Received part of my order today. Express delivery and well packaged. Melissa has been very responsive and helpful throughout the process. Both my husband and I are extremely happy with his brand new p... See more
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See what reviewers are saying
I've given three stars, orders came separately (3 times), was left thinking my orders were stolen. First delivery, packing slip stated two items, yet received only the one. Second delivery, same thing... See more
This is a chriscos international brana and are not based here.Crap service,state a 2 week delivery window when in actual fact its its at least 12 weeks everything. Ships from Australia So your stuffed... See more
I shopped here for years then suddenly this year they suspended my last order after I had already paid half of it and said they'll re-activate it after I give them photo ID, credit card numbe... See more
Company details
Written by the company
Online layby store with layby plans up to 12 months long on over 40k products!
Contact info
58 easey st Collingwood, 3066, melbourne, Australia
- 0800 695 292
- customerservice@mylayby.com
- mylayby.co.nz
2.7
Poor
300 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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easy to use website fast email response, great shopping experience😁
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Awesome for someone who is on a strict…
Awesome for someone who is on a strict budget. Have been with Layby New Zealand for a while now. If you keep to your payment/payments they increase your limit. Yay!!!...but in saying that I wish they would increase the weeks from 6 to maybe 10 -15 weeks. My limit went from $200 to $1200, but with the 6 week limit this would be impossible for me to be able to spend full limit
June 18, 2021
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I ordered a few items from spotlight Wellington so I returned one of the items as I ordered the wrong thing and they were very helpful & I was told that I would get a refund in a couple of days but instead of a refund they took it off my bill 🙂thanks very much after pay
June 18, 2021
Great service
June 18, 2021
Its straight forward & payments are…
Its straight forward & payments are clear and how much, be good if you were given the option that you could do extra top up payments for payments when you have extra money and want to put little extra payments towards your bill would be helpful
June 18, 2021
It's been great
It's been great, but I've noticed the weekly payments are going out fortnightly. Just got a bit confusing. It's a gift for my youngest daughter.
June 18, 2021
I dont use the site that often,but…
I dont use the site that often,but products are not to bad when wanting to order through my laybuy/they also use trusted brands I guess/the down fall is you have to wait till the end of the year before getting your item by then a new & better product would've arrived out.
June 18, 2021
Great Service
Great Service, easy repayments. Good for those on a budget. Pay off over a Year.
June 18, 2021
such a cool way to buy gifts on a budget
June 17, 2021
My opinion is nothing but good!
June 17, 2021
love layby
Great idea love layby use it all the time i think more businesses should use it
June 17, 2021
It a great service.👍
June 17, 2021
Unprompted review
Reply from My Layby New Zealand
Hi Sharl, thank you for taking the time to send in your feedback. Your comment is very positive so I am hoping the 1 star review is a mistake. If there is anything we can do to improve your shopping experience please let us know.
It's hassle free
It's hassle free, it comes in handy when you really need it. It a great service.👍
June 17, 2021
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