I ordered their product but never received it. But after speaking with their customer service, they honored my request for an immediate refund and they cancelled my subscription. The only reason I g... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
My product arrived in a timely manner and my one on one consultation was easy to understand and educational. Arianne was pleasant and tactful. I was disappointed when I found out treatment would take... See more
Company replied
So far so good. I purchased six pens and I am just finishing the first one. I am very consistent with morning and night applications and I believe I see improvement. I am glad I purchased plenty of pe... See more
Company replied
I'm treating my toes 2 to 3 times every day. The applicator is easy and effective as it allows me to reach under the nail. I'm also using anti-fungal spray in my shoes and socks. I'm about 30 days... See more
Company replied
Company details
Written by the company
At Lunavia, we are dedicated to providing high-quality solutions for skincare with your comfort and care in mind. Our mission is to combine trusted ingredients with innovative application methods to support skin hygiene and help you feel confident every step of the way.
Contact info
1111B S Governors Ave # 80212, 19904, Dover, United States
- 1-302-335-7108
- support@mylunavia.com
- mylunavia.com
4.4
Excellent
401 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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It's just the second week on protocol…
It's just the second week on protocol and I think I'm seeing a bit of pink at nail bed. I'm hopeful that it continues.
May 14, 2026
Unprompted review
Reply from Lunavia
Hi Edithann,
Thank you for sharing your progress! Seeing that bit of pink at the nail bed after just two weeks is a fantastic sign—it means healthy new growth is already starting to push through.
We are just as hopeful as you are and confident that your consistency will keep that momentum going. You're off to a great start!
Please feel free to reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
I have had toenail fungus 25+ years and…
I have had toenail fungus 25+ years and I ordered 3 pens and started seeing improvement in a matter of a week and using it consistently I am seeing improvement I see my nail color changing at the base and new growth but slow which is understandable seeing that o have had it for 25+ years I am really happy with the progression it is taking I just ordered 6 more pens consistent application is a must I am so happy to see this is the only product that has ever worked for me!
May 1, 2026
Unprompted review
Reply from Lunavia
Hi Cynthia,
We are absolutely beaming after reading your story! Dealing with toenail fungus for over 25 years is an incredibly long journey, and we are so honored that Lunavia is finally the solution that’s working for you. Seeing that healthy color returning at the base in just a week is such a massive win!
You’re exactly right—consistency is the secret to tackling long-term issues, and your dedication is clearly paying off. We’re thrilled to have you stocked up with your next 6 pens to keep that beautiful new growth coming.
Please feel free to reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you continue to have a smooth experience with us!
Best regards,
Nicky
Lunavia Customer Care Team
Dylan was very helpful and listened to…
Dylan was very helpful and listened to my concerns. So far the product seems to be working. I canceled my subscription only because I have 3 pens left. I'd like to give it more time to show even more improvement. I like to be in control of my purchases and not have them sent automatically. The best part of this company is this serum is made with natural ingredients and this was the main reason I decided to give them a try. Thanks again to Dylan for her help and support.
May 26, 2026
Unprompted review
Reply from Lunavia
Hi Gigi,
Thank you so much for the kind words! We’re thrilled to hear that Dylan provided the support you needed—we’ll be sure to pass that praise along. We completely respect your choice to stay in control of your purchases; having a stockpile of 3 pens is the perfect way to keep that progress going on your own terms!
We love that our natural ingredients resonated with you, and we’re so glad you're already seeing improvement. Please feel free to reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you continue to have a smooth experience with us!
Best regards,
Nicky
Lunavia Customer Care Team
I'm treating my toes 2 to 3 times per day
I'm treating my toes 2 to 3 times every day. The applicator is easy and effective as it allows me to reach under the nail. I'm also using anti-fungal spray in my shoes and socks. I'm about 30 days in, but it's too early to see real progress. Probably because my nails grow slow.
May 26, 2026
Unprompted review
Reply from Lunavia
Hi there,
It sounds like you have the perfect routine down! Treating 2–3 times a day and using the antifungal spray for your shoes and socks is exactly the right protocol for success. You're spot on—nails do grow slowly, and 30 days is just the beginning of that healthy new growth.
Keep up that amazing consistency; it’s the key to seeing the results you're looking for. Please feel free to reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us!
Best regards,
Nicky
Lunavia Customer Care Team
Works as stated no bs
I bought for my mom. And she tried many other brands...but lunavia did the job.
March 26, 2026
Unprompted review
Reply from Lunavia
Hi Don,
Thank you for sharing this! It’s such a relief when you finally find something that actually works, especially after seeing your mom try so many other brands without success. We’re honored that Lunavia was the one to finally get the job done for her!
