars

Highly recommended

A pair of glasses which I thought were broken have been repaired and new lenses fitted.....now as good as new. Fast, superb service yet again!

January 22, 2021
Unprompted review
Precision Optics Eyewear logo

Reply from Precision Optics Eyewear

Hi Mark
Thank you for your feedback! Really pleased that you are happy with everything and that we have managed to save your frames and update your lenses too! Keep safe and speak soon. Thank you for your support!
Kind regards
Colin
Precision Optics Eyewear

Rated 5 out of 5 stars

Wonderful Service

Both my husband and I needed new glasses. The opticians that we went to to get the eye test wanted £1400.00 for both pairs. ( I was told that my frames were worn out and would not be able to reuse ) A price that we just could not commit to. A relative had been to precision optics and recommended them to us. This gentleman was excellent. He has been extremely careful with covid .He gives you a choice of literally hundreds of frames, by looking onsite on your computer, you then choose three pairs, he delivers the frames, so that you can try them, you then inform him whether you like those or not and it can keep going until you find a pair that you like. He then takes your prescription and fits the lenses and delivers them back to you usually a couple of hours later. For me my frames were tightened up new lenses, specially thinned down, anti-scratch cover, light reactive lenses and for both mine and my husband glasses, he had the light reactive anti-scratch lenses and had new frames as well the bill was just over £400:00 for both pairs.
We would both thoroughly recommend this new company. Wonderful treatment through out.

January 12, 2021
Unprompted review
Precision Optics Eyewear logo

Reply from Precision Optics Eyewear

Hi, thank you so much for your kind words, time and custom. It's been an absolute pleasure and I'm very glad that you are happy with everything. Thank you yet again, keep safe and speak soon.
Kind regards
Colin
Precision Optics Eyewear

Rated 5 out of 5 stars

First class service

Really great service from start to finish. Great communication from Colin to arrange pick up and remote fixing of my glasses. I need my glasses for work and the speed of service offered by Colin was fantastic. Would highly recommend and definitely use again.

December 12, 2020
Unprompted review
Precision Optics Eyewear logo

Reply from Precision Optics Eyewear

Hi Tori, thank you for your time and for leaving your review. Glad your glasses are repaired and good to use again. Thank you for your support. Speak soon, take care.
Kind regards
Colin
Precision Optics Eyewear

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