Precision Optics Eyewear Reviews 

216
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional friendliness, professionalism, and helpfulness for their informative and pressure-free approach. Many people highlight the excellent customer service, noting that the team goes above and beyond to ensure satisfaction. Reviewers frequently commend the fast and efficient service, including quick turnaround times and invaluable home visit options. Consumers are very pleased with the product quality, wide selection of frames, and ability to accommodate specific requests. Pricing is consistently described as very reasonable and affordable, with options like split payments enhancing customer value.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising them for being friendly, helpful, and... See more

Service

Customers consistently report excellent and professional service, often describing it as "100% wonderful" and... See more

Product

Reviewers mention positive feedback about product, with many expressing pleasure with their new glasses and... See more

Price

Users describe positive interactions with price, consistently finding them to be very reasonable and... See more

Customer service

Customers consistently note positive experiences with customer service, describing it as excellent from start... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Donna from Precision Optics visited my home today to return my glasses, lenses from my new prescription had been fitted. As always with this company service is excellent, Donna is very friendly and a... See more

Rated 5 out of 5 stars

One to one appointment with Stacey was fun and informative (I'm new at wearing glasses so I had a lot of questions), she was also a great help in choosing the best frame for myself. I informed her tha... See more

Rated 5 out of 5 stars

I visited Precision Optics Eyewear for the first time today. I was looked after by Stacey who could not have been more friendly and helpful. My new lens options were discussed, priced and agreed to th... See more

Rated 5 out of 5 stars

I called into the office on the off-chance without an appointment and was seen immediately. I was listened to, and received professional and friendly advice regarding my glasses - and they were compl... See more


Company details

  1. Eye Care Center
  2. Glasses Store
  3. Sunglasses Store

Written by the company

Your Prescription Eyewear Specialists Showroom appointments & mobile home/work visit services If you are looking for the best eyewear provider in the Walton, Frinton, Clacton and surrounding areas, as far as Colchester, Harwich and Manningtree, then Precision Optics Eyewear® is definitely worth a look. Visit our showroom in Frinton-On-Sea, or have us come to you with our mobile home & work visit services throughout Tendring and the surrounding areas. Mobile home visit services are available to everyone. You do not have to be housebound, disabled or meet any special requirements. There are no additional costs for this service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

216 reviews

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4.9

All reviews

(216)

58 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Precision Optics are a pleasure to deal…

Precision Optics are a pleasure to deal with. Colin, the owner, is knowledgeable and very approachable and listens to customers. Donna, who provides the mobile service, is very helpful and pleasant to talk to. Their pricing, products and service is first class. I highly recommend Precision Optics

March 25, 2026
Unprompted review
Rated 5 out of 5 stars

All the staff at Precision never try to…

All the staff at Precision never try to pressure you into spending more than you want to. They are friendly and professional and very good at what they do. Donna who does the home visits is especially helpful. I highly recommend them and never go anywhere else.

March 10, 2026
Unprompted review
Rated 5 out of 5 stars

The service with this company is…first class

The service with this company is fantastic. Very personable. They allow plenty of time for you to choose your new glasses, which there is wide selection to suit all tastes. The glasses are ready in a very quick time frame and when you return to collect you receive a tray of goodies whilst they doing the fitting. First class service and set up. I personally spread my cost over 4 payments which is affordable to everyone.

March 18, 2026
Unprompted review
Rated 5 out of 5 stars

Second time using Precision Optics

Second time using Precision Optics. Excellent service, very professional and friendly. Lots to choose from and helpful advice given . Very pleased with my glasses and being able to split the cost is a good idea.

March 3, 2026
Unprompted review
Rated 5 out of 5 stars

Over the moon

Ive been coming to Colin for 5 years now and have always been blown away with the high standards in which he sells ,makes and provides aftercare , the lovely Stacey has been helping me with glasses this time , what a fantastic addition to your team ,
I have also taken advantage of paying for my glasses in over 4 months meaning I could get the perfect frame and best lenses for my needs , thank you so much , ive now fallen in love with some prescription sun glasses so will be back to purchase them too

February 23, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service.

Excellent service.
Always available at the end of the phone if I need any advice or help. Home visit by Kelly is a very good service and she is so helpful

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

Small business - Big values

I visited Precision Optics Eyewear for the first time today. I was looked after by Stacey who could not have been more friendly and helpful. My new lens options were discussed, priced and agreed to then made and fitted to my existing frames in less than an hour. If I could give 6 stars I would and Stacey you are a great ambassador for your employer.

February 9, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service

One to one appointment with Stacey was fun and informative (I'm new at wearing glasses so I had a lot of questions), she was also a great help in choosing the best frame for myself. I informed her that my only pair of glasses broke so they made sure to have my new pair ready tomorrow, which I highly appreciate! Two year cover for any damage to the glasses was also a nice addition. I would highly recommend!

January 26, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. My frames had broken and could not be repaired. Another pair were sourced that were exactly the same size to take my lens. Fast efficient service

January 19, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service.
Donna came to my home.
Bought a lovely range of glasses with her and helped me choose a great pair of glasses.

January 30, 2026
Unprompted review

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