Precision Optics Eyewear Reviews 

216
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional friendliness, professionalism, and helpfulness for their informative and pressure-free approach. Many people highlight the excellent customer service, noting that the team goes above and beyond to ensure satisfaction. Reviewers frequently commend the fast and efficient service, including quick turnaround times and invaluable home visit options. Consumers are very pleased with the product quality, wide selection of frames, and ability to accommodate specific requests. Pricing is consistently described as very reasonable and affordable, with options like split payments enhancing customer value.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising them for being friendly, helpful, and... See more

Service

Customers consistently report excellent and professional service, often describing it as "100% wonderful" and... See more

Product

Reviewers mention positive feedback about product, with many expressing pleasure with their new glasses and... See more

Price

Users describe positive interactions with price, consistently finding them to be very reasonable and... See more

Customer service

Customers consistently note positive experiences with customer service, describing it as excellent from start... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Donna from Precision Optics visited my home today to return my glasses, lenses from my new prescription had been fitted. As always with this company service is excellent, Donna is very friendly and a... See more

Rated 5 out of 5 stars

One to one appointment with Stacey was fun and informative (I'm new at wearing glasses so I had a lot of questions), she was also a great help in choosing the best frame for myself. I informed her tha... See more

Rated 5 out of 5 stars

I visited Precision Optics Eyewear for the first time today. I was looked after by Stacey who could not have been more friendly and helpful. My new lens options were discussed, priced and agreed to th... See more

Rated 5 out of 5 stars

I called into the office on the off-chance without an appointment and was seen immediately. I was listened to, and received professional and friendly advice regarding my glasses - and they were compl... See more


Company details

  1. Eye Care Center
  2. Glasses Store
  3. Sunglasses Store

Written by the company

Your Prescription Eyewear Specialists Showroom appointments & mobile home/work visit services If you are looking for the best eyewear provider in the Walton, Frinton, Clacton and surrounding areas, as far as Colchester, Harwich and Manningtree, then Precision Optics Eyewear® is definitely worth a look. Visit our showroom in Frinton-On-Sea, or have us come to you with our mobile home & work visit services throughout Tendring and the surrounding areas. Mobile home visit services are available to everyone. You do not have to be housebound, disabled or meet any special requirements. There are no additional costs for this service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

216 reviews

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No recent history of asking for reviews

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4.9

All reviews

(216)

58 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

I called into the office on the off-chance without an appointment and was seen immediately. I was listened to, and received professional and friendly advice regarding my glasses - and they were completed and delivered on the same day. I will definitely be using your company again. Thank you.

January 19, 2026
Unprompted review
Rated 5 out of 5 stars

Polite

Polite, fast and very efficient service. Reading glasses made whilst I waited and all at a very reasonable price.

January 19, 2026
Unprompted review
Rated 5 out of 5 stars

Great

Premises lovely,staff very friendly and helpful,good selection of glasses,prices great

November 26, 2025
Unprompted review
Rated 5 out of 5 stars

Head and shoulders above the competition

As a limited mobility user of this company a home service is invaluable. They were also able to save me hundreds of dollars of pounds off my high street opticians overall a professional customer focused service

January 7, 2026
Unprompted review
Rated 5 out of 5 stars

Great service - don’t hesitate in giving them a try

I recently took advantage of the Home Visit service and what a great asset to the company this is. Donna duly arrived with a fine selection of frames that can be tried without any fuss or pressure, in fact it was just like having a friend round. The prices are very affordable for quality glasses with no shortage of advice and guidance
offered if required. Exceptional all round service offered from this Company

December 17, 2025
Unprompted review
Rated 5 out of 5 stars

Expert team, the best for eye care.

The environment, customer service, personal approach. Professional and courteous staff, excellent communication skills, everything explained with patience to ensure understanding. Very friendly and relaxing. Colin and his team are second to none.

November 6, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service!

The staff went over and above to make sure I was completely happy with my glasses.
They put customer service above everything else and treated me like a friend.
I can’t recommend this company highly enough, I wouldn’t go anywhere else. Thank you so much.

August 7, 2025
Unprompted review
Rated 5 out of 5 stars

I had an emergency and I was offered a…

I had an emergency and I was offered a home appointment the next day .
Which was very good because I was still recovering from surgery .
The team came out and I was offered a pair of glasses the same day
I required since sunglasses which took only a week .

I was very satisfied with the service
The two ladies were patient helpful and good feedback.

I have used the service previously with they repaired my reading glasses and also dropped them off very quickly .
Colin who makes the glasses has a good standard and its just a reliable flexible service in my view .
I am very happy and will chose to renew my reading glasses and some sport glasses .

June 19, 2025
Unprompted review
Rated 5 out of 5 stars

Superb service

Fast and efficient. Always get a little goodie bag with cleaning cloth, cleaning product, pen and chocolate which is a nice touch

June 10, 2025
Unprompted review

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