We booked a 4-day, 3-night Iceland tour through My Holiday Guide, and Robert was the one who helped make our trip truly memorable. Our flight went smoothly, and our stay at Center Hotels Klopp, conven... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
My Holiday Guide is a modern-day innovative travel company that strives to constantly improve service and product. We guide you to experience the excitement of travel by inspiring destinations.
Contact info
512b Lady Margaret Road, UB1 2NP, Southall, United Kingdom
- +442030265390
- contact@myholidayguide.co.uk
- myholidayguide.co.uk
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Scott was very helpful
Scott was very helpful. Found a fabulous holiday in my price range. Nothing was too much bother. Very helpful
Kevin was really helpful
Kevin was really helpful, I had a lot of questions, requests with excursions, change of hotel, transfers etc, Kevin was really quick and managed to find everything I had asked for and a really good deal to Disney, really efficient would 100% recommend, thsnk you again Kevin for all your help
Patrick was great and really helped us…
Patrick was great and really helped us in finding a good deal for a holiday.. he always messaged back straight away too which was helpful.
Europe Quote with Eric
Eric was very thorough in planning a trip to Europe. Prompt in preparation of quote and options for me. Not pushy to sell, but understanding of my needs and budget.
Scott was brilliant
Scott was brilliant! We didn’t know exactly what we wanted but with 24 hours Scott came back with a full itinerary (covering 27 days) for a 4 centre holiday including international flights, internal flights and hotels at a very competitive price. Very impressed and would highly recommend
Enquiry
I enquired about a trip that was advertised - I received a response back straight away from Scott - he was very helpful giving me the full details of what I had asked for and the dates.
Excellent Customer Service
Made contact with My holiday Guide through Facebook , My guide was Eric ,he sorted out our holiday itinerary and helped with the best time to go , Eric has excellent customer service and came across friendly, would definitely use Eric again through My holiday Guide 🌟🌟🌟🌟🌟
Eric was great as I didn't actually…
Eric was great as I didn't actually message him until quite late at night, however Eric didn’t mind answering all my questions, and at no time harassed me in making my choice. Eric gave me a couple of choices and having made the choice sorted out the payment plan, to
Make it easier for me. I would definitely recommend Eric, to help me book further holidays because of his manner and patience. Thank you Eric 🤩
Robert was great at responding to our…
Robert was great at responding to our request and was able to source a holiday for 4 people and a monthly payment plan. Would highly recommend Robert and this online chat service
Eric my holiday guide
Recently booked Disneyland Paris with Eric and couldn’t recommend enough. Eric went above and beyond for our family needs to provide the perfect package. Eric was very attentive in all my queries and helped me with booking my luggage when I was having issues signing in. Will defo be back.
Would highly recommend this company
Would highly recommend this company, very efficient service, Big thank you to Kevin who went out of his way to put together a fantastic holiday package for me and my family.
We will be back
Excellent customer service from Robert
Excellent customer service from Robert! We were looking for prices
For a trip to euro Disney and he came back with some excellent suggestions!! Help greatly appreciated.
Robert my consultant was super quick…
Robert my consultant was super quick with quotes and all the information I required 🙌 😀 👏
Robert was very thorough
Robert was very thorough and put together a good itinerary
Scott was amazing at getting greta…
Scott was amazing at getting greta prices for our holiday, unfortunately we can’t go on the holiday I requested, but will definitely get him to organise a holiday for us again
Scott was very helpful with lots of…
Scott was very helpful with lots of information and cracking a great deal..
Scott provided all of the information…
Scott provided all of the information requested of him and was very helpful
Knowledgeable, helpful guide
I found the whole experience very smooth, every request I made was met and I was given lots of options as what would be best to book . Robert was very knowledgeable and nothing was too much trouble .
Thanks to Patrick for doing all the…
Thanks to Patrick for doing all the research and providing me a quote for my holiday. I didn't book on this occasion but would use again for sure.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








