So far - for now my opinion is negative. The store declares the shipment of the order within 3-8 days. These 8 days have already passed, the order is not sent... The store does not reply to e-mails, N... See more
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It’s a scam website. I wish I had come across the reviews before trusting this website. My Hair World is completely unresponsive to customers. I’ve been waiting for my package for over three weeks. I... See more
i was looking for a store that had manic panic haircolors and would ship outside the us without enormous shipping costs, but every other store didn't have the exact color i wanted. the price was fair,... See more
Waited for 3 weeks for item to be delivered; still showing as ‘being delivered’ on their website. Apparently, wrong product was delivered and without any info. Ordered a hair product but received a tu... See more
Company details
Information provided by various external sources
Auf der Suche nach Haarpflege- und Beauty Produkte? Dann sind Sie bei uns genau richtig. Bei uns finden Sie Beauty Produkte, die Weltweit sehr gefragt sind.
Contact info
Euskirchener Str. 52, 41469, Neuss, Germany
- hsfoodcosmetics@outlook.de
- myhairworld.de
Asks customers to review
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Hasn’t replied to negative reviews
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I ordered two products from this site
I ordered two products from this site, I received only one and I did not receive the money or the other product back! Totally disappointed! Never again!
Never received my order-
Never received my order-
They 'announced the shipping' to DHL - nothing happened for 5 weeks.
Wrote to them, made a PayPal claim and they never responded. Got my money back via PayPal though :)
It’s a scam website
It’s a scam website. I wish I had come across the reviews before trusting this website. My Hair World is completely unresponsive to customers. I’ve been waiting for my package for over three weeks. I tried contacting them via Instagram, email, and phone. No response anywhere. They also have comments disabled for their Instagram page, so scammed customers can’t warn others in the comments.
I received 2 shampoo instead of 1…
I received 2 shampoo instead of 1 shampoo and 1 conditioner, disappointed
Hair bought
I just wana say a big thanks to her hair world I received my order and i am very very satisfied the hair is very beautiful and soft, fast delivery 🚚 good communication with the seller, i am very happy with her, thank you so much, I will definitely order again thanks once again❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️🙏
The article arrived as planned.
Awful company
Awful company. They sent me the wrong product! I reached out via email and received no response. I tried to do the same via Instagram, and they told me I needed to send the package back on my own cost so they can send me the right thing. Just a crappy experience overall.
Very bad website for shopping,I never…
Very bad website for shopping,I never received my order, no response to my email.
They didn’t send me my package
They didn’t send me my package. They said 3days to send but it’s been weeks since I have been waiting…it’s a shame
Avoid this SCAM company!!!
8 days later and my order has not been shipped. Email not responded.. I’ll be reaching out to my credit card company for my money..
Order number: 31209
I suspect a scam company.
Update: definitely a SCAM company. Credit card company will get my money back after 30 days from purchase date..
I’ve order more than a week ago and so…
I’ve order more than a week ago and so far NOTHING! Tried to call and email and no answer!
I still havent received my package...
Shitshow
Thought I might just trust the many good ratings but I ordered and 10 days later the parcel was still not sent. Seems sketchy too the same products cost twice as much on Amazon, should have checked before. If something is too good to be true it might be just that. I wrote them but simultaneously requested a refund with PayPal which I got now but still. Guess I’m lucky I got my money back
I love this site!
I love this site! Ordering the products for my hair and other beauty needs were very easy. Also, the selection was amazing and affordable. I wish I found this site as soon as I moved to Germany!
Great service!
Never delivered and no possibility to…
Never delivered and no possibility to ge the money back
I found everything I needed here
I found everything I needed here. Prices are fair and I received my products within a couple of days in perfect condition. Thanks guys!
Came fast and all good
Delivery as expected
Delivery as expected; since I am outside of Germany, the order wouldn’t go through unless a minimum amount was met.
Very quick delivery
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