We booked a 4-day, 3-night Iceland tour through My Holiday Guide, and Robert was the one who helped make our trip truly memorable. Our flight went smoothly, and our stay at Center Hotels Klopp, conven... See more
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Company details
Written by the company
My Holiday Guide is a modern-day innovative travel company that strives to constantly improve service and product. We guide you to experience the excitement of travel by inspiring destinations.
Contact info
512b Lady Margaret Road, UB1 2NP, Southall, United Kingdom
- +442030265390
- contact@myholidayguide.co.uk
- myholidayguide.co.uk
Hasn’t replied to negative reviews
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Helpful service
Robert was really helpful with my enquiry, quickly sent me all the information I needed.
Quote for a short trip
Steven was very professional regarding providing me with holiday quotes for next October. He was quick at responding to my request.
Nigel was very helpful and informative…
Nigel was very helpful and informative while looking for the perfect holiday for myself and my family. He answered my messages very quickly and got back to me when he said he would. Thank you
Great customer service and very…
Great customer service and very friendly and helpful person I dealt with. I believe his name is Kevin. Highly recommend.
Very fast and helpful with Nigel
Robert was very good to deal with
Made enquiries about a Budapest, Vienna and Prague holiday. It was Robert whom I dealt with. He was very patient and understanding with me as there were extras I wanted added in such as breakfasts in the hotels and 10kg hand luggage on the flights (obviously optional paid extras), but was not an issue for Robert to tailor-make the deal for me.
All paperwork regarding flights, train tickets and hotel vouchers was accurate and we had no issues with these at all.
All in all a great holiday at an affordable price.
If I’m honest I was a bit unsure of this company to begin with as I had never heard of them before but everything went to plan, and now would have no hesitation in booking with them again should I see something that takes my fancy.
Great friendly and efficient
Kevin helped with service and he was Great friendly and efficient
Nigel is great!
Nigel - Really good service! Happy to chat and give me all the info so I could make a descision - really quick response times
Steven review
Getting back to me quickly with few different options to choose from
Robert was good he sorted out a great…
Robert was good he sorted out a great deal for me
Good customer service
Kevin was very attentive and eager to help with holiday planning.
Eric was amazing at finding us the…
Eric was amazing at finding us the exact package we wanted. Wouldn't hesitate to use him again. Thanks Eric.
Kevin was very accommodating and…
Kevin was very accommodating and understanding. Hopefully next time I will be able to book my vacation with them. Thank you Kevin. Hope you'll be my agent again
trip to Thailand
We were looking at a trip to Thailand and had some suggestions which Kevin was really helpful with. He was patient, attentive & got back to us as soon as he could, any adjustments to flights/dates etc he was happy to look into for us with the best possible alternative! Really impressed with the service! Thank you Vicki & Anthony Leeds
Was looking for information on a trip…
Was looking for information on a trip to Disneyland Paris, Steven was so informative and helpful with his information. He provided us with our options within our budget and was quick with the information. Definitely use again in future holiday bookings.
I enquired on facebook about a holiday…
I enquired on facebook about a holiday and instantly was contacted be Steven. Despite me not booking a holiday as of yet or been on holiday, I have to say that Steven has been great in getting all the information I have requested and provided us with great packages. Steven has been patient, thorough and understanding and there has not been any pressure tactics to book and has been incredibly customer friendly and customer led. Steven has provided me with excellent quotes and is definitely something i am keen to book once I can. I would wholeheartedly go back to Steven in the hopefully not to near future to book a holiday because of his great manner and work ethic. You have a great employee!
I haven’t yet…
I haven’t yet booked or been on the holiday however when inquiring Eric has been great. There’s been no pressure tactics ect. Given me exactly what’s been asked for. Provided excellent quotes and definitely something to think about and will definitely use Eric when I decide to go ahead and book
Iceland Break
I made an enquiry on Facebook about a break to Iceland and Steven replied back to me with all the information about the hotel and prices .Steven was very helpful and nothing was too much for him. Thanks for all the information about the Iceland break it was much appreciated.
I just wanted to thank Kevin for his…
I just wanted to thank Kevin for his amazing help in trying to find us a brake away he has been super helpful 🙏 😊 thank you once again for the help!!!
Great customer service
Patrick was responsive and quick to get me a quote needed. He gave full breakdown of costs and dates and hotels etc. so I could understand the options. Would recommend
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