Ordered an item from this company,then decided it wasn’t suitable, but after contacting them they agreed to sort out a refund as soon as possible! E mails were updated regularly and staff helpful. Un... See more
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Good Day My lil brother subscribed to the website without my knowledge, upon finding out i emailed the support team and got immediate assistance. The matter was soon later handed over the senior... See more
I appreciate that this is the 3rd person that says that the money will be refunded, this is the 3rd teview that I am leaving but no sign of the money being refunded?
You guys reply quickly on email which is good but this thing of you want me to rate your company before l get my money back, l don't understand. Firstly you said 10 days but now its more than 10 days... See more
4.0
Great
199 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
I never joined this account
I never joined this account, only saw that I joined when money was taken from my account. No agent called to confirm and ask if I really opened the account. Even when cancelling, took long to respond. Still want to cancel the account!
June 11, 2024
Unprompted review
Reply from Mykitchenvip
Dear Sanelisiwe,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We sent you an email, please make sure to check your inbox.
And feel free to reach out to our customer support team at support@mykitchenvip.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
The service was good and great
July 10, 2024
Unprompted review
Great app ever.
July 9, 2024
Unprompted review
Reply from Mykitchenvip
Dear Nhlanhla,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We sent you an email, please make sure to check your inbox.
And feel free to reach out to our customer support team at support@mykitchenvip.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
The Service Support Team as gone to…
The Service Support Team as gone to great lengths of time and effort to resolve our problem Many thanks Peter Hawkless no 3546545
September 11, 2023
Unprompted review
Out of stock
Put in a couple of orders but unfortunately none of the Items were in stock, any Issues I had are being addressed thanks to Edith on customer service.
February 15, 2024
Unprompted review
ANNE
ANNE , I got assistance for help through out my request , it was helpful and I am satisfied about how they helped me for my cancelation
June 3, 2024
Unprompted review
Had difficulty with joining but am…
Had difficulty with joining but am pleased that the escalation team have dealt with the problem satisfactorily and I look forward to receiving my refund.
May 30, 2024
Unprompted review
A good company who treated me very…
A good company who treated me very fairly!
May 28, 2024
Unprompted review
Will try it again next time coz i dont…
Will try it again next time coz i dont know that this will auto debit the amount to my account.
May 21, 2024
Unprompted review
It really worked!
May 5, 2024
Unprompted review
Not happy it’s a scam just want my…
Not happy it’s a scam just want my refund
April 18, 2024
Unprompted review
Staff helpful
Ordered an item from this company,then decided it wasn’t suitable, but after contacting them they agreed to sort out a refund as soon as possible! E mails were updated regularly and staff helpful.
Unfortunately can’t comment on any goods
March 19, 2024
Unprompted review
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