My Hair World Reviews 

1,089
TrustScore 2.5 out of 5

2.3

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Rated 1 out of 5 stars

So far - for now my opinion is negative. The store declares the shipment of the order within 3-8 days. These 8 days have already passed, the order is not sent... The store does not reply to e-mails, N... See more

Rated 1 out of 5 stars

It’s a scam website. I wish I had come across the reviews before trusting this website. My Hair World is completely unresponsive to customers. I’ve been waiting for my package for over three weeks. I... See more

Rated 5 out of 5 stars

i was looking for a store that had manic panic haircolors and would ship outside the us without enormous shipping costs, but every other store didn't have the exact color i wanted. the price was fair,... See more

Rated 1 out of 5 stars

Waited for 3 weeks for item to be delivered; still showing as ‘being delivered’ on their website. Apparently, wrong product was delivered and without any info. Ordered a hair product but received a tu... See more

Company details

  1. Beauty Supply Store
  2. Hair Product Store

Information provided by various external sources

Auf der Suche nach Haarpflege- und Beauty Produkte? Dann sind Sie bei uns genau richtig. Bei uns finden Sie Beauty Produkte, die Weltweit sehr gefragt sind.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

1K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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2.3

All reviews

(1,089)

11 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Never received my order-

Never received my order-
They 'announced the shipping' to DHL - nothing happened for 5 weeks.
Wrote to them, made a PayPal claim and they never responded. Got my money back via PayPal though :)

December 15, 2023
Unprompted review
Rated 1 out of 5 stars

It’s a scam website

It’s a scam website. I wish I had come across the reviews before trusting this website. My Hair World is completely unresponsive to customers. I’ve been waiting for my package for over three weeks. I tried contacting them via Instagram, email, and phone. No response anywhere. They also have comments disabled for their Instagram page, so scammed customers can’t warn others in the comments.

November 24, 2023
Rated 5 out of 5 stars

Hair bought

I just wana say a big thanks to her hair world I received my order and i am very very satisfied the hair is very beautiful and soft, fast delivery 🚚 good communication with the seller, i am very happy with her, thank you so much, I will definitely order again thanks once again❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️🙏

November 1, 2023
Unprompted review
Rated 1 out of 5 stars

Awful company

Awful company. They sent me the wrong product! I reached out via email and received no response. I tried to do the same via Instagram, and they told me I needed to send the package back on my own cost so they can send me the right thing. Just a crappy experience overall.

June 13, 2023
Unprompted review
Rated 1 out of 5 stars

Avoid this SCAM company!!!

8 days later and my order has not been shipped. Email not responded.. I’ll be reaching out to my credit card company for my money..

Order number: 31209

I suspect a scam company.

Update: definitely a SCAM company. Credit card company will get my money back after 30 days from purchase date..

March 26, 2023
Rated 1 out of 5 stars

Shitshow

Thought I might just trust the many good ratings but I ordered and 10 days later the parcel was still not sent. Seems sketchy too the same products cost twice as much on Amazon, should have checked before. If something is too good to be true it might be just that. I wrote them but simultaneously requested a refund with PayPal which I got now but still. Guess I’m lucky I got my money back

February 26, 2023
Unprompted review
Rated 5 out of 5 stars

I love this site!

I love this site! Ordering the products for my hair and other beauty needs were very easy. Also, the selection was amazing and affordable. I wish I found this site as soon as I moved to Germany!

February 4, 2023
Rated 5 out of 5 stars

Delivery as expected

Delivery as expected; since I am outside of Germany, the order wouldn’t go through unless a minimum amount was met.

January 10, 2023

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