Ordered an item from this company,then decided it wasn’t suitable, but after contacting them they agreed to sort out a refund as soon as possible! E mails were updated regularly and staff helpful. Un... See more
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Good Day My lil brother subscribed to the website without my knowledge, upon finding out i emailed the support team and got immediate assistance. The matter was soon later handed over the senior... See more
I appreciate that this is the 3rd person that says that the money will be refunded, this is the 3rd teview that I am leaving but no sign of the money being refunded?
You guys reply quickly on email which is good but this thing of you want me to rate your company before l get my money back, l don't understand. Firstly you said 10 days but now its more than 10 days... See more
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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Alero was very helpful and kind.
THUMB UP FOR MARSHALL ESC.TEAM
THUMB UP FOR
Marshall
Escalatieteam
Effective solutions always - [Support #16]
Thank you kenny
I don’t like your service this is a scam
Good service by Marshall
The purchase was made by error and…
The purchase was made by error and Jamal was very quick to resolve this. I really appreciate it
Good service Paula
I got my information fast and was told…
I got my information fast and was told everything I asked and wanted
Helped quickly and hopefully sorted…
Helped quickly and hopefully sorted problem, won't know for 14 days but feel confident
I got Lured, scam, watch out!
Lured (in May 2024) with a "contribution to the shipping costs" of € 2, - for a kitchen surprise that never arrived. Then suddenly a monthly debit of 67.80. I requested a refund in the chat, would happen, never got it back.
End of November suddenly another debit of 67.80. and Now on December 11th another one!! I never ordered anything for it, or received anything for it and see it as a big scam!! In the meantime I filled out a dispute form for the credit card, but something like that takes weeks, and in the meantime they just write off this amount again at mykitchenvip!! Fraud!! watch out for these guys who use phishing!!
Yesterday I complained about their practices and demanded that they stop charging me. After I told them I would write a review, they quickly refunded 1 amount? I think I can kiss the rest goodbye!
Costumer services reacted very quickly…
Costumer services reacted very quickly to my demand with a very professionnal feedback and a good experience with Ann
Good effort by the team
Good effort by the team. Hope to receive my full fee reversal soon as advised. Thank you!
Issue addressed by Zoe
Issue addressed by Zoe. Thanks for escalating this matter
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