Mylookbookclub Reviews 

731
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I signed up after a Facebook ad that promised to give something for answering a survey. After that, I was signed up to this store that automatically buys credits for you so you get discounts from thei... See more

Rated 4 out of 5 stars

My quest for the perfect concealer ended when I discovered My Look Book's Facefinity Multi Protector. This little gem doesn’t just cover imperfections; it transforms your skin, giving it a radiant glo... See more

Company replied

Rated 3 out of 5 stars

From cleansing my face with their skincare essentials to adding the perfect touch with their makeup range, they play a vital role in my daily routine. It's more than just products; it's a ritual of se... See more

Company replied

Rated 4 out of 5 stars

After months of canceling a "membership" I did not request, Mybookclub finally emailed me to refund the deductions they had taken. Nice to know there are still honest companies out there. Thank you.


Contact info

3.9

Great

TrustScore 4 out of 5

731 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(731)

108 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

SCAM!!!!

Few months ago they took money off my bank account. I’ve managed to get the money back because I was gonna report them to police and bank as well. Today they emailed me that I can get another refund worth of £40 if I submitted a good review with 4/5 stars….. This company is a joke and honestly can’t believe how shady this company truly is. Avoid at all cost!!!!!!

September 4, 2024
Unprompted review
Mylookbookclub logo

Reply from Mylookbookclub

Dear customer,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We could not locate your account.

Please make sure to provide us with your information to be able to find your account and solve your issue.

And feel free to reach out to our customer support team at support@mylookbookclub.com for further assistance.

Your trust and satisfaction are our top priorities.

Best regards,
Ayla

Rated 5 out of 5 stars

Happy

Very happy to use this

September 1, 2024
Unprompted review
Mylookbookclub logo

Reply from Mylookbookclub

Dear Santosh,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We sent you an email, please make sure to check your inbox.

And feel free to reach out to our customer support team at support@mylookbookclub.com for further assistance.
Your trust and satisfaction are our top priorities.

Best regards,
Ayla

Rated 5 out of 5 stars

Great service

Great service. All issues are being resolved. Thank you for the assistance, Claire and to your whole team.

August 29, 2024
Unprompted review
Rated 1 out of 5 stars

SCAM

And so the scam continues....a full refund was promised and nothing has happened. THIS STILL A SCAM!!!!!

August 26, 2024
Unprompted review
Mylookbookclub logo

Reply from Mylookbookclub

Dear Christie,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We sent you an email, please make sure to check your inbox.

And feel free to reach out to our customer support team at support@mylookbookclub.com for further assistance.
Your trust and satisfaction are our top priorities.

Best regards,
Ayla

Rated 1 out of 5 stars

They charged my card without any…

They charged my card without any authorisation every 2 weeks. Had no transaction with them. Total fraud

August 3, 2024
Unprompted review
Mylookbookclub logo

Reply from Mylookbookclub

Dear Manos,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We could not locate you account.

Please make sure to provide us with your information to be able to find your account and solve your issue.

And feel free to reach out to our customer support team at support@mylookbookclub.com for further assistance.

Your trust and satisfaction are our top priorities.

Best regards,
Ayla

Rated 1 out of 5 stars

I have had money deducted from my…

I have had money deducted from my account twice this month for something I didn't buy or order.

July 27, 2024
Unprompted review
Mylookbookclub logo

Reply from Mylookbookclub

Dear Beverley,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We sent you an email, please make sure to check your inbox.

And feel free to reach out to our customer support team at support@mylookbookclub.com for further assistance.
Your trust and satisfaction are our top priorities.

Best regards,
Ayla

Rated 1 out of 5 stars

Scam and bargain website.runaway

this is a scam site. We think we are buying an object and in reality we are not. They then tell you that you have taken out a subscription and that they will charge you €47 every month. I immediately asked to unsubscribe. They forced me to post a positive review on Trust pilot before agreeing to unsubscribe. They told me that the unsubscription would take effect in 14 days, and that I would have a compulsory withdrawal of €50
They are scammers. Run away

July 26, 2024
Unprompted review
Rated 3 out of 5 stars

My overall impression


The website has a clean and modern design, making it visually appealing. However, I noticed that it's not very informative, and the content is quite limited.

- The website has a clear call-to-action (CTA) to encourage visitors to join the club.
- The use of high-quality images showcases the fashion aspect of the club.
- The simple navigation menu makes it easy to explore the site.

- Lack of detailed information about the club, its benefits, and what members

Suggestions:

- Add more detailed information about the club's benefits, membership, and what members can expect.
- Include testimonials or reviews from existing members to build credibility.
- Consider adding a blog or news section to share fashion tips, trends, or industry insights.
- Make social media links and contact information easily

July 13, 2024
Unprompted review
Rated 1 out of 5 stars

Scammed

I am utterly disappointed with this company. Earlier this week I clicked on something on Facebook. It was what I thought for a mystery box from Shein for 3 pounds. At the end of the process I discovered I had been enrolled for a gold membership with this company.
I immediately went to the site cancelled this and started a chat. I was informed the membership was cancelled but I would not be receiving a refund. I have emailed supposed manager and surprise surprise no response.
It is truly disgraceful the way people are conned into thinking it’s something else there getting when sneakily getting money taken out of their bank account. £36.39 in my case .
I am seeking legal advice on this and taking the matter further. I don’t have a lot of money and not going to be scammed out of it.

July 9, 2024
Unprompted review
Mylookbookclub logo

Reply from Mylookbookclub

Dear Carol,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We sent you an email, please make sure to check your inbox.

And feel free to reach out to our customer support team at support@mylookbookclub.com for further assistance.
Your trust and satisfaction are our top priorities.

Best regards,
Ayla

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look