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Rated 1 out of 5 stars

The health hub forces you to make appointments. We have been waiting for far more then 2 hrs. To put on the doctor is typical unfair. The simple first come first serve system will avoid not necessaril... See more

Rated 3 out of 5 stars

I really like the convenience of the service you provide. My only concern is I have purchased kits from you twice now that have very limited used by dates. When you are selling the kits I think you... See more

Company replied

Rated 1 out of 5 stars

On behalf of Vanessa - When I went to the doctor it appears I do have a thyroid issue so this was a waste of time and money

Company replied

Rated 2 out of 5 stars

Getting my finger to bleed to fill in the spots was akin to getting blood out of a stone!! I bleed enough to do a blood test every morning, but NOT to the extent to fill in those HUGE spots!! I just h... See more

Company replied

Company details

  1. Blood Testing Service

Information provided by various external sources

MyHealthTest® is an Australian company helping you better manage your health. We provide accurate, reliable and convenient pathology test services using samples you collect in the comfort of home. Using MyHealthTest® services is one small way to make your life easier, there’s no need to squeeze a visit to the pathology collection centre into your day, no needles into your arm. Just order online, take a fingerprick sample at-home at a time that suits you, drop the card into the post and your results will be delivered securely online in a matter of days. You can also choose to share your results securely online with others, such as your family and healthcare team.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

57 reviews

5-star
4-star
3-star
2-star
1-star

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My Health Test was great!

My Health Test was great, very fast results and easy to understand. All in all a great experience.

June 14, 2020
Unprompted review
MyHealthTest logo

Reply from MyHealthTest

Hi Michael,

Thanks for your feedback 😀 We appreciate your support.

Cheers,

The MyHealthTest Team

Rated 5 out of 5 stars

Great experience

June 8, 2020
Unprompted review
MyHealthTest logo

Reply from MyHealthTest

Hi Travis,

Thanks for sharing 😀 We appreciate your support.

Cheers,

The MyHealthTest Team

Rated 5 out of 5 stars

Rapid test results

Rapid test results. Convenient to do from home.

May 22, 2020
Unprompted review
MyHealthTest logo

Reply from MyHealthTest

Hi Chris,

Thanks for your feedback 😀 We appreciate your support.

Cheers,

The MyHealthTest Team

Rated 5 out of 5 stars

Great product .

Great product .. very easy to use with clear and helpful instructions and the results were very quick too.

May 5, 2020
Unprompted review
MyHealthTest logo

Reply from MyHealthTest

Hi Jayne,

Thanks for sharing 😀 We appreciate your support.

Cheers,

The MyHealthTest Team

Rated 5 out of 5 stars

This is my first experience of MyHealth…

This is my first experience of MyHealth Test and it was positive in all respects including its endorsement by Diabetes NSW/ACT, the provision of the Pack and the quality of the instructions. I liked the quality of the results report and the provision for future tests in My Account.
Thank you,
Robert

April 26, 2020
Unprompted review
MyHealthTest logo

Reply from MyHealthTest

Hi Robert,

Thanks for sharing your experience 😀 We appreciate your support.

Cheers,

The MyHealthTest Team

Rated 5 out of 5 stars

Wonderful experience

Had a great experience with MyHealthTest. They are really easy to use and simple instructions make the whole process very helpful.

April 17, 2020
Unprompted review
MyHealthTest logo

Reply from MyHealthTest

Hi Zoe,

Thanks for sharing your experience😀 We appreciate your support.

Cheers,

The MyHealthTest Team

Rated 5 out of 5 stars

HbA1C records.

Quick response to request and result which was necessary.

April 17, 2020
Unprompted review
MyHealthTest logo

Reply from MyHealthTest

Hi Michael,

Thanks for your feedback 😀 We appreciate your support.

Cheers,

The MyHealthTest Team

Rated 5 out of 5 stars

Service was fantastic,,quick

Service was fantastic,,quick, efficient and easy. I rang customer service and help was so good, they also rang me once tests were received to clarify some information. highly recommend

April 10, 2020
Unprompted review
MyHealthTest logo

Reply from MyHealthTest

Hi Angela,

Thanks for sharing your experience with using our service😀 We appreciate your support.

Cheers,

The MyHealthTest Team

Rated 5 out of 5 stars

HbA1c test

Is a bit pricey to purchase a test, but very very convenient to have hba1c test.

March 27, 2020
Unprompted review
MyHealthTest logo

Reply from MyHealthTest

Hi Dianne,

Thanks for sharing your experience 😀We appreciate your support.

Cheers,

The MyHealthTest Team

Rated 5 out of 5 stars

Excellent service

March 27, 2020
Unprompted review
MyHealthTest logo

Reply from MyHealthTest

Hi James,

Thanks for your feedback 😀 We appreciate your support.

Cheers,

The MyHealthTest Team

Rated 5 out of 5 stars

Very easy to do

Very easy to do. Don't even have to leave the house.

