We booked a 4-day, 3-night Iceland tour through My Holiday Guide, and Robert was the one who helped make our trip truly memorable. Our flight went smoothly, and our stay at Center Hotels Klopp, conven... See more
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Company details
Written by the company
My Holiday Guide is a modern-day innovative travel company that strives to constantly improve service and product. We guide you to experience the excitement of travel by inspiring destinations.
Contact info
512b Lady Margaret Road, UB1 2NP, Southall, United Kingdom
- +442030265390
- contact@myholidayguide.co.uk
- myholidayguide.co.uk
Hasn’t replied to negative reviews
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Kevin was so helpful
Kevin was so helpful and amazing at getting back to me with some great deals. Gutted I couldn't book in the end, but I will definitely be intouch for next year when I can get more time off work.
Superb Customer Service
I ask an information and guide on how to travel on 3 European Country and at the same time I was given a superb customer service by Kevin.
At this moment I need to get my annual leave approve once I get it I will pursue my trip and will contact Kevin ASAP.
Please value Kevin, he is so professional and patient and I was satisfied with him.
Brilliant service and very…
Brilliant service and very accommodating. Happy to help with any needs or enquiry
My review of Kevin
Great customer service and fast response always make sure your customers are satisfied to the max. Kevin keep up the good work and get some cheap flights for everyone to enjoy 😊 Thank you once again I will certainly go to you again for any future flights enquiries.
Looking for a city break for a Christmas present
I was looking for a wee break for my son for his Christmas box and by chance My Holiday guide was offering some good deals. Eric my agent was extremely helpful, nothing was too much trouble and I am totally satisfied by the outcome, just looking forward to seeing my son's face on Christmas day.
Very pleased
Scott was very fast and I was very happy with the deal he found for me. Would definitely get help from Scott again. Thank you
Eric was a massive help!!
Eric was a massive help, listening to all our needs and coming up with different solutions to keep the cost down but the magic of the holiday intact. Thank you for all your help we will be back 😊
Had a very nice conversation on message…
Had a very nice conversation on message with Scott very helpful just waiting on dates to see if I can book
Great customer service
I was scrolling Facebook when I came across My Holiday Guide. They were advertising a holiday that I was interested in so I clicked on the link and asked for more details. Within seconds I had a reply from Robert willing to give me a quote on said holiday. After giving him the details of airports and how many people were travelling he then replied with a holiday itinerary and price. It was a good deal and will definitely bear it in mind when I am in a position to book a holiday. A very quick and efficient service.
Quick response and convenient
Quick response and convenient, hassle free booking. Thanks to Agent Eric very reliable. Looking forward to our trip soon...
Fantastic Customer Service
Patrick was extremely helpful in providing different options for accommodation with various meal plans. Although we have not booked at this time I cannot fault the customer service- very prompt and responsive to all questions asked. Thankyou!
Great service from the first enquiry…
Great service from the first enquiry until booking our trip with them, Eric was our advisor and he was great to deal with, thank you...
Brilliant booking to Disney - I was a little unsure initially but…
I was a little unsure initially but Robert was extremely knowledgeable and made my booking process extremely efficient.
A few options of hotels anf travel options were speedily presented, follow up queries answered and even last minute checks answered speedily.
I would definitely book here again and recommend.
We had an amazing trip, all made easier by the streamlined simply booking process.
Thanks Robert!!
Brilliant service
The operator was really thorough. A very nice person. Was extremely helpful and fast at responding. Catered for our every need. I would definitely recommend this to a friend.
tried to look at it myself
after looking at it myself, I gave up and use my holiday guide. Eric was great as I didn't actually message till quite late at night as we were out and when he got back to me at that time we continued our conversation which is easiest for me to do while I am sat in bed after putting two kids to sleep and finishing for the day. Eric gave us a couple of choices and having made the choice sorted out the payment plan. I made everything nice and easy. Most of these conversations were past 10 o'clock at night so he has patience! great experience would definitely recommend a use again. Thank you Eric 🤩
Spoke with Scott via Facebook messenger…
Spoke with Scott via Facebook messenger he was polite quick to respond and gave clear information specific to my needs 10/10
Our triple city trip to…
Our triple city trip to Budapest/Vienna/Prague was such a nice experience. It was well thought and organised by Eric.
Our accomodations were in the heart of the city making it easier transport.
I definitely would like to have another trip arranged by this travel agency.
Excellent service!
Very professional and customer orientated’ patient and honest advice always given’ best quotes provided’ Thanks to Kevin definitely be coming back.. A+++
Lovely polite person and very informative peaking with Eric
Speaking with Eric, made it easy and enjoyable. And although I did not book a holiday this time I would definitely speak with Eric next time
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