My Leisure Home Reviews 

51
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Please, avoid this company. After the delivery of our static, we waited seven weeks to get a known faulty cooker replaced and converted to LPG. The boiler had a faulty part, the hot water pipe to the... See more

Rated 5 out of 5 stars

Don’t hesitate for a moment to contact My Leisure Home. Let this friendly, helpful Team find you your Holiday Home. Their service is 5 Star, nothing is too much trouble for Steve, Shane, Jessica, T... See more

Company replied

Rated 5 out of 5 stars

Fantastic service made us feel like family top class never had this service from other sites .everything was put into place before we took ownership so it was easy for the handover .toni dressed the... See more

Company replied

Rated 5 out of 5 stars

We had been thinking of buying a static for sometime now, one for our own personal use ,last year we went to a rural site just what we wanted peace and tranquility, got in touch with Shane and put... See more

Company details

  1. RV Dealer

Written by the company

OUR MISSION IS TO PROVIDE OUR CUSTOMERS WITH THE HIGHEST STANDARD OF SERVICE RIGHT FROM THE INITIAL ENQUIRY DURING THE PURCHASING STAGE AND FAR BEYOND AND AFTER THE SALE. OUR CUSTOMERS BECOME OUR FAMILY! WE MAKE SURE WERE SUPPLYING HIGH QUALITY HOLIDAY HOMES ON EQUAILY BEAUTIFUL PARKS. ALL WHILST MAKING SURE YOUR GETTING THE MOST VALUE FOR MONEY.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

51 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(51)

6 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Buying a static

I have completed business with this company and the communication is excellent they are supportive throughout the whole process from selling to siting the static, statics are great quality clean throughout , customer service outstanding. Thank you Craig

September 1, 2023
Unprompted review
My Leisure Home logo

Reply from My Leisure Home

Thank you so much for your kind review. We are so glad to have helped you on your journey :)

Rated 5 out of 5 stars

Recently bought a Willerby Sheraton on…

Recently bought a Willerby Sheraton on the Rod and Line Country Park. Shane rushed the whole sale through in less than a week. Absolutely fantastic team to work with, they couldn’t do enough for us .We couldn’t be more pleased with the whole experience

August 25, 2023
Unprompted review
My Leisure Home logo

Reply from My Leisure Home

Thank you so much for your kind review. We are so glad to have helped you on your journey :)

Rated 5 out of 5 stars

They know their product and what people…

They know their product and what people are looking for and the service they require. They were very caring and interested in your needs and your budget so they can show and inform you of the lodges they have available. You feel they are very much a family caring business and that comes over when conducting business with them. Top marks for a very happy experience and a big thankyou. From Margaret

August 3, 2023
Unprompted review
Rated 5 out of 5 stars

Top team

We have just purchased our 1st lodge and can honestly say it was made so much easier by My Leisure. No pushy sales, just honest and helpful advice. A great variety of vans at affordable prices which suit anyone's pocket. We were taken to differant sites until we settled on the one we liked. There was a few niggles with the lodge which you expect due to it being in transit and brand new, but this was dealt with promptly and efficiently by the My Leisure team. 4 months on and the after care is still there Shane always pops in if he is on site and Toni messages to make sure everything is still OK. We would definitely recommend the My Leisure team to anyone who is thinking of buying a static, holiday home or lodge.

February 24, 2023
Unprompted review
Rated 5 out of 5 stars

We cannot believe it!

We cannot believe it!! We have now been the proud owners of a beautiful holiday home for over a month, it is just about a mile out from Skegness. Big, big thanks to the team at My Leisure!! Seriously, we would highly recommend this company! From the initial viewing of videos, on YouTube, (which give a really good insight to the different homes available), through viewing in real time, and right through to the purchase procedure, all ran so smoothly, with the only stress being …. Deciding on which one and which site was best for us!
The most comforting thing is, it hasn’t ended! Even after our purchase, we feel ‘looked after’.
We wouldn’t hesitate to recommend all at My Leisure, all so friendly , helpful and knowledgeable, and importantly listen to your wants and dreams, and try to help you to achieve them!
We are so, so happy! Thanks everyone!!

