My Leisure Home Reviews 

51
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Please, avoid this company. After the delivery of our static, we waited seven weeks to get a known faulty cooker replaced and converted to LPG. The boiler had a faulty part, the hot water pipe to the... See more

Rated 5 out of 5 stars

Don’t hesitate for a moment to contact My Leisure Home. Let this friendly, helpful Team find you your Holiday Home. Their service is 5 Star, nothing is too much trouble for Steve, Shane, Jessica, T... See more

Company replied

Rated 5 out of 5 stars

Fantastic service made us feel like family top class never had this service from other sites .everything was put into place before we took ownership so it was easy for the handover .toni dressed the... See more

Company replied

Rated 5 out of 5 stars

We had been thinking of buying a static for sometime now, one for our own personal use ,last year we went to a rural site just what we wanted peace and tranquility, got in touch with Shane and put... See more

Company details

  1. RV Dealer

Written by the company

OUR MISSION IS TO PROVIDE OUR CUSTOMERS WITH THE HIGHEST STANDARD OF SERVICE RIGHT FROM THE INITIAL ENQUIRY DURING THE PURCHASING STAGE AND FAR BEYOND AND AFTER THE SALE. OUR CUSTOMERS BECOME OUR FAMILY! WE MAKE SURE WERE SUPPLYING HIGH QUALITY HOLIDAY HOMES ON EQUAILY BEAUTIFUL PARKS. ALL WHILST MAKING SURE YOUR GETTING THE MOST VALUE FOR MONEY.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

51 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(51)

6 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant service my leisure home

Well where to start, met shane on site catchwater meadow, i instantly fell in love with the site and the caravan was gorgeous best one I'd seen for the price. I didn't have the full 30k until my house was sold asked if i could leave 2k deposit until the sale. Took me to their office dealt with the delightful Toni, 2k was fine as long as i paid site fees and didn't move until full amount is paid. Toni done the paperwork all good easy transaction. It took 9 weeks from there to actually paying the remainder, no hard push off office as a matter of fact Toni was so supportive and helpful messaged me not for hard talk about when money coming in,but just very friendly very put you at ease type of messages and when i phoned she was well Beautiful about things. Finally monies paid had handover bless Toni got cake coffee tea balloons etc in the van as a welcome gift. Been here now 2 weeks and aftersales service is brilliant Toni messaging to see everything ok, saw shane on site first words were everything OK need anything super nice people 👍
ALL I CAN SAY IS MY LEISURE HOME AND THEIR STAFF DESERVE A MASSIVE 11/10 THANK YOU TONI, SHANE AND STEVE 👍👍👍👍👍👍

June 16, 2022
My Leisure Home logo

Reply from My Leisure Home

Thank you for your review, it is very much appreciated

Rated 5 out of 5 stars

A big thank you to Toni and the team…

A big thank you to Toni and the team for how quickly you resolved the few issues that we had at the beginning.

The only thing that was disappointing was how long we had to wait before we received the keys, however it was well worth the wait because we both love our new caravan.

Once again thank you all for such a beautiful holiday home and all the support you have given us.

Dawn & Peter x

June 6, 2022
My Leisure Home logo

Reply from My Leisure Home

Thank you for your review, it is very much appreciated

Rated 5 out of 5 stars

We purchased a caravan from my leisure…

We purchased a caravan from my leisure home, The overall experiance was superb, They where very helpfull, No pushy salemen.
For us it only took 2 weeks to have everything up and running with all the test. They also emailed and rung us to keep us upto date with everything that was happening.
And most importantly for us when we did have a slight issue after taking ownership of the van, They where there on the phone and sorted the issue the very next day with no problems.
So overall i would rate our experiance as 5 stars so much so i have already recomended that my little sister goes to my leisure home to look at buying a caravan.

June 2, 2022
Unprompted review
My Leisure Home logo

Reply from My Leisure Home

Thank you for your review, it is very much appreciated

Rated 5 out of 5 stars

MLH were excellent

MLH were excellent, the hand over was very special. We were made to feel welcomed, and still help us with any questions we have. MLH are like our family and I would recommend them to anyone . Absolutely fantastic .

May 19, 2022
My Leisure Home logo

Reply from My Leisure Home

Thank you very much, it is greatly appreciated

Rated 5 out of 5 stars

Buying our first holiday home was made…

Buying our first holiday home was made very easy and straightforward with My Leisure Home. It was easy to keep in touch and arrange the best way to proceed with the handover, items for the home etc.

All the team were very helpful and dealt with any handover items promptly and professionally. A special mention to Toni who has been exceptional in helping us with initial teething problems, working round our timescales and requirements. Form our experience, we would have no problem recommending My Leisure Home and using them again.

May 9, 2022
My Leisure Home logo

Reply from My Leisure Home

Thank you very much, it is greatly appreciated

Rated 5 out of 5 stars

MLH review

We needed to find somewhere to live at very short notice and Steve came through for us. MLH literally had 4 days to fulfil our request and they did. They found us somewhere, it was a great relief to us. They’ve been in contact with us on a regular basis to make sure we settled in. Highly recommend MLH for anyone wanting a caravan or lodge. 5*

May 5, 2022
My Leisure Home logo

Reply from My Leisure Home

Thank you very much, it is greatly appreciated

Rated 5 out of 5 stars

after seeing sales hype on you tube […

after seeing sales hype on you tube [ thinking they cant be that good ] i made an appointment to meet steve i told him what i wanted and within 1 hour i was the proud owner of a holiday home i couldnt believe it and it didnt end there on my first visit to my new home i couldnt believe my eyes what a surprise i wont spoil the surprise for anyone by telling them what i found all i will say steve/ toni and the team were absolutly first class 5 star

May 4, 2022
Unprompted review
My Leisure Home logo

Reply from My Leisure Home

Thank you very much, it is greatly appreciated

Rated 5 out of 5 stars

Your location

Your location

Fiona Massey

42 points

REVIEWS

PHOTOS

Here are the reviews that you've posted publicly. You'll need the Google Maps app to edit or delete your reviews.

Learn more

2 reviews

My Leisure Home

Old Wainfleet Rd, Skegness PE25 3RR

Its the second time we have purchased holiday homes from the fantastic team at My Leisure Home. They cannot do enough to assist and their customer service is second to none. Cannot give Steve, Shane and Toni enough praise, they truly do go above and beyond and we cannot thank them enough for everything. Cannot get a better team than the lovely guys and girls st MLH x
If considering buying a holiday home, make the team at MLH your first and only call

April 28, 2022
Unprompted review
My Leisure Home logo

Reply from My Leisure Home

Thank you very much, it is greatly appreciated

Rated 5 out of 5 stars

Professional and friendly

We were so impressed with the smooth and professional presentations of My Leisure Home on their YouTube channel that we ended up buying our first holiday home.

Shane, Steve and Toni were very professional and knowledgeable and there was absolutely no pressure to buy. In fact it was a very pleasant experience meeting such friendly people.

Since purchasing our first holiday home, everyone has gone out of their way to ensure everything has met with our requirements, going the extra mile on every count to ensure we have everything just right. Toni has regularly kept us up to date with progress, jobs undertaken and completed, which has been very reassuring.

We would highly recommend My Leisure Home to anyone considering buying a holiday home. Shane, Steve and Toni are warm, friendly, very professional and go the extra mile to ensure you have a great buying experience and everything you need in your new holiday home.

April 1, 2022
Unprompted review
My Leisure Home logo

Reply from My Leisure Home

Thank you so much for your kind words, we are very happy to have been able to help you both find your perfect holiday home and park :)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look