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Rated 1 out of 5 stars

The health hub forces you to make appointments. We have been waiting for far more then 2 hrs. To put on the doctor is typical unfair. The simple first come first serve system will avoid not necessaril... See more

Rated 3 out of 5 stars

I really like the convenience of the service you provide. My only concern is I have purchased kits from you twice now that have very limited used by dates. When you are selling the kits I think you... See more

Company replied

Rated 1 out of 5 stars

On behalf of Vanessa - When I went to the doctor it appears I do have a thyroid issue so this was a waste of time and money

Company replied

Rated 2 out of 5 stars

Getting my finger to bleed to fill in the spots was akin to getting blood out of a stone!! I bleed enough to do a blood test every morning, but NOT to the extent to fill in those HUGE spots!! I just h... See more

Company replied

Company details

  1. Blood Testing Service

Information provided by various external sources

MyHealthTest® is an Australian company helping you better manage your health. We provide accurate, reliable and convenient pathology test services using samples you collect in the comfort of home. Using MyHealthTest® services is one small way to make your life easier, there’s no need to squeeze a visit to the pathology collection centre into your day, no needles into your arm. Just order online, take a fingerprick sample at-home at a time that suits you, drop the card into the post and your results will be delivered securely online in a matter of days. You can also choose to share your results securely online with others, such as your family and healthcare team.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

57 reviews

5-star
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1-star

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

The health hub forces you to make…

The health hub forces you to make appointments. We have been waiting for far more then 2 hrs. To put on the doctor is typical unfair. The simple first come first serve system will avoid not necessarily the frustration as you are from the beginning know whats going on

May 28, 2025
Unprompted review
Rated 5 out of 5 stars

Great Service.

So easy to test at home.Timely results.Great for remote areas to access this service without having to make three trips- one to doctor ,-one to blood test,-one to be given results.
I can be more in control of my Diabetes.
Thank you.

January 29, 2021
MyHealthTest logo

Reply from MyHealthTest

Hi Neva,

Thanks for taking the time to share your feedback 😀 We appreciate your support.

Cheers,

The MyHealthTest Team

Rated 5 out of 5 stars

Straightforward and fast

The diabetes test I did at home was very straightforward to do, and the sample was processed quickly and emailed to me within a few days of posting the sample back. Instructions sent with the test were clear and easy to follow. Impressive service by my health test and I wouldn't hesitate to recommend this product

January 22, 2021
MyHealthTest logo

Reply from MyHealthTest

Hi Jason,

Thanks for your feedback 😀 We appreciate your support.

Cheers,

The MyHealthTest Team

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, will definently use the servuce again and recommend to friends and family!

January 18, 2021
MyHealthTest logo

Reply from MyHealthTest

Hi Matthew,

Thanks for sharing your feedback 😀 We appreciate your support.

Cheers,

The MyHealthTest Team

Rated 5 out of 5 stars

Ordering was easy

Ordering was easy. Result was quick

November 13, 2020
MyHealthTest logo

Reply from MyHealthTest

Hi Ian,

Thanks for your feedback 😀 We appreciate your support.

Cheers,

The MyHealthTest Team

Rated 3 out of 5 stars

Used by dates should be provided on kits pre purchase

I really like the convenience of the service you provide. My only concern is I have purchased kits from you twice now that have very limited used by dates. When you are selling the kits I think you should state the date of expiry as I have a pack that I cannot use as it is out of date, I bought 1 kit a few months ago when you had a promotion going for cheaper kits. I bought one to keep for later this year and when it arrived they both had the same expiry date 1/11/20. If I had known this I wouldn't have bought the 2nd one, I would have waited and purchased it at a later date.

November 9, 2020
MyHealthTest logo

Reply from MyHealthTest

Hi Tanya,

Thanks for your feedback. I can understand your frustration in regards to the expiry date of the kits.

We are more than happy to replace the expired test kits at no extra cost.

A member of our customer service team will be in touch shortly.

We apologise for any inconvenience caused.

Cheers,

The MyHealthTest Team

Rated 5 out of 5 stars

Thank you for your excellent and very…

Thank you for your excellent and very efficient service. Very well done; very well organized. 😁

November 5, 2020
MyHealthTest logo

Reply from MyHealthTest

Hi John,

Thanks for your feedback 😁 We appreciate your support.

Cheers,

The MyHealthTest Team

Rated 1 out of 5 stars

Waste of money

On behalf of Vanessa - When I went to the doctor it appears I do have a thyroid issue so this was a waste of time and money

October 10, 2020
MyHealthTest logo

Reply from MyHealthTest

Hi Peter and Vanessa,

I'm sorry to hear about your experience and can understand your frustration.