July 28, 2023
Unprompted review
My Leisure Home logo

Reply from My Leisure Home

Thank you so much for your kind review. We are so glad to have helped you on your journey :)

Rated 5 out of 5 stars

Great company

Went to My Leisure Home after watching the you tube videos they do which I was very impressed with, although I didn't find anything to suit this time round and didn't buy anything I would most definitely go back because of the professional and sincere advice they gave which shows me that they know their business..
Highly recommended..

July 4, 2023
Unprompted review
My Leisure Home logo

Reply from My Leisure Home

Thank you for your kind review, here in future should you need us :)

Rated 5 out of 5 stars

Top class company

Fantastic service made us feel like family top class never had this service from other sites .everything was put into place before we took ownership so it was easy for the handover .toni dressed the caravan with congrats and presented with a welcome gift to make us feel special the guys answered all our questions there a great team to deal with

July 2, 2023
Unprompted review
My Leisure Home logo

Reply from My Leisure Home

Thank you very much for your lovely review, it was our pleasure to find you the perfect holiday home :)

Rated 5 out of 5 stars

Remote purchase made very easy.

Due to difficult circumstances we purchased our van remotely. Staff at My Leisure Home went out of their way to ensure everything went smoothly and we had as much information as needed. Their communication was excellent, they gave fair and accurate information concerning the van's internal and external condition. They also made helpful suggestions in relation to transportation services and ensured the van was clean and safe. We are very grateful for their friendly, honest customer service and would highly recommend them.

May 24, 2023
Unprompted review
My Leisure Home logo

Reply from My Leisure Home

Thank you for your review, it is greatly appreciated :)

Rated 5 out of 5 stars

Top Service from My Leisure Home…

I have recently purchased a Lodge from the team at 'My Leisure Home' and would recommend them to anyone who is interested in doing the same. The service received from Shane was exceptional and he went above and beyond in helping me secure additional services to add to my purchase, every time I had a question about something, Shane knew someone that could help. Unlike other organisations that I had consulted with (there were a few), Shane did not put pressure on to us to buy any particular model and we felt his advice was genuine and in our best interests - we were really impressed by how he left us to view the homes on our own and was available to answer all questions after. Once we chose and paid for our new Lodge, the after care from Toni has been amazing, her professionalism shines through and like Shane, was a pleasure to deal with
Top marks and thank you to all

June 11, 2023
Unprompted review
My Leisure Home logo

Reply from My Leisure Home

Thank you very much Lee, we hope you create many amazing memories in your new lodge! :)

Rated 4 out of 5 stars

First holiday home

Showing us around through the purchase process was very good. Follow up we’ve found difficult but I’m thinking we should have made more contact regarding issues but we were even unsure whom we should contact about what and still are to some degree.

October 15, 2022
Unprompted review
My Leisure Home logo

Reply from My Leisure Home

Hello, thank you for your review. We appreciate any feedback and are sad to hear your unsure who to contact. If there is anything you would like to discuss, please feel free to contact Toni in the office at admin@myleisurehome.co.uk

Rated 5 out of 5 stars

My wife and myself have just moved into…

My wife and myself have just moved into our new holiday home that we purchased from My Leisure Home. They could not have made the process any easier for us, always keeping us up to date of what's happening. As we are totally new to this we have asked many questions with many phone calls and My Leisure Homes Shane and Toni have helped us in every way. Today we are doing our 2nd weekend here at Barkham Manor and couldn't be happier. Many thanks

June 10, 2023
Unprompted review
My Leisure Home logo

Reply from My Leisure Home

Thank you very much for your review! It was our pleasure :)

Rated 5 out of 5 stars

We purchased our new holiday lodge with…

We purchased our new holiday lodge with the help of Shane and the team at My Leisure Home in March this year. The whole experience went smoothly and we would have no hesitation in recommending them to anyone who is thinking of buying a holiday home. You won't regret it.

