The bag came the next day after the black Friday sale, unfortunately had to return it after Christmas as it turned out to be an unwanted gift. Great customer service, refund on the next day from recei... See more
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Fast Shipping from UK to Asia, order delivered in 8 days. Backpacks received in excellent condition and as described: made from lightweight yet sturdy material with tight stitching & premium quality... See more
Company replied
Customer service promised to inform me once bag is restocked & assured me that i'm on waitlist BUT does NOTHING after that. no inform no update. Plain lazy & dishonest. If you cant keep to your promis... See more
Company replied
I couldn't find many reviews for this website and was a little anxious about ordering my bag from them, but it was definitely worth it. My order arrived in 6 days which is really good as I live in New... See more
Company details
Information provided by various external sources
This website has been re-branded to My Fox Bag. Official stockists of Fjallraven Kanken bags, Fjallraven Clothes and Accessories. 20% discount on non-EU orders. Free worldwide delivery.
Contact info
Unit A1, Millbrook Court, CW10 0GE, Middlewich, United Kingdom
- 01606738800
- info@myfoxbag.com
- mykankenbag.com
Arrived on time in excellent conditions.
September 18, 2019
Unprompted review
Reply from My Kanken Bag
Hi Marie-Christine,
It's great to hear your order was delivery promptly. Thanks for taking the time to leave us a 5* review.
Kind regards,
Becka.
My granddaughter loved her sling purse
My granddaughter loved her sling purse. It arrived timely. Never had a problem with items bought from here
September 18, 2019
Unprompted review
Reply from My Kanken Bag
Hi Mary,
We are pleased to hear your Granddaughter loves her gift and it was received a timely manner.
Thank you for leaving us a 5* review.
Kind regards,
Becka.
Looks good and plenty of space
September 17, 2019
Unprompted review
Reply from My Kanken Bag
Hi,
Thanks for leaving us a 5* review, it's great to hear how happy you are with the bag!
Best wishes,
Becka.
Authentic and reliable
Been purchasing from them since 2016 (when they were known as I Love My Kanken). Never been disappointed. Ships to Malaysia in a timely manner.
September 12, 2019
Unprompted review
Reply from My Kanken Bag
Hi Dill,
Thank you very much for your repeat custom, you are a true Kanken fan! We are pleased to hear how happy you are with the products and services we provide. Thanks for leaving us a 5* review. We shall look forward to process all future orders with us.
Best wishes,
Becka.
Excellent service
Excellent and prompt service, really appreciate it, thank you so much!!
September 11, 2019
Unprompted review
Reply from My Kanken Bag
Hi Tori,
Thanks for placing an order with us and for taking the time to leave us a 5* review. We are delighted that you're pleased with the services we offer.
Many thanks,
Becka.
I ordered this bag a month ago and did…
I ordered this bag a month ago and did not arrive yet I don’t know the problem or even the site of the bag
September 10, 2019
Unprompted review
Reply from My Kanken Bag
Hi Sara,
I am sorry to hear the bag wasn't received, I did send yourself an email yesterday to let you know the parcel is awaiting collection since the 28th of August. You can see this information displayed through the tracking information you received upon the order being dispatched.
Kind regards,
Becka.
Great bag and great service
Great bag and great service. Would order again.
September 10, 2019
Unprompted review
Reply from My Kanken Bag
Hi Andrea,
Thank you placing your order with us and taking the time to leave us a 5* review. It's great to hear how happy you are with the product and services offered. We shall look forward to processing any future orders placed with us.
Kind regards,
Becka.
Dishonest Customer Service
Customer service promised to inform me once bag is restocked & assured me that i'm on waitlist BUT does NOTHING after that. no inform no update. Plain lazy & dishonest. If you cant keep to your promise then simply dont lie to your customers
September 10, 2019
Unprompted review
Reply from My Kanken Bag
Hi Leonard,
I am sorry to hear you haven't been informed of an item being in stock as promised by our customer service.
We shall be more than happy to investigate why this may of been. We can see you have ordered the item which was out of stock and is now back out of stock.
All of our customers receive a confirmation email if you have joined the waiting list, you were on the list as confirmed through email.
We do advise to ensure you have checked all mail sections in your online account including the junk and spam for this email.