Our thyroid TSH test is designed to act as an initial screening tool for the thyroid condition hypothyroidism. Some people find it convenient to make use of our screening tool prior to visiting their GP. Many busy people like to have an option which allows them to test in the comfort of their own home.

The TSH test as a stand-alone test does have limitations and is not suitable for detecting all thyroid conditions. It’s important to make your own decision about whether this TSH test is right for you. We encourage people to always talk to their healthcare provided if they have any questions or concerns about testing or using our services.

Cheers,

The MyHealthTest Team

Rated 5 out of 5 stars

What a great service to do at home

What a great service to do at home.
Thyroid kit arrived in a week and all instructions were there making it easy to do the test. Result came back within a week. Fast and simple.Anyone can do it. Can't fault. Happy to give 5 stars.

September 19, 2020
Unprompted review
MyHealthTest logo

Reply from MyHealthTest

Hi Marion,

Thank you for sharing your experience😀 We appreciate your support.

Cheers,

The MyHealthTest Team

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff, quick results!

September 18, 2020
Unprompted review
MyHealthTest logo

Reply from MyHealthTest

Hi Kazza,

Thanks for your feedback😀 We appreciate your support.

Cheers,

The MyHealthTest Team

Rated 5 out of 5 stars

Great service

This is a great service to have access to. Doctors are sometimes reluctant to do testing so being able to buy my own, to test my hba1c regularly, is very convenient. Cost is very affordable for this particular test.
They even sent me a reminder about 6 weeks before test was to expire so it didn’t go to waste.

September 15, 2020
Unprompted review
MyHealthTest logo

Reply from MyHealthTest

Hi B.G,

Thanks for sharing your experience 😀 We appreciate your support.

Cheers,

The MyHealthTest Team

Rated 2 out of 5 stars

Blood out of a stone

Getting my finger to bleed to fill in the spots was akin to getting blood out of a stone!! I bleed enough to do a blood test every morning, but NOT to the extent to fill in those HUGE spots!! I just hope it was enough to do a test,

September 2, 2020
Unprompted review
MyHealthTest logo

Reply from MyHealthTest

Hi Bonnie,

Thanks for sharing your feedback, I can understand your frustration.

We find that for most people who have trouble with blood flow, it's best to run your hands under some warm water for a few minutes before collecting your sample.

We also recommend that you read our helpful tips on collecting a sample: https://www.myhealthtest.com/collecting-a-sample/

In regards to your recent test, i'll give you a call shortly.

Cheers,

The MyHealthTest Team

Rated 5 out of 5 stars

Very quick and easy test

Very quick and easy test
Excellent customer support

September 1, 2020
Unprompted review
MyHealthTest logo

Reply from MyHealthTest

Hi Jorge,

Thanks for your feedback😀 We appreciate your support.

Cheers,

The MyHealthTest Team

Rated 5 out of 5 stars

Excellent product and great idea

Excellent product and great idea
Our daughter is a type 1 diabetic she is 3 years old and didn’t feel comfortable putting her through the nightmare of a full on adulation blood test and this was a much better way to go and she even thought it was pretty cool too.

August 25, 2020
Unprompted review
MyHealthTest logo

Reply from MyHealthTest

Hi Nathan

Thanks for sharing yours and your daughter's experience😀 We appreciate your support.

Cheers,

The MyHealthTest Team

Rated 5 out of 5 stars

A great service

A great service. Kits are delivered quickly and testing happens as soon as they get get the samples. I love that I can look at my test history to see how I'm going. Definitely recommend and also if you have any kind of issue with the testing they are so helpful. Can't fault them at all

August 7, 2020
Unprompted review
MyHealthTest logo

Reply from MyHealthTest

Hi Terrisa,

Thanks for sharing your experience 😀 We appreciate your continued support.

Cheers,

The MyHealthTest Team

Rated 5 out of 5 stars

Very satisfied

Simple to use and very quick to process. Would highly recommend.

July 4, 2020
Unprompted review
MyHealthTest logo

Reply from MyHealthTest

Hi Eleanor,

Thanks for sharing your feedback. We appreciate your support😀

Cheers,

The MyHealthTest Team

Rated 5 out of 5 stars

no problems at all

June 30, 2020
Unprompted review
MyHealthTest logo

Reply from MyHealthTest

Hi John,

Thanks for your feedback😀

Cheers,

The MyHealthTest Team

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