Lunavia Reviews 396

Reply from Lunavia

2 days ago

Hi Angela,

Thank you so much for reaching out and sharing your amazing 5-star review! We completely understand how surprising it can feel to see the color changing and notice the top part of the nail getting loose and coming off. It can be a little startling at first, but we want to validate that this is actually a fantastic sign that the formula is doing exactly what it's supposed to do!

We want to reassure you that you are on the perfect track. When the damaged, infected nail tissue starts to detach and loosen, it means the formula is successfully clearing out the old fungus and making room for healthy, clear new growth to push forward from the root.

Please feel free to reply there or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Reply from Lunavia

2 days ago

Hi Daniel,

Thank you so much for reaching out and sharing such an incredible 5-star review! We completely understand how rare and refreshing it feels to connect with a customer service team that actually treats you like a human being rather than just a ticket number. Your kind words mean the world to us, and we deeply appreciate you recognizing our efforts.

We pride ourselves on being a transparent, empathetic, and human-centered team. We want to assure you that whenever you need us, we will always show up with that same level of care, fairness, and prompt support to ensure you are fully taken care of.

Please feel free to reply there or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Reply from Lunavia

2 days ago

Hi Rob,

Thank you so much for this incredible 5-star review! We completely understand how exhausting, frustrating, and financially draining it is to spend 30 years battling stubborn toenail issues and wasting time on every single product on the market just to be let down. Carrying that burden for three decades is no small thing, and we deeply validate that amazing sense of relief and victory you are feeling right now.

We pride ourselves on being a transparent, human-centered team, so hearing that just over a month of consistent use has already rewarded you with beautiful, clear new nail growth is exactly why we do what we do! I want to completely reassure you that this fantastic progress is the real deal. Those clear roots are proof that your dedication is paying off and the formula is working exactly as it should. Keep that momentum going, and we are right here with you until your nails are 100% restored!

Please feel free to reply right here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re always here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Reply from Lunavia

2 days ago

Hi Russell,

Thank you so much for the fantastic 5-star review! We completely understand how incredibly frustrating and discouraging it can be to watch that stubborn dark yellow color start creeping back the moment you run out of your routine. It is completely normal to feel a bit anxious when that happens, but we deeply validate the excitement you felt when you saw your nails turning normal again!

We pride ourselves on being a transparent, human-centered team, so hearing how much you love the product means everything to us. Fungus is incredibly resilient and loves to make a comeback if the treatment is paused before the nail has completely grown out. I want to completely reassure you that this slight setback is just a temporary hiccup—your nails already proved they respond beautifully to the formula. Once you get more and restore that daily consistency, you'll be right back on the path to clear growth.

Please feel free to reply right here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re always here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Reply from Lunavia

2 days ago

Hi Paola,

Thank you so much for the fantastic 5-star review! We completely understand that diving into a comprehensive treatment plan can feel overwhelming, especially when you are used to customer support experiences that feel rushed, transactional, or like you are just another number in a queue.

We pride ourselves on being a transparent, human-centered team, so hearing that she took her time to share lots of product details and guide you through the whole plan without any rush means the world to us. I want to completely reassure you that providing this level of patient, thorough care is exactly who we are. You deserve to understand every step of your healing journey, and we will always be right here to make sure you feel fully confident moving forward.

Please feel free to reply right here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re always here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Reply from Lunavia

2 days ago

Hi Jennifer,

Thank you so much for the beautiful 5-star review! We completely understand how incredibly stressful it can be to deal with stubborn nail issues, especially when you have a major life milestone coming up. Wedding planning is hectic enough without having to worry about hiding your feet, and we deeply validate that excitement and longing to feel completely confident on your special day.

We pride ourselves on being a transparent, human-centered team, so hearing that the pens are easy to use, smell pleasant, and—most importantly—that you are already seeing your nails thin out at the new growth areas absolutely makes our day! That thinning is a massive victory, as it means the formula is successfully clearing away the old, damaged tissue to make room for healthy growth. I want to completely reassure you that by staying consistent with your daily application, you are giving your feet the absolute best care possible. We are firmly in your corner and sending you so much positive energy for those pretty, wedding-ready feet!

Please feel free to reply right here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re always here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Reply from Lunavia

2 days ago

Hi Mike,

Thank you so much for the fantastic 5-star review! We completely understand that jumping into a new daily care routine requires real commitment, and it can sometimes feel hard to see the day-to-day progress when you are looking at your feet every single day.

We absolutely love that you are taking progress photos! Tracking your journey from May 9th to June 7th is a brilliant way to visually witness the hard work your body is doing behind the scenes. Because toenails grow quite slowly, your disciplined approach and dedication to following the instructions are exactly what will get you across the finish line. I want to completely reassure you that staying the course and continuing with the protocol is the ultimate way to lock in that healthy, clear growth. We can't wait to see how your future photos turn out!

Please feel free to reply right here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re always here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Reply from Lunavia

2 days ago

Hi Linda,

Thank you so much for the fantastic 5-star review! We completely understand how exhausting it can be to reach out for customer support these days, especially when you are used to dealing with cold, automated responses or representatives who rush you off the phone without truly listening.

We pride ourselves on being a transparent, human-centered team, so hearing that James was very nice, listened carefully to your concerns, and successfully helped you solve your problem means the absolute world to us. I want to completely reassure you that having your back with this level of genuine, compassionate care is exactly who we are. I will make sure your wonderful compliments are passed along directly to James—knowing he is "number one" in your book is going to absolutely make his day!

