I purchased a pair of earrings yesterday through MYJS and they had an offer for buy 1 get 1 free! I chose another pair for a good friend and both pairs arrived today!! They are beautiful, great qualit... See more
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Review summary
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The Bella clear crystal earrings are like shiny glistening diamonds and the aqua crystal earrings are as deep blue glistening ocean water. They both are absolutely beautiful, just gorgeous and a grea... See more
The earrings looked just like the picture. Great quality on both pairs of my earrings I am getting so many compliments ! I will definitely be buying from this company again Lisa Jordan
Bought the Belle earrings got one pair free excellent value and fab earrings. I usually buy Swarovski could not tell the difference. Would definitely recommend
Company details
Written by the company
Here at My Jewellery Story, we believe that quality jewellery shouldn’t be expensive, must be 100% hypoallergenic, and that everyone should have access to the perfect piece to elevate any look.
Contact info
United Kingdom
- help@myjewellerystory.uk
- myjs.com
4.5
Excellent
939 reviews
Replied to 90% of negative reviews
Typically replies within 24 hours
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I am not impressed with earings I…
I am not impressed with earings I ordered.. they are heavy and brassy .
April 17, 2026
They were great to work with
They were great to work with. They helped me pick out the perfect size earrings for my wife, and daughter. Shipping was fast. Product seems like great quality. No complaints here!
March 31, 2026
Bought several Bella earrings
Bought several Bella earrings. I get many positive comments when I wear the earrings. Love the look!
March 22, 2026
Good communication/excellent product
Good communication. Quick shipping and the earrings are magnificent!
April 5, 2026
The earrings are very pretty
The earrings are very pretty - I bought 5 pairs in different colours. Unfortunately I did have an issue with a couple of the fasteners and had to return them but the communication was very good and they resolved the issue quickly with replacements.
October 18, 2025
Wonderful business
Wonderful business! Fast shipping, tips on caring for jewelry and perfectly depicted on their website.
March 26, 2026
Gold-plated rings tarnishing
I am disappointed to say that these rings have worn off and are no longer gold. My partner and I have worn the rings for a total of 15 days and the ring has lost its gold-plated colour almost completely.
Would not recommend buying their gold-plated products.
April 5, 2026
Unprompted review
Good communication
I got what I was looking for. And the bonus if getting a 2nd pair of earrings free was great
March 18, 2026
Order MK5055193
Order MK5055193
I ordered 3 items I have only received the free studs ordered 8th March .
I have contacted you 3 times with no response can you please contact me.
Karen
March 8, 2026
Unprompted review
Reply from My Jewellery Story
Hi Karen,
We’re sorry to hear about your experience.
Unfortunately, we haven’t received your previous messages, which is why we were unable to respond earlier. However, we have now reached out to you directly via email and will be happy to assist in resolving this as quickly as possible.
Please kindly check your inbox (and spam/junk folder) and reply to our email so we can help further.
Thank you for your patience and for bringing this to our attention.
With Optimism,
Erika
MYJS Customer Care
Did not disappoint …
The items I ordered were lovely and the pricing was excellent. The shipping was a little longer but the consistency in updates was appreciated.
February 23, 2026
Product is good but too big.
February 15, 2026
Reply from My Jewellery Story
Hi Muhammad,
We’re glad to hear you’re happy with the product overall.
The Trinity Tri-Colour Bracelet is currently available in one size only, so we understand it may feel a little large depending on personal preference. We truly appreciate you sharing your feedback — it’s very helpful to us.
If you need any further assistance with the item, please feel free to reach us at help@myjs.com, and we’ll be happy to help.
Thank you,
Erika
MYJS Customer Care
I ordered with the buy one get one free…
I ordered with the buy one get one free and also placed an order that was not buy one get one free. I ordered the Celtic knot earrings on the silver clear order and the Celtic knot were not in the order.
Kim Pendry
February 23, 2026
Reply from My Jewellery Story
Hi Kim,
Thank you for leaving your feedback. After checking your order #MS6028565, it appears that the Celtic Knot earrings were not included in the order you placed—your order only included the Buy One, Get One Free Bella Earrings and a separate standard order.
We’ve also reached out to you via email and would be happy to assist further. Please feel free to contact us directly at help@myjs.com so we can help you personally and find the best solution.
With Optimism,
Erika
MYJS Customer Care
Beautiful earrings
Beautiful earrings. Delivered as promised. I even ordered 2 more pairs.
February 15, 2026
Finally received them, and they are are super cute!
I have yet to receive them. If you are asking me to rate them, then I assume I should have them by now.
I have since received them, and they are beautiful. Once they finally arrived they are great. I can’t wait to wear. They did reach out fairly quickly after my review. The only thing I would say is I wish they would have kept me more informed during the process,
March 2, 2026
Reply from My Jewellery Story
Hi Deborah,
Thank you for sharing your feedback. We completely understand your frustration and are very sorry that your order has not yet arrived. We’ve sent you an email so we can personally assist and provide the most accurate update on your shipment.
Please check your inbox (and junk folder just in case), and we’ll do everything we can to resolve this promptly.
Thank you so much for your patience, and we truly appreciate you bringing this to our attention.
— MYJS Customer Care
The earrings are gorgeous
The earrings are gorgeous! I want every single color! They are built to last and very comfortable! I will be asking for more for the next special occasion!
January 25, 2026
Earrings to replace a pair that I lost :(
I lost a pair of earring just like the ones I ordered from you just the blue on the pair I lost was much more bright blue. I am just happy to have the pair I purchased from you as I am very happy with the quality.
January 30, 2026
Jewelry is of very nice quality
Jewelry is of very nice quality. Order received in a timely manner. Will order again.
January 31, 2026
You will not be disappointed! …
I was very impressed with the quality and sparkle of the jewelry!
January 28, 2026
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