Repair Glasses Reviews 

232
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, noting its professionalism and efficiency, often highlighting the quick turnaround times for repairs. Many reviewers appreciate the helpful and friendly staff, who provide knowledgeable assistance and personalized attention. The pricing is frequently mentioned as very reasonable, offering significant savings compared to buying new items. Consumers are often amazed by the high standard of the repairs, describing their items as looking brand new after the service. People frequently express gratitude for the ability to save their valuable items, avoiding the cost of replacements. This allows them to keep cherished possessions and avoid significant expenses.

What people talk about most

Service

People report positive experiences with service, often describing it as amazing, fantastic, and wonderful.... See more

Product

Reviewers highlight ambiguous aspects of product, with many expressing satisfaction with the repairs, noting... See more

Quality

Customers consistently note ambiguous experiences with quality, with many expressing delight over repairs... See more

Staff

Customers consistently report overwhelmingly positive experiences with the staff, particularly praising a... See more

Price

Clients share positive opinions on price, with many reviewers highlighting the affordability and value... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is a serious, legitimate business - have no fear of sending in your glasses. If you pay for express post in both directions (quite cheap), you should have your all-important glasses back in 3-4 d... See more

Rated 5 out of 5 stars

Used Repair Glasses twice now, once for a broken lens, second time to update our existing lenses with updated prescriptions - could not have been any more professional , timely and cost at 1/3 of the... See more

Rated 5 out of 5 stars

wow what a lovely experience I had with Matt! I had stepped on some well loved vintage glasses and broke the hinge, which is heat inserted into the glasses frame, which seemed compilated to fix but Ma... See more

Rated 5 out of 5 stars

It is so wonderful to be able to write a postitive review for a change. A real person at the end of the phone rather than a bot, friendly and knowledgable, and provided a truly excellent service. Sp... See more


Company details

  1. Sunglasses Store
  2. Optician

Written by the company

Repair Glasses will Repair your broken sunglasses or Glasses for £24.99 including UK p&p. The most economical sunglasses & glasses repair service in the UK


Contact info

4.9

Excellent

TrustScore 5 out of 5

232 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.9

All reviews

(232)

42 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience!

Wow, absolutely amazing service! I sent my glasses on Thursday to be repaired and I received them back on Monday, fixed and perfect! Amazing value for money and I would highly, highly recommend! Thanks so much

August 4, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding service

Outstanding service!! I sent my broken glasses in, and they were repaired the very same day they arrived. That’s some proper speed! The person I spoke to on the phone was also incredibly helpful and friendly throughout. I’ll definitely be recommending their service to my friends!

July 30, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend this company

Highly recommend this company - I was unsure at first as hadn’t heard of them before but the repairs to my 3 pairs of sunglasses were done to a high standard and they came back polished up and looking brand new. Excellent communication.

July 22, 2025
Unprompted review
Rated 5 out of 5 stars

Absolute Excellent Service.

Absolute Excellent Service.
Spoke yesterday how to send my glasses back.
Sent yesterday at 4.30 post and they have informed me today before noon they have fixed them and on the way back.
Unbelievable.
Will definitely use them again and highly recommend to anyone.

July 11, 2025
Unprompted review
Rated 5 out of 5 stars

What a refreshing and uplifting…

What a refreshing and uplifting experience with this company and particularly Matt. I had a beloved pair of Ray Ban sunglasses which after years of use I was about to consign to the bin. I saw Matt’s company website and contacted by telephone. He couldn’t have been more helpful and explained how he could mend my glasses and refurbish the arms for under £25. As replacement arms online were in excess of £90 this seemed too good to be true. I sent the glasses off recorded delivery and received a call back from Matt to say they had received fixed and dispatched my glasses before midday the following day. This seems to be a can do and will do business more in line with service provision of years gone by . First class service and very friendly helpful knowledgeable contact with Matt. Very highly recommended and will pass on details of this service to friends and relatives (who have also probably sat on expensive sunglasses at one time or another!) We’ll done Matt 👍

July 11, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic outcome

Matt repaired two pairs of glasses for me -one Rayban other prescription sunglasses.
I had tried so many places without success. After sending photo of repairs needed they were repaired here and back within 2days. Fantastic result and great price

June 21, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent repair done to my Raybans…

Excellent repair done to my Raybans which unfortunately collected some lens scuffs and a scratch that could not be buffed out or removed. I had new replacement lenses fitted and they are remarkably excellent. Top tier craftsmanship and customer focussed service all round. Very pleased.

June 19, 2025
Unprompted review
Rated 5 out of 5 stars

Absolute 5 star service

Absolute 5 star service. Matt repaired my glasses in record time, communication was brilliant and they now fit perfectly. I had taken these glasses several times to the opticians and I was told they couldn’t be fixed which was really frustrating. Thank you so much Matt at Repair Glasses I am extremely happy and will definitely recommend you to all my friends and family.

June 9, 2025
Unprompted review
Rated 5 out of 5 stars

Truly a 5 star service

Truly a 5 star service. Good communications from initial inquiry to pricing, clear instructions on how to send, and received it back within a couple of days. Price paid includes the postage back, and it was well packaged to avoid damage. I had my sunglasses cleaned and replated and overall happy with the result. Would use them again.

June 4, 2025
Unprompted review
Rated 5 out of 5 stars

new lease of life

Matt worked his magic on my 30+ year old Raybans in less than a week and now they are as good as the day I bought them. Fantastic service.

April 19, 2025
Unprompted review
Rated 5 out of 5 stars

Great company

Great company
My glasses arrived to them quickly and were repaired and sent back to me quickly
Can't fault a thing
Kind professional and extremely happy my expensive glasses were fixed at such a good price!

April 7, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

I'm going to be recommending these guys to all my glasses wearing people. I've been wearing glasses for 30 years and broken so many pairs accidentally. Then I return to the opticians and they charge extortionate amounts to replace the pair. I'm so impressed by the speed and service. Excellent company. High ratings well deserved

March 29, 2025
Unprompted review
Rated 5 out of 5 stars

Multiple Rayban Repairs

Sent 4 pairs of Raybans for repair/refresh. Matt offered a great service with everything returned very promptly with an even better than expected result. Can't recommend the service highly enough.

March 26, 2025
Unprompted review

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