Mylookbookclub Reviews 

731
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I signed up after a Facebook ad that promised to give something for answering a survey. After that, I was signed up to this store that automatically buys credits for you so you get discounts from thei... See more

Rated 4 out of 5 stars

My quest for the perfect concealer ended when I discovered My Look Book's Facefinity Multi Protector. This little gem doesn’t just cover imperfections; it transforms your skin, giving it a radiant glo... See more

Company replied

Rated 3 out of 5 stars

From cleansing my face with their skincare essentials to adding the perfect touch with their makeup range, they play a vital role in my daily routine. It's more than just products; it's a ritual of se... See more

Company replied

Rated 4 out of 5 stars

After months of canceling a "membership" I did not request, Mybookclub finally emailed me to refund the deductions they had taken. Nice to know there are still honest companies out there. Thank you.


Contact info

3.9

Great

TrustScore 4 out of 5

731 reviews

5-star
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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.9

All reviews

(731)

108 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

No order received

Update: Mybookclub are saying they will refund my membership fee, I will update further when this occurs.

No order received, then I discover I'm signed up for a hefty monthly fee. Sent a message to support requesting cancellation. Will comment again regarding any response.

June 27, 2024
Unprompted review
Mylookbookclub logo

Reply from Mylookbookclub

Dear Steve,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We sent you an email, please make sure to check your inbox.

And feel free to reach out to our customer support team at support@mylookbookclub.com for further assistance.
Your trust and satisfaction are our top priorities.

Best regards,
Ayla

Rated 4 out of 5 stars

You took my money without my permission

You took my money that I needed without my permission 💔..please pay the remaining amount

June 26, 2024
Unprompted review
Mylookbookclub logo

Reply from Mylookbookclub

Dear Nondumiso,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We sent you an email, please make sure to check your inbox.

And feel free to reach out to our customer support team at support@mylookbookclub.com for further assistance.
Your trust and satisfaction are our top priorities.

Best regards,
Ayla

Rated 1 out of 5 stars

Never experienced

Never experienced

February 22, 2024
Unprompted review
Mylookbookclub logo

Reply from Mylookbookclub

Dear Aqeel,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We could not locate your account.

Please make sure to provide us with your information to be able to find your account and solve your issue.

And feel free to reach out to our customer support team at support@mylookbookclub.com for further assistance.
Your trust and satisfaction are our top priorities.

Best regards,
Ayla

Rated 5 out of 5 stars

Easy refund

Forgot to cancel but they said they will refund me in full.

June 24, 2024
Unprompted review
Mylookbookclub logo

Reply from Mylookbookclub

Dear Kel ,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We sent you an email please make sure to check your inbox.

And feel free to reach out to our customer support team at support@mylookbookclub.com for further assistance.
Your trust and satisfaction are our top priorities.

Best regards,
Ayla

Rated 1 out of 5 stars

Scam business who took my card details…

Scam business who took my card details and now I’m signed up to these people. Don’t even know who they are. Scam scam scam

June 21, 2024
Unprompted review
Mylookbookclub logo

Reply from Mylookbookclub

Dear Micky,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We could not locate your account.

Please make sure to provide us with your information to be able to find your account and solve your issue.

And feel free to reach out to our customer support team at support@mylookbookclub.com for further assistance.
Your trust and satisfaction are our top priorities.

Best regards,
Ayla

Rated 5 out of 5 stars

Issue resolved

I subscribed without knowing and paid a subscription fee, mylookbookclub.com resolved the issue and refunded me, they are truly generous.

June 21, 2023
Unprompted review
Rated 4 out of 5 stars

My recent experience with…

My recent experience with mylookbookclub was rather smooth, I was assisted by Ray a very patient and understanding person, the communication was swift and all my issues were resolved within 48 hours.

June 7, 2024
Unprompted review
Rated 1 out of 5 stars

I just recieved a email from bank and i…

I just recieved a email from bank and i dont even know your site . This site is a scam.

January 27, 2024
Unprompted review
Mylookbookclub logo

Reply from Mylookbookclub

Dear Charlie,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We could not locate your account.

Please make sure to provide us with your information to be able to find your account and solve your issue.

And feel free to reach out to our customer support team at support@mylookbookclub.com for further assistance.
Your trust and satisfaction are our top priorities.

Best regards,
Ayla

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