Please feel free to reach out to us directly at wecare@mylunavia.com if you or your mom have any other concerns. We’re here to help and ensure you both continue to have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
The pens are easy to use and apply
The pens are easy to use and apply, already starting to see the results :) thank you again, customer service is all good, very helpful and friendly
May 26, 2026
Unprompted review
Reply from Lunavia
Hi Mark,
Thank you so much for the kind words! We’re thrilled to hear that the pens are fitting easily into your routine and, even better, that you’re already seeing those results start to peek through. There’s nothing we love more than hearing that our team made your experience a positive one.
Please feel free to reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you continue to have a smooth experience with us!
Best regards,
Nicky
Lunavia Customer Care Team
Lunavia really works!
I've tried so many things to get rid of my big toe fungus that has spread to both big toes. I love pedicures! And I haven't been able to have one in a really long time. Nothing else has worked so I was skeptical about this product. But I can tell such a difference in just a few weeks and getting ready to place another order! Lunavia really works!! so excited for a summer pedicure!
Thank you, thank you, thank you!
May 25, 2026
Unprompted review
Reply from Lunavia
Hi Adrienne,
We are absolutely doing a happy dance for you! We know exactly how frustrating it is to miss out on those relaxing pedicures because of stubborn fungus, so hearing that you’re seeing a real difference in just a few weeks is the best news ever. That summer pedicure is officially calling your name!
Thank you for trusting us even when you were skeptical—we’re so glad we could prove that Lunavia really works. Please feel free to reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
Good
The product was, good, I had to cancel using it for personal reasons. The company is very professional.
May 25, 2026
Unprompted review
Reply from Lunavia
Hi Kraig,
Thank you for the wonderful feedback! We truly appreciate you mentioning our professionalism, even if you had to step away from using the product for personal reasons. Life happens, and we completely understand. It was a pleasure serving you while we could!
Please feel free to reach out to us directly at wecare@mylunavia.com if you ever decide to return or if you have any other concerns. We’re here to help and ensure you always have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
I found a product that actually works!
I have tried soooo many toe nail fungus cures that didn't work! I am so delighted to have found Lunavia. I am now on my 50th day and can definitely see progress on eliminating my fungus. In fact I recommended your product to my son-in-law and he just put in his order for your product.
May 25, 2026
Unprompted review
Reply from Lunavia
Hi Ben,
We are so delighted to hear about your success! It’s incredibly rewarding to know that after trying so many other things, you’ve finally found a solution that works for you. Seeing that clear progress on day 50 is a huge win, and we’re honored that you’ve already recommended us to your son-in-law!
Please feel free to reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you both have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
Customer service was thorough.
Yoly was kind enough to take care of all my concerns, double checking what I had managed to accomplish on my own. I was very content with her help. I will order again in the future.
May 25, 2026
Unprompted review
Reply from Lunavia
Hi there,
Thank you so much for your kind words! We’re thrilled to hear that Yoly was able to provide the care and attention you deserved. We love hearing that she double-checked everything to ensure you were fully supported—that’s exactly how we aim to treat our community.
We look forward to serving you again in the future! Please feel free to reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you always have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
Easy to work with
Easy to work with, waiting for results one of six pens so far!!
May 20, 2026
Unprompted review
Reply from Lunavia
Hi Gary,
Thank you for the 4-star shout-out! We’re so glad to hear the process has been easy for you so far. Finishing your first pen is a great milestone—since nail growth takes time, that steady consistency through the next five pens is where the real transformation happens!
Please feel free to reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
A company of integrity!
Product wasn’t working for me and after reaching out to resolve the issue it wasn’t resolved initially. Then a customer service representative contacted me to resolve the issue and took care of my problem. Definitely a company of integrity! Wouldn’t hesitate to do business with their company.
February 19, 2026
Unprompted review
Reply from Lunavia
Hi Kevin,
I am truly sorry for the frustration and the experience you’ve had. This is certainly not the level of service we aim to provide, and I want to make this right for you immediately.
After looking into your account, it appears your latest order is still in transit, which is why you haven't received it yet. To resolve this, I have processed a full refund and confirmed that your subscription is now cancelled. To save you any further hassle, please feel free to keep or discard the final shipment once it arrives—there is no need to return it.
I will be reaching out via email shortly to ensure everything is handled. If you need anything else in the meantime, please contact us at wecare@mylunavia.com or call 1-217-290-9938.
Best regards,
Nicky
Lunavia Customer Care Team
Been using it for 3 months and I can…
Been using it for 3 months and I can finally wear my sandals without shame! And customer service was awesome, I spoke to Alejandra, and she was great help, very informative, and kind. Thank you!
