Precision Optics Eyewear Reviews 

214
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional friendliness, professionalism, and helpfulness for their informative and pressure-free approach. Many people highlight the excellent customer service, noting that the team goes above and beyond to ensure satisfaction. Reviewers frequently commend the fast and efficient service, including quick turnaround times and invaluable home visit options. Consumers are very pleased with the product quality, wide selection of frames, and ability to accommodate specific requests. Pricing is consistently described as very reasonable and affordable, with options like split payments enhancing customer value.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising them for being friendly, helpful, and... See more

Service

Customers consistently report excellent and professional service, often describing it as "100% wonderful" and... See more

Product

Reviewers mention positive feedback about product, with many expressing pleasure with their new glasses and... See more

Price

Users describe positive interactions with price, consistently finding them to be very reasonable and... See more

Customer service

Customers consistently note positive experiences with customer service, describing it as excellent from start... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Donna from Precision Optics visited my home today to return my glasses, lenses from my new prescription had been fitted. As always with this company service is excellent, Donna is very friendly and a... See more

Rated 5 out of 5 stars

One to one appointment with Stacey was fun and informative (I'm new at wearing glasses so I had a lot of questions), she was also a great help in choosing the best frame for myself. I informed her tha... See more

Rated 5 out of 5 stars

I visited Precision Optics Eyewear for the first time today. I was looked after by Stacey who could not have been more friendly and helpful. My new lens options were discussed, priced and agreed to th... See more

Rated 5 out of 5 stars

I called into the office on the off-chance without an appointment and was seen immediately. I was listened to, and received professional and friendly advice regarding my glasses - and they were compl... See more


Company details

  1. Eye Care Center
  2. Glasses Store
  3. Sunglasses Store

Written by the company

Your Prescription Eyewear Specialists Showroom appointments & mobile home/work visit services If you are looking for the best eyewear provider in the Walton, Frinton, Clacton and surrounding areas, as far as Colchester, Harwich and Manningtree, then Precision Optics Eyewear® is definitely worth a look. Visit our showroom in Frinton-On-Sea, or have us come to you with our mobile home & work visit services throughout Tendring and the surrounding areas. Mobile home visit services are available to everyone. You do not have to be housebound, disabled or meet any special requirements. There are no additional costs for this service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

214 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(214)

56 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service all round

Great customer service all round from start to finish.

I went there on the recommendation of my sister who had used them before.

I wanted reactive glasses which I wasn’t able to get anywhere as I wanted to use my own frames.

There was no issue with them accommodating my request.

All the staff I came across were really friendly, knowledgeable and answered any questions I had.

I would highly recommend this opticians. Their prices are very reasonable and I will definitely be using again and recommending them to friends and family.

July 1, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent company from first phone call…

Excellent company from first phone call through to new glasses. Very difficult for me to get out at the moment with a husband who has altzimers. So I made appointment for home visit. Donna came on time was very friendly and professional. Measured my eyes for right size glasses. Showed me lots of different frames to choose from. Had an Optition appointment later that day. Sent my prescription over to Donna’s phone. A few days later Donna bought my new glasses home to me. Made sure they fitted ok made a few little adjustments and all done. Very reasonable price. I have an appointment for six months to make sure all is still ok with glasses. I can also call anytime if I have any problems with the glasses and Donna will come out and sort them out for me. This is so helpful and takes a lot of stress off me not having to work out when I can get appointments that fit in with carers.
100% wonderful service. Highly recommend

June 11, 2026
Unprompted review
Rated 5 out of 5 stars

Absolute five star customer service

Absolute five star customer service.
They go above and beyond to make the process of choosing your spectacles a pleasant experience. Their follow-up Care is second to none and they do Home visits for people who can’t get out easily. Their prices are fantastic and they have a beautiful array of frames to choose from. A lovely addition to Frintons Connaught ave. A fabulous team who deserve the success they are getting.

June 25, 2026
Unprompted review
Rated 5 out of 5 stars

I trialled the " At Home service "…

I trialled the " At Home service " meaning that the whole process of choosing, delivering and the fitting of new glasses was done completely at home. The whole process was very straightforward and Donna was extremely friendly and accommodating, in that my glasses to try were delivered to me at work, Ruth delivery and fitting carried out at home. Fantastic service. Highly recommended

May 6, 2026
Unprompted review
Rated 5 out of 5 stars

Awesome service....

Awesome service..... what a fantastic way to buy your glasses...hassle free and no hard sale. Would recommend Precision to everyone and the pricing is unbelievably good.
What a team 👏 👏👍

May 21, 2026
Unprompted review
Rated 5 out of 5 stars

Great service, price and speed!

After first appointment with Colin who helped me choose my lovely new reading and distance specs, I collected them from Stacey today, I am delighted with them and the service provided by Precision Optics.
Such great value too. Thank you.

May 19, 2026
Unprompted review
Rated 5 out of 5 stars

Precision Optics

Donna from Precision Optics visited my home today to return my glasses, lenses from my new prescription had been fitted. As always with this company service is excellent, Donna is very friendly and always helpful. Along with the glasses, I was given new cleaning cloths, lense cleaner, pen and my favourite bit a little chocolate! If you haven't tried them I would totally recommend.

May 11, 2026
Unprompted review
Rated 5 out of 5 stars

Give Precision Optics a go if you haven’t already, you won’t be disappointed

I cannot express enough how helpful, friendly and easy going the Precision Optics staff are! You’re welcomed through the door on the way in and out of the building, nothing is too much trouble for them. Not only did my glasses get fixed but I also bought a new backup pair too, they already had my prescription and the lenses where changed straight away which enabled me to walk out with a new pair of glasses! You’re left to browse in your own time with nobody following you asking if you need help. The team go above and beyond in my opinion and I wouldn’t go anywhere else. The price of my new glasses were so much cheaper than going to an optician’s too!

April 29, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant team led by Colin, excellent quality of service

So easy to make an appointment on line at a date and time to suit me.
A warm welcome from Stacey who is just brilliant. I really needed someone to listen to my concerns and help me to make the most appropriate decision re lenses and frames. Stacey has the patience of Job and is great fun. Advised without any sense of just wanting to make a sale. Various payment options which are helpful to fit with personal budget. Great prices. Get down there now such a brilliant company led by Colin who is great.

April 28, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look