Received part of my order today. Express delivery and well packaged. Melissa has been very responsive and helpful throughout the process. Both my husband and I are extremely happy with his brand new p... See more
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See what reviewers are saying
I've given three stars, orders came separately (3 times), was left thinking my orders were stolen. First delivery, packing slip stated two items, yet received only the one. Second delivery, same thing... See more
This is a chriscos international brana and are not based here.Crap service,state a 2 week delivery window when in actual fact its its at least 12 weeks everything. Ships from Australia So your stuffed... See more
I shopped here for years then suddenly this year they suspended my last order after I had already paid half of it and said they'll re-activate it after I give them photo ID, credit card numbe... See more
Company details
Written by the company
Online layby store with layby plans up to 12 months long on over 40k products!
Contact info
58 easey st Collingwood, 3066, melbourne, Australia
- 0800 695 292
- customerservice@mylayby.com
- mylayby.co.nz
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Thanks so much!
Very poor afterpay and humm way better
Very poor afterpay and humm way better definently wouldnt recommend
A simple straight forward way to…
A simple straight forward way to purchase goods, fast and efficient delivery
Incredible company
Reliable and good service
Amazingly easy to use and stress free
Very affordable love it thank you
I absolutely love my laybuy
I absolutely love my laybuy , never have to wait to long for deliveries, great service and will recommend your service to anyone
Love your service makes it so much…
Love your service makes it so much easier with limited funds for birthdays and Christmas around the corner. Definitely have a lifetime customer. Thanks again
This is great app and love it but…
This is great app and love it but dangerous at the same time. I'll be back in future.
Joined My Layby
Joined My Layby. Purchased goods. Paid in full before due dates. Then get told I don't have an account as don't meet criteria. Wow, maybe I shouldn't have been such a good payer
I absolutely love Laybuy NZ
I absolutely love Laybuy NZ. It enables me to get the things I need and want in an affordable way. Payments are affordable a d it is accepted by most stores. Don’t know how I shopped without it! Highly recommend
Great easy and affordable with weekly…
Great easy and affordable with weekly payments that you can meet i really enjoy using My Layby
Very helpful
Garbage
This is a chriscos international brana and are not based here.Crap service,state a 2 week delivery window when in actual fact its its at least 12 weeks everything. Ships from Australia So your stuffed if its something for an ocassion like xmas or a birthday. Customer care are almost always rude and are also based in Australia
Very easy purchase
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