Received part of my order today. Express delivery and well packaged. Melissa has been very responsive and helpful throughout the process. Both my husband and I are extremely happy with his brand new p... See more
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See what reviewers are saying
I've given three stars, orders came separately (3 times), was left thinking my orders were stolen. First delivery, packing slip stated two items, yet received only the one. Second delivery, same thing... See more
This is a chriscos international brana and are not based here.Crap service,state a 2 week delivery window when in actual fact its its at least 12 weeks everything. Ships from Australia So your stuffed... See more
I shopped here for years then suddenly this year they suspended my last order after I had already paid half of it and said they'll re-activate it after I give them photo ID, credit card numbe... See more
Company details
Written by the company
Online layby store with layby plans up to 12 months long on over 40k products!
Contact info
58 easey st Collingwood, 3066, melbourne, Australia
- 0800 695 292
- customerservice@mylayby.com
- mylayby.co.nz
2.7
Poor
300 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Never a problem always hassle free
June 17, 2021
Simple fast and easy sign up and easy…
Simple fast and easy sign up and easy to use, lots of store varieties , love that I can shop online and in-store as well!!
June 17, 2021
Love my layby best thing that ever got…
Love my layby best thing that ever got brought out makes it really helpful for people that dont have much money to still be able to get something
June 17, 2021
My default card was not used as it…
My default card was not used as it should have to pay a bill.
June 17, 2021
Love using layby comes in handy
June 17, 2021
Had no issues.
June 17, 2021
Great fast efficient service
June 17, 2021
I have an account but can't use it…
I have an account but can't use it waste of time and effort
June 17, 2021
Love layby
Love layby.
It makes my life a million times easier. Super easy to use. Easy to pay off things faster if you want to. Love that there are no fees or interest (unless you pay late of course)
June 17, 2021
Doesn't give people the chance up sign…
Doesn't give people the chance up sign up because of bad credit. Even though the money comes directly out of the bank account.
June 17, 2021
Reply from My Layby New Zealand
Hi Reyna, thank you for taking the time to leave your review. I do however think you may have confused us with other company. MyLayby is a traditionally layby retailer so we do not decline customers. Those with a low credit score are very welcome to shop with us since items are not delivered until after the payment plan is completed so credit scores are not a hindrance for us. Please let us know if we can assist you further.
After paying off MyLaybuy I was…
After paying off MyLaybuy I was declined after applying again. I never missed a payment and had used these services several times. Everything is sorted and Okay thanks to Afterpay and Humm
June 17, 2021
Very convenient way to pay for big buys…
Very convenient way to pay for big buys as it can be split over 6 weekly payments. I do big food shopping's and save the materialistic, furnishings things to be purchased through My Laybuy.
Very happy 😁
June 17, 2021
It was excellent
June 17, 2021
You guys rock
June 17, 2021
Its awesome because it gives low income…
Its awesome because it gives low income families the opportunity to purchase essential items they want and need and with affordable weekly payments stretched out makes it the best services available in NZ
June 17, 2021
Easy and stress free to use
June 17, 2021
Love using my laybuy
Love using my laybuy. Am able to buy things I otherwise couldn't. Especially handy for birthday presents etc. I use it regularly and love it
June 17, 2021
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