Repair Glasses Reviews 222

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the quick turnaround times and the high quality of repairs. Many people appreciate the affordability, noting that the prices are very reasonable, often saving them significant costs compared to buying new items. The staff is frequently commended for their professionalism, helpfulness, and clear communication, making the overall experience smooth and pleasant. While the majority of customers are delighted with the product's quality and the repair work, some people experienced issues with the durability of the repairs, mentioning that their items broke again shortly after being fixed. Additionally, a few customers noted that replacement parts were not always a perfect match, though the overall functionality was restored.

What people talk about most

Service

Customers consistently note positive experiences with service, praising the quick turnaround and high-quality... See more

Product

Consumers find product to be ambiguous. Many reviewers praise the repair service, noting that broken glasses,... See more

Quality

Customers consistently express high satisfaction with the quality of repairs. Many reviewers highlight that... See more

Price

People report positive experiences with price, often highlighting the affordability and value for money. Many... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff's helpfulness, skill,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is a serious, legitimate business - have no fear of sending in your glasses. If you pay for express post in both directions (quite cheap), you should have your all-important glasses back in 3-4 d... See more

Rated 5 out of 5 stars

Used Repair Glasses twice now, once for a broken lens, second time to update our existing lenses with updated prescriptions - could not have been any more professional , timely and cost at 1/3 of the... See more

Rated 5 out of 5 stars

Absolute 5 star service. Matt repaired my glasses in record time, communication was brilliant and they now fit perfectly. I had taken these glasses several times to the opticians and I was told they c... See more

Rated 5 out of 5 stars

Matt repaired two pairs of glasses for me -one Rayban other prescription sunglasses. I had tried so many places without success. After sending photo of repairs needed they were repaired here and back... See more


Company details

  1. Sunglasses Store
  2. Optician

Written by the company

Repair Glasses will Repair your broken sunglasses or Glasses for £24.99 including UK p&p. The most economical sunglasses & glasses repair service in the UK


Contact info

4.9

Excellent

TrustScore 5 out of 5

222 reviews

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Rated 5 out of 5 stars

Fantastic service, second to none

I am gobsmacked and so have to write this review. After sitting on my specs in the car I panicked. Found these guys and sent Monday, came back Thursday like a new set of glasses. Cannot recommend highly enough, so many thanks.

April 30, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. I was a bit concerned as it’s a residential address, but don’t worry about that. I sent my glasses off for a new arm hinge and they came back like new. I even had a phone call telling me the part that was needed wasn’t in stock, and so there was going to be a delay. I posted the glasses in on Monday and they were still back with me on the Friday. So not really a delay after all. Good communication & good repair.

April 24, 2026
Unprompted review
Rated 5 out of 5 stars

Immaculate repair job!

Snapped my otherwise immaculate Ray Ban Wayfarers in two across the bridge. Sent them off to Repair Glasses on Monday, had them back by Friday and I genuinely can't see the join!
No-nonsense £25 fee saved me paying out to replace them. Fantastic job - highly recommended.

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

A serious legitimate business

This is a serious, legitimate business - have no fear of sending in your glasses. If you pay for express post in both directions (quite cheap), you should have your all-important glasses back in 3-4 days. I broke the bridge on my glasses after leaning on them once too often - the welding repair is nearly invisible and after 3 months of constant wear is holding up beautifully, despite the bridge being extremely thin and delicate. Lovely.

January 4, 2026
Unprompted review
Rated 5 out of 5 stars

I can’t recommend Matt enough

I can’t recommend Matt and his sunglass repair service highly enough. He accepted a repair job that most places wouldn’t even consider, and it was clear from the start that it wasn’t going to be an easy fix. Despite the challenge, Matt took it on with confidence, skill, and real attention to detail.
The result was outstanding—far better than I expected. It’s rare these days to find someone who genuinely takes pride in their work, but Matt absolutely does. Fantastic service, great communication.
If you have a tricky repair and think it might be beyond saving, give Matt a try. He proved that even the tough jobs can be brought back to life.

