I bought my first Bella earrings 5 years ago, I have a few pairs now and wear them every day. Recently I sent for 2 more pairs but wasn't happy with the colour of one pair. I followed the retur... See more
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Review summary
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I bought some earrings and is was buy one pair get one free offer. The earrings are beautiful well worth the money and very comfortable to wear. Delivery was smooth and problem free. Love the earrin... See more
I’ve had loads of the Bella earrings and I’m always complimented on them. Nice, easy to use website, free delivery and just great quality. Couldn’t fault the service. Great online purchasing experi... See more
Received my earrings, absolutely beautiful had lots of comments saying how good they look. Have just ordered some others. Colours are so vibrant and they shine so bright. Great price Highly recommend... See more
Company replied
Company details
Written by the company
Here at My Jewellery Story, we believe that quality jewellery shouldn’t be expensive, must be 100% hypoallergenic, and that every woman should have access to the perfect piece to elevate any look.
Contact info
6 Thornes Office Park, WF2 7AN, WAKEFIELD, United Kingdom
- help@myjewellerystory.co.uk
- myjewellerystory.co.uk
4.6
Excellent
321 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Excellent customer service and quality.
The two pairs of earrings I ordered are lovely and well made. They came with a little pouch to keep them in.
The two pairs were despatched separately and one pair only got as far as the sorting office but no further. This was obviously the fault of the Post Office but I emailed MYJS who replied quickly and promptly despatched a replacement pair of earrings. These arrived safely. I was impressed with the speed and way that MYJS dealt with the problem.
October 14, 2023
Unprompted review
Beautiful really sparkle love them
Beautiful really sparkle love them. Very good service.
October 5, 2023
Love my earrings they look amazing
October 6, 2023
Great earrings look beautiful and…
Great earrings look beautiful and sparkly, will buy more when in stock 👍😊
October 4, 2023
I just love ❤️ big time I've brought…
I just love ❤️ big time I've brought loads for family, friends and of course myself 😏 l love theStyle and quality
October 9, 2023
Fantastic communication along the way…
Fantastic communication along the way lovely earrings quality product as always from myjs always get compliments wearing these earrings
September 25, 2023
Good quality great price
September 4, 2023
Amazing earrings,I used to buy from…
Amazing earrings,I used to buy from Swarovski not any more
September 5, 2023
Look these earrings have 6 pairs now
Look these earrings have 6 pairs now. Can usually only wear 9ct gold but these are perfect and look beautiful.Great value and service
September 4, 2023
Beautiful products
August 26, 2023
Reply from My Jewellery Story
Hi Solange, thank you for your recent visit and we apologise for the product not meeting your expectations, we want to make sure every customer is happy so as per our private emails we have processed the full refund for you. Please do not hesitate to contact us if we can assist any further.
Getting it right
I have bought from you before and experienced compliments, often from strangers. You must be getting something right.
September 1, 2023
Amazing customer service
Amazing customer service. So supportive and honest. Thank you
August 24, 2023
I order the bella 8.5 earrings and got…
I order the bella 8.5 earrings and got one free...the earrings are gorgeous
Thank you
August 29, 2023
Such pretty jewelry
Easy to order, lovely selection of jewellery, I ordered 2 pairs of earrings with an offer, they we’re going to he a present but I loved them so much I kept them & will order more as gifts & for me .
August 28, 2023
Great products and Great customer service
When my order arrived, I loved them but one earring wouldn't close. I informed custer service, who were very helpful. I re ordered and they arrived promptly. The products are amazing, I will definitely be ordering more.
July 31, 2023
Beautiful earings and speedy delivery…
Beautiful earings and speedy delivery will definitely be buying more and telling all my friends.
August 3, 2023
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