March 20, 2020
Unprompted review
MyHealthTest logo

Reply from MyHealthTest

Hi Suzanne,

Thanks for your feedback😀 We appreciate your support.

Cheers,

The MyHealthTest Team

Rated 5 out of 5 stars

Very fast service and easy to…

Very fast service and easy to understand results.

March 6, 2020
Unprompted review
MyHealthTest logo

Reply from MyHealthTest

Hi Kylie,

Thank you for your feedback😀 We appreciate your support.

Cheers,

The MyHealthTest Team

Rated 5 out of 5 stars

Easy, fast reliable health service

Easy, reliable and FAST (I sent my sample in the postbox on Sunday afternoon, by Monday morning I had my results back) way to manage your own health proactively. I also like that I have ownership of my results, rather than it being in my GPs computer.

February 25, 2020
Unprompted review
MyHealthTest logo

Reply from MyHealthTest

Hi Ingrid,

Thank you for sharing your experience😀 We appreciate your support.

Cheers,

The MyHealthTest Team

Rated 5 out of 5 stars

Easy quick result

Easy quick result, clear instruction and easy to instruct the others to do it.

February 14, 2020
Unprompted review
MyHealthTest logo

Reply from MyHealthTest

Hi Ramiarison,

Thanks for your feedback😀 We appreciate your support.

Cheers,

The MyHealthTest Team

Rated 5 out of 5 stars

MyHealthTest is an excellent service…

MyHealthTest is an excellent service that is easy, simple and efficient for both users and carers. From my experience all traditional pathology labs outright refuse to cater to people have a phobia of needles. A fear and a phobia are completely different, but are treated exactly the same at every pathology provider with the sad response "but we use a butterfly cannula". Sorry no its still a needle and therefore unacceptable because of my phobia of needles. MyHealthtest is the very first pathology lab service I can now access for blood tests.

Further, traditional pathology labs provide no point of care testing or blood smear testing. Invasive testing is their model, which is fine but not for everyone. Why take a vial of blood if you just need a few drops? and to be honest I would rather see my test results first than find out later from healthcare provider. MyHealthTest results go straight to me first which is great as I can then choose who I share that information with.

The range of services should be expanded for health monitoring of common conditions such as cholesterol,iron, vitamin B ect. Many people need to monitor these levels and dont need to see a medical professional if their levels are normal, at home testing allows for easy and frequent self monitoring without the need and cost of continual medical appointments. If the home test kit flags an issue then there is apt reason to go see a medical professional.It would be great to see a wider range of offerings at MyHealthTest.

I strongly believe that point of care diagnostic testing and non invasive testing is the future of health care and MyHealthTest is the first pathology provider that is providing this future forward and person centered service in Australia.

February 8, 2020
Unprompted review
MyHealthTest logo

Reply from MyHealthTest

Hi AS,

Thank you for sharing your MyHealthTest experience. We will continue to strive to bring you more test service's using non-invasive methods. We appreciate your support 😀

Cheers,

The MyHealthTest Team

Rated 5 out of 5 stars

Very easy process.

Very easy to order and the process well described. Results available very quickly.

February 2, 2020
Unprompted review
MyHealthTest logo

Reply from MyHealthTest

Hi Glynn,

We appreciate your feedback and support 😀

Cheers,

The MyHealthTest Team

Rated 5 out of 5 stars

No criticism at all of MyHealthTest

No criticism at all of MyHealthTest. The whole process of requesting test kit, receiving test kit, taking samples and forwarding test samples was simple and straight forward. Results were available shortly after the blood spots were received. Only criticism is for Australia Post. It took three days for the spots envelope to be received at MyHealthTest.

February 1, 2020
Unprompted review
MyHealthTest logo

Reply from MyHealthTest

Hi Graham,

We're glad you found the service simple and straight forward. Thanks for your support 😀

Cheers,

The MyHealthTest Team

Rated 5 out of 5 stars

They were wonderful

They were wonderful. FIVE stars definitely.

January 21, 2020
Unprompted review
MyHealthTest logo

Reply from MyHealthTest

Hi Nigel,

Thank you for your kind words😀 We appreciate your support.

Cheers,

The MyHealthTest Team

Rated 5 out of 5 stars

Results arrived quickly

Quick turn around. Excellent simple test

January 14, 2020
Unprompted review
MyHealthTest logo

Reply from MyHealthTest

Hi Justin,

Thanks for sharing your experience 😀 We appreciate your support.

Cheers,

The MyHealthTest Team

Rated 5 out of 5 stars

Amazed at how easy it was and then the…

Amazed at how easy it was and then the swift response with result!

December 19, 2019
Unprompted review
MyHealthTest logo

Reply from MyHealthTest

Hi Jason,

Great to hear about your experience😀 We appreciate your support.

Cheers,

The MyHealthTest Team

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