March 12, 2026
Unprompted review
Rated 5 out of 5 stars

Matt could not have been more helpful

Matt could not have been more helpful, considerate and professional. He took my glasses on with a broken molded nose pad, I had though irreparable, but after a few photos he asked me to send, he replied with a couple of options. I sent the glasses off and he kindly rang me to update me of the repair and posted them back to me within a few days of me sending them out to him! He is trusting and so very skilled. I cannot recommend him and his business enough. He had also polished the frames and they were like brand new! So grateful.

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

Very good experience

I had a very good experience with Glasses Repair and was extremely happy with the service. The whole process was smooth and easy, and I was amazed at how quickly my glasses were fixed and returned to me. They did an excellent job — my glasses came back looking perfect! I would definitely recommend them to anyone needing a reliable and fast repair service.

February 20, 2026
Unprompted review
Rated 5 out of 5 stars

WOW!

WOW, what can I say about this company! 5 stars does not seem sufficient! I foolishly sat on my expensive prescription glasses and snapped the frame across the bridge. After various attempts trying to fix them myself I gave up hope and resigned myself to the fact I would need to buy new £500 glasses!
My husband Google searched and found this company and what an amazing company they are!
After I had posted them and paid for "special delivery" I called and spoke to Matt to explain the situation, he assured me that he would do everything he could to get my glasses back to me ASAP as I didn't have a spare pair!
Firstly, he collected them early the next day from his local mail centre so he could prioritise the repair. Secondly he called me to say that he had successfully fixed them and posted them back to me, thirdly, he gave me the tracking number so I could keep an eye on updates, the final thing was how amazing the repair was when I received the glasses back, just 48 hours after posting them (Thursday to Saturday) to "Repair Glasses".
The repair was barely visible, the lenses were sparkling and he had even tightened up the arms!
The customer service Matt provided was OUTSTANDING and he went above and beyond for me!
I would 200% recommend his company and I would like to say a MASSIVE thanks to Matt!

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

Matt is AMAZING

Matt is AMAZING! I sent off my Prada Sunglasses on Tuesday evening (paid for quicker postage) and got them back this afternoon (Thursday). Such a quick turn around and the look brand new again (I've had them for 3 years now).

They were beggining to look mat and worn out but now they're back to looking pretty much brand new, so grateful! Thank you so so so much 🩵

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

A really beautiful job on my glasses!

A really beautiful job on my glasses - one arm broke off then the other one. I am so very grateful to Matt at Repair Glasses! He told me I could post them to him and he would do what he could. A few days later back they have come. Absolutely pristine. And a really amazing cost. I am not very tecky sending photos and stuff so I am particularly grateful for Matt’s excellent craftsmanship.

February 2, 2026
Unprompted review
Rated 5 out of 5 stars

Perfect

Perfect, two pairs repaired and returned in rapid time. No fuss. Very pleased. Highly recommended

January 28, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent quality service!

It is so wonderful to be able to write a postitive review for a change. A real person at the end of the phone rather than a bot, friendly and knowledgable, and provided a truly excellent service.
Speedy turn around and top-class work. And great value. Highly recommended if you would like to support small businesses who offer a great service.

January 19, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely first class

Absolutely first class. I sent off my glasses to be repaired and before I knew it they were back with me, good as new. Great value for money and good comms.

December 16, 2025
Unprompted review
Rated 5 out of 5 stars

Life Savers and Top notch service

Top notch service, sent and back within 48hours good as new, for something I was expecting to have to buy new lens's and frames, which was not going to be a cheap option, even during december

December 16, 2025
Unprompted review
Rated 5 out of 5 stars

Incredible service!

The day I was due to send off my glasses, the payment option had gone wrong on the website. I filled in a contact form, received a speedy reply to say the problem had occurred overnight. Matt said to post the glasses with my contact details inside, that they'd fix them and would then ring me to pay over the phone. This was on Wednesday. He phoned me on Thursday, I paid and got them back on Friday, in time for my Dad's funeral. Incredible service! I've been telling everyone I know about them! Would highly recommend!

December 3, 2025
Unprompted review
Rated 5 out of 5 stars

Professional and great prices.

Used Repair Glasses twice now, once for a broken lens, second time to update our existing lenses with updated prescriptions - could not have been any more professional , timely and cost at 1/3 of the price we paid originally. Will 100% be using them again if needed

November 12, 2025
Unprompted review

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