March 13, 2023
Unprompted review
My Leisure Home logo

Reply from My Leisure Home

Thank you very much for your review! It was our pleasure :)

Rated 5 out of 5 stars

My wife and I recently purchased a…

My wife and I recently purchased a caravan at Barkham Manor Wainfleet through My Leisure Homes Ltd..
The My Leisure Homes team of Steve, Shane and Toni made the experience totally pleasurable and effortless for us. Stuart Knifton

May 6, 2023
Unprompted review
My Leisure Home logo

Reply from My Leisure Home

Thank you for your review Stuart, it was our pleasure :)

Rated 5 out of 5 stars

Me and my wife have just purchased our…

Me and my wife have just purchased our first Holiday home on the Sunny Mede site in Skegness, dealing with Shane through the process. He showed us the different caravans, he took us to different site locations so we could choose what was best for us. He sorted the insurance and has helped with all the little snagging issues along the way, overall he has been excellent and we are so happy we chose My Leisure Homes to deal with. A great and stress free experience. Keith and Wendy.

April 1, 2023
Unprompted review
My Leisure Home logo

Reply from My Leisure Home

Thank you Keith & Wendy for your review, it is greatly appreciated

Rated 5 out of 5 stars

Faulkers Lake

From our first visit to purchasing our holiday home My Leisure homes have been fantastic. We have dealt with Shane and he guided us perfectly through the whole process of holiday ownership. He couldn’t do enough for us. There was no high pressure sales. He organised all the decking for us, which is stunning. I cannot recommend My Leisure enough and it was a joy to deal with Shane. Many thanks to the whole team
Robert and Diane

September 17, 2022
Unprompted review
My Leisure Home logo

Reply from My Leisure Home

Thank you Robert and Diane for your review, it is greatly appreciated

Rated 5 out of 5 stars

Our Holiday Home

Steve's fantastic videos started our journey to our lovely lodge that Shane sold us in July 2022. From start to finish these guys are the real deal. Professional to a T but friendly with it making you feel part of a family not just another customer. We can't thank them enough for all the help especially Shane for all the help he gave us at the start of our new journey. As it was a second hand lodge Shane had all the carpets replaced & the three piece Professionaly cleaned. I would recommend these guys 100% Thank you guys for making our Holiday home a dream home. Thanks again Edwina & Laurence.

August 1, 2022
Unprompted review
My Leisure Home logo

Reply from My Leisure Home

Thank you for your review Edwina & Lawrence, it was our pleasure

Rated 5 out of 5 stars

Professional team

Excellent service from Shane , Steve and the team , made buying a static caravan stress free , very friendly helpful and professional, nothing was to much trouble
Would definitely use again , would highly recommend

September 5, 2022
Unprompted review
My Leisure Home logo

Reply from My Leisure Home

Thank you for your review, it is very much appreciated.

Rated 5 out of 5 stars

A big thank you

We just wanted to say a big thank you to Shane at My Leisure, for getting us the caravan we wanted on the park that we wanted. Absolutely stunning caravan and the team who did the cleaning did an amazing job. We can't wait to move in. Thanks alot guys Michelle and Darren

September 2, 2022
Unprompted review
My Leisure Home logo

Reply from My Leisure Home

Thank you for your review, it is very much appreciated

Rated 5 out of 5 stars

The team are great

We had been thinking of a holiday home for a while and had done all the usual internet videos but then we met Steve Shane Toni and the team at my leisure home.they gave us a full run down of owning a holiday home and they had the knowledge of the parks and sites around the Skegness area. We did find a home which was to our spec. They kept us informed on every step and the after sales service was 100% so to sum up give these guys a ring before you do anything they are great. We hope to have many years in are home but if we need further help we will be in touch with the team. John angie

June 27, 2022
My Leisure Home logo

Reply from My Leisure Home

Thank you for your review, it is very much appreciated

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look