The health hub forces you to make appointments. We have been waiting for far more then 2 hrs. To put on the doctor is typical unfair. The simple first come first serve system will avoid not necessaril... See more
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I really like the convenience of the service you provide. My only concern is I have purchased kits from you twice now that have very limited used by dates. When you are selling the kits I think you... See more
Company replied
On behalf of Vanessa - When I went to the doctor it appears I do have a thyroid issue so this was a waste of time and money
Company replied
Getting my finger to bleed to fill in the spots was akin to getting blood out of a stone!! I bleed enough to do a blood test every morning, but NOT to the extent to fill in those HUGE spots!! I just h... See more
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Company details
Information provided by various external sources
MyHealthTest® is an Australian company helping you better manage your health. We provide accurate, reliable and convenient pathology test services using samples you collect in the comfort of home. Using MyHealthTest® services is one small way to make your life easier, there’s no need to squeeze a visit to the pathology collection centre into your day, no needles into your arm. Just order online, take a fingerprick sample at-home at a time that suits you, drop the card into the post and your results will be delivered securely online in a matter of days. You can also choose to share your results securely online with others, such as your family and healthcare team.
Contact info
PO BOX 646, 2601, Canberra, Australia
- 02-6145-2147
- info@myhealthtest.com
- myhealthtest.com
Test was well explained and fast re p…
Test was well explained and fast re p ly with results
December 16, 2019
Unprompted review
Reply from MyHealthTest
Hi Brett,
Thanks for your feedback😀 We appreciate your support.
Cheers,
The MyHealthTest Team
Very quick and easy
December 14, 2019
Unprompted review
Reply from MyHealthTest
Hi Madeline
Thanks for sharing your feedback😀 We appreciate your support.
Cheers,
The MyHealthTest Team
Reply from MyHealthTest
Hi Robert,
Thanks for your feedback 😀 We appreciate your support.
Cheers,
The MyHealthTest Team
The results weren't very definitive
December 10, 2019
Unprompted review
Reply from MyHealthTest
Hi Allan,
Thanks for sharing your experience 😀. We appreciate your support. If you have any questions or concerns regarding your test results, we recommended that you speak with your GP or health care professional. However, if you have general questions about the test service or layout of your results we are more than happy to assist you. Please don't hesitate to contact our friendly customer service team on 02-6145-2147 or customer.service@myhealthtest.com. We're here to help you every step of the way.
Cheers,
The MyHealthTest Team
The subscription service was on time
The subscription service was on time, results were very quick and set out in an easy to compare format. Staff were very helpful and courteous. Well done and thank you.
December 10, 2019
Unprompted review
Reply from MyHealthTest
Hi Helen,
Thanks for sharing your experience 😀 We appreciate your support.
Cheers,
The MyHealthTest Team
Very good service
Very good service; very speedy and good presentation of results and trends.
December 6, 2019
Unprompted review
Reply from MyHealthTest
Hi William,
Thanks for your feedback 😀 We appreciate your support.
Cheers,
The MyHealthTest Team
Reply from MyHealthTest
Hi Ed,
Thanks for sharing your experience 😀 We appreciate your support.
Cheers,
The MyHealthTest Team
The simple Diabetes Test was a great…
The simple Diabetes Test was a great tool to be sure that I was not at risk of developing Diabetes at this time. MyHealthTest were surprisingly digital in their offerings, and also gave you all the physical material you required. It was an easy experience from start to finish
December 4, 2019
Unprompted review
Reply from MyHealthTest
Hi Danielle,
Thank you for sharing your experience😀 We appreciate your support.
Cheers,
The MyHealthTest Team
Reply from MyHealthTest
Hi Antoni,
Thanks for your feedback😀 We appreciate your support.
Cheers,
The MyHealthTest Team
Fantastic service
November 29, 2019
Unprompted review
Reply from MyHealthTest
Hi Philip,
Thanks for your kind words😀 We appreciate your support.
Cheers,
The MyHealthTest Team
Quick and easy
Test came quickly and I got my results just a few days after I posted it
November 29, 2019
Unprompted review
Reply from MyHealthTest
Hi Sarah,
Great to hear about your experience😀we appreciate your support.
Cheers,
The MyHealthTest Team
fast and easy
November 29, 2019
Unprompted review
Reply from MyHealthTest
Hi Joel,
Thanks for sharing your feedback😀 We appreciate your support.
Cheers,
The MyHealthTest Team
Professional
The whole process from receipt of the test kit to getting my results was clear and well communicated
November 29, 2019
Unprompted review
Reply from MyHealthTest
Hi MJ,
Thanks for your feedback😀We appreciate your support.
Cheers,
The MyHealthTest Team
Delivery of kit took 7 days which was…
Delivery of kit took 7 days which was slow.
November 26, 2019
Unprompted review
Reply from MyHealthTest
Hi Colin,
Thanks for your feedback😀 Unfortunately, as the delivery of the kit is via AustPost we have little control over postage times. On average it takes between 2-5 days, however, regional areas may have longer times. We apologise for any inconvenience caused.
Cheers,
The MyHealthTest
i have used the HBA1c test three times…
i have used the HBA1c test three times so far- easy and efficient each time- I will continue to use this as well as annual blood test as ordered by my GP
November 19, 2019
Unprompted review
Reply from MyHealthTest
Hi Geoff,
Thanks for sharing your experience - we appreciate your continued support 😀
Cheers,
The MyHealthTest Team
Quick and painless
Simple, safe and painless, and with a quick turnaround time for results.
November 15, 2019
Unprompted review
Reply from MyHealthTest
Hi Michael,
Thanks for your feedback - we appreciate your continued support 😀
Cheers,
The MyHealthTest Team
Easy process
Easy process.
However, I was concerned that if I posted the sample on a Friday, it may sit in a post office over the whole weekend?
October 22, 2019
Unprompted review
Reply from MyHealthTest
Hi Karen,
Thanks for your feedback 😀 The samples have a testing window of up to 11 days for diabetes (HbA1c) and 12 days for Thyroid (TSH). As long as we receive your sample within the timeframe it will not affect the result. If for some reason your sample is lost or delayed past the timeframe, we will, of course, send you a replacement sample collection kit at no extra cost.
Cheers,
The MyHealthTest Team
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