Please email info@mykankenbag.com for us to be able to assist you further to protect any personal details.
Kind regards,
Becka.
Amazing quality
Amazing quality! It's authentic and perfect, I've ordered from Brazil and it came to my home in 6 days. Lovely!
September 6, 2019
Unprompted review
Reply from My Kanken Bag
Hi Maressa,
Thanks for taking the time to leave us a 5* review, it's amazing to hear how you love the bag received. We are pleased the shipping has been as short as possible!
Kind regards,
Becka.
Great product and fast delivery.
August 6, 2019
Unprompted review
Reply from My Kanken Bag
Hi Dorothy,
Thanks for leaving us a 5* review, I am pleased to hear the order was received and your happy with the product.
Kind regards,
Becka.
Did not reply my email
Did not reply my email, bag sent back to sender just because no unit number. Waste my time and money buying this.
August 5, 2019
Unprompted review
Reply from My Kanken Bag
Thank you for leaving us a 5* review. We are happy you are pleased with our shipping and offers.
Many thanks,
Becka.
I was wary at first if the site was…
I was wary at first if the site was genuine but you can see on the official kanken site that mykankenbag is an official retailer! My bag came in like 3-4 days so was very quick and I’m in love! Will definitely return if I want another kanken as it seems to be the only genuine place I can find the mini ones in stock!
July 22, 2019
Unprompted review
Reply from My Kanken Bag
Hi,
We are pleased to hear how happy you are with our products and services we offer on My Kanken Bag. We pride ourselves in being an authorised re-seller for the Fjallraven Kanken bags and all other products. If you do need any help with future orders, please don't hesitate to ask!
Best wishes,
Becka.
Legit kanken bag retailer!
July 3, 2019
Unprompted review
Reply from My Kanken Bag
Hi Kino,
Thank you leaving us a 5* review and take the time to do this!
Kind regards,
Becka.
We love fjallraven ❤️
July 3, 2019
Unprompted review
Reply from My Kanken Bag
Hi David,
Thanks for taking the time to leave us a 5* review! We are so happy you love Fjallraven like we do!
Best wishes,
Becka.
Reply from My Kanken Bag
Hi Dejan,
Thank you for leaving us a 5* review, it's amazing to hear you are pleased with the services we offer! We are always happy to help!
Best wishes,
Becka.
Real or fake?
Are these bags real and original, or fake? I have not ordered jet, beacause i want to know if these are real fjällraven kanken bags.
July 1, 2019
Unprompted review
Reply from My Kanken Bag
Hi,
All of our items are 100% genuine. We are an authorised re-seller, listed on the Fjallraven website directly. You shall see our store listed which shall give you reassurance on all items being original.
Best wishes,
Becka.
Excellent products!
Excellent products! Shipping was quick! Very happy to have found this store, I will definitely be purchasing from here again. I love my new Kanken!
June 27, 2019
Unprompted review
Reply from My Kanken Bag
Hi,
Thank you for leaving us a 5* review. Your feedback is amazing, we love that your enjoy your new Kanken Bag! We are happy to help with any future questions you may have.
Kind regards,
Becka.
Excellent Products & Fast Shipping!!
Fast Shipping from UK to Asia, order delivered in 8 days. Backpacks received in excellent condition and as described: made from lightweight yet sturdy material with tight stitching & premium quality zippers. The Kanken Classic & 15" Laptop Backpack are both spacious enough for all my daily essentials plus a few extras. Surprisingly light & comfortable to carry, especially with the padded straps. Very pleased with this purchase!
June 8, 2019
Unprompted review
Reply from My Kanken Bag
Hi Sam,
Thank you for taking the time to leave us a 5* review. It's great to hear how happy you are with the Kanken Bag you've received, they are amazing! We pride ourselves in ensuring the service you receive is nothing but the best.
Many thanks,
Becka.
The new sling came in
The new sling came in, easy to navigate site, ordering easy and dispatched really quickly. Excited for it to arrive.
June 5, 2019
Unprompted review
Reply from My Kanken Bag
Hi Evelyn,
Thank you for leaving us a 5* review. We are happy to see you have ordered the new Kanken Sling and are happy with the overall experience with shopping on our store. We pride ourselves in ensuring customers have a great experience.
Many thanks,
Becka.
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