May 19, 2026
Unprompted review
Reply from Lunavia
Hi Erik,
There is nothing quite like that feeling of finally being able to wear your sandals without a second thought—we are so incredibly happy for you! Thank you for the 3-month update and for the kind shout-out to Alejandra. She’ll be thrilled to hear that her help and information made such a positive impact on your journey.
Please feel free to reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you continue to have a smooth experience with us!
Best regards,
Nicky
Lunavia Customer Care Team
Saw results
The medication has helped with the one toenail that was not only infected with fungus but also damaged from being severely jammed years ago. While the nail is thick it is no longer yellowed and flaky. Much improvement. I also like the foot cream as my feet are much softer.
May 25, 2026
Unprompted review
Reply from Lunavia
Hi Jessie,
It is so wonderful to hear how much improvement you’ve seen! Dealing with a nail that was both damaged and infected is no small feat, and we’re thrilled to hear it’s finally losing that yellow, flaky texture. We're also glad you’re loving the foot cream—there’s nothing like that smooth, soft feeling!
Please feel free to reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you continue to have a smooth experience with us!
Best regards,
Nicky
Lunavia Customer Care Team
James listened to my concerns and took…
James listened to my concerns and took action to resolve it.he was very patient and helpful.
May 25, 2026
Unprompted review
Reply from Lunavia
Hi there,
Thank you so much for the shout-out to James! We’re thrilled to hear he was able to listen to your concerns and get things resolved with the patience you deserve. We truly care about making sure you feel heard and supported every step of the way.
Please feel free to reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us!
Best regards,
Nicky
Lunavia Customer Care Team
I can't say much for the product
I can't say much for the product. It was not effective. However, the customer service to process my refund was amazing! My rep was knowledgeable and very gracious. 0 for the product, 10 for customer service!
May 25, 2026
Unprompted review
Reply from Lunavia
Hi Michaela,
I’m so sorry the product didn’t hit the mark for you, but I’m genuinely happy our team could make the refund process easy and gracious. We strive to be as transparent and helpful as possible, even when things don't work out as hoped.
Please feel free to reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you always have a smooth experience with us!
Best regards,
Nicky
Lunavia Customer Care Team
I have been trying to use them daily…
I have been trying to use them daily since I received them I have seen some improvement
April 6, 2026
Unprompted review
Reply from Lunavia
Hi Lenny,
Thank you for sharing your experience! It’s great to hear that your dedication to using the pens daily is already paying off with some visible improvement. That daily consistency is exactly what leads to long-term success, so keep up the great work!
Please feel free to reach out to us directly at wecare@mylunavia.com if you have any questions or other concerns. We’re here to help and ensure you have a smooth experience as you continue your journey!
Best regards,
Nicky
Lunavia Customer Care Team
Been treating for over 2 year with…
Been treating for over 2 year with prescription topical medication. Using Lunavia for about 3 weeks and have made a huge improvement.
May 25, 2026
Unprompted review
Reply from Lunavia
Hi Cindy,
Wow, hearing that you’ve seen a huge improvement in just 3 weeks after struggling for 2 years is absolutely amazing! We know how frustrating it is when prescriptions don't deliver, so seeing our formula make such a difference for you is exactly why we do what we do.
Please feel free to reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience as you continue this journey!
Best regards,
Nicky
Lunavia Customer Care Team
My nails are getting better
My nails are getting better! I was not expecting more pens and charges however after the initial batch. I am concerned about how to cancel the subscription when the time arrives.
May 24, 2026
Unprompted review
Reply from Lunavia
Hi Terri,
It’s so wonderful to hear that your nails are already getting better! I completely understand the surprise regarding the follow-up shipment; we want your healing journey to be as stress-free as possible.
To put your mind at ease, if you decide to cancel your subscription in the future, please don't hesitate to reach out to us at wecare@mylunavia.com or call our line at 1-217-290-9938. We’ll handle everything for you to save you the hassle and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
Tried other products but this actually…
Tried other products but this actually works! Be patient and diligent about dosage. Noticed progress after 2 weeks and GONE in about 3-4 months.
May 1, 2026
Unprompted review
Reply from Lunavia
Hi Anne,
It is so wonderful to hear that you’ve finally found success with us after trying other products! Your advice to be patient and diligent is spot on—consistency is truly the secret to seeing those results. We are thrilled that you were clear in just 3-4 months!
Please feel free to reach out to us directly at wecare@mylunavia.com if you ever have any other concerns. We’re here to help and ensure you continue to have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
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