Please feel free to reply right here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re always here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Reply from Lunavia

2 days ago

Hi Scott,

Thank you so much for the fantastic 5-star review! We completely understand how incredibly frustrating and overwhelming it can be to fight a stubborn issue like this, especially if you have ever been left in the dark by other treatments that don't explain why it's so difficult to beat or how easily it can return.

We pride ourselves on being a transparent, human-centered team, so it means everything to us that you appreciated our thorough instructions. Tackling the root cause and understanding why the healing process takes time is half the battle, but your mention of spraying your bedsheets and shoes is absolutely spot on! Fungus loves to hide in fabrics and footwear, causing endless reinfection if ignored. I want to completely reassure you that combining our formula with this level of full-environmental protection is the ultimate strategy for success. Your dedication to the complete protocol is exactly what will get you across the finish line.

Please feel free to reply right here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re always here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Reply from Lunavia

2 days ago

Hi Walter,

Thank you so much for the fantastic 5-star review! We completely understand how incredibly frustrating and exhausting it is to deal with stubborn nail fungus, especially if you have ever tried other treatments that turned out to be messy, complicated, or completely ineffective. We fully validate that amazing sense of relief when you finally find a solution that delivers on its promises.

We pride ourselves on being a transparent, human-centered team, so hearing that you can already see the fungus gone from your nails and that you find the pen very simple and easy to apply absolutely makes our day! We intentionally designed our pen to be hassle-free because we know that the easier a routine is, the easier it is to stay consistent. I want to completely reassure you that this simplicity, combined with your dedication, is exactly why you are seeing such phenomenal results.

Please feel free to reply right here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re always here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Reply from Lunavia

2 days ago

Hi Kevin,

Thank you so much for the fantastic 5-star review! We completely understand that starting a new care routine requires a big investment of your time, and it can sometimes feel a bit uncertain while you wait to see how things unfold over the long haul.

We pride ourselves on being a transparent, human-centered team, so hearing that the pen is already working well for you is awesome news. You are completely right about needing a little more time—because toenails grow notoriously slow, patience truly is a huge part of the process. I want to completely reassure you that these positive early signs mean the formula is successfully targeting the root of the problem. As long as you stay consistent with your daily application, that healthy momentum will only continue to build as the weeks roll on.

Please feel free to reply right here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re always here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Reply from Lunavia

2 days ago

Hi Tracy,

Thank you so much for the beautiful 5-star review! We completely understand how emotionally draining and exhausting it is to deal with stubborn nail issues, and how easy it is to lose hope after hiding your feet or wondering if anything will ever actually change. That heavy feeling of frustration is completely valid, which makes your breakthrough so special.

We pride ourselves on being a transparent, human-centered team, so hearing that our pen is not only easy to use, but that your toenails are already starting to look better and—most importantly—that you are finally feeling like there is hope after all, absolutely brings a tear to our eyes. I want to completely reassure you that this progress isn't a fluke; it is the real deal, and it is a direct result of your dedication. You are firmly on the path to healing, and we are right here cheering you on!

Please feel free to reply right here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re always here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Reply from Lunavia

2 days ago

Hi Tony,

Thank you so much for the fantastic 5-star review! We completely understand that starting a treatment journey for your toes can bring up a lot of questions and uncertainty, and it can feel incredibly overwhelming if you don't have the right guide in your corner to help you navigate it all.

We pride ourselves on being a transparent, human-centered team, so hearing that Francine was highly professional, informative, and deeply supportive means the absolute world to us. It is wonderful to know that she had all the answers you needed to feel confident moving forward. I want to completely reassure you that with Francine's guidance and your dedication, you are in the best possible hands for this journey. I will make sure your heartfelt compliments are passed along directly to her—she is going to be completely thrilled to keep working with you!

Please feel free to reply right here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re always here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Reply from Lunavia

2 days ago

Hi Dawn,

Thank you so much for the fantastic 5-star review! We completely understand that starting a new treatment requires a leap of faith, and it can feel a little uncertain while you wait to see if your dedication will actually pay off.

We pride ourselves on being a transparent, human-centered team, so reading those two simple words—"It’s working"—brings a massive smile to all of our faces! It is the ultimate validation that your consistency is paying off. I want to completely reassure you that seeing these early shifts means the formula is successfully targeting the root of the issue. As you keep up with your daily routine, that healthy momentum will only continue to build.

Please feel free to reply right here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re always here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Reply from Lunavia

2 days ago

Hi Victor,

Thank you so much for the fantastic 5-star review! We completely understand that diving into a new care routine can come with a lot of questions, and it can feel incredibly overwhelming if things aren't explained clearly right from the start.

We pride ourselves on being a transparent, human-centered team, so hearing that Charm gave you really good information and explained everything perfectly means the world to us. I want to completely reassure you that providing clear, reliable guidance and making sure you feel fully supported is exactly what we are here for. I will make sure your wonderful compliments are passed along directly to Charm—she is going to be absolutely thrilled to know she did such a great job for you!

Please feel free to reply right here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re always here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Reply from Lunavia

2 days ago

Hi Daymea,

Thank you so much for the fantastic 5-star review! We completely understand how exhausting, draining, and costly it is to waste your hard-earned money and time on countless products that promise the world but give you absolutely zero results. It is incredibly easy to lose hope after being let down so many times, and we fully validate that wave of relief when you finally see real progress.

We pride ourselves on being a transparent, human-centered team, so hearing that our pen is finally giving you the breakthrough results you've been waiting for means everything to us! I want to completely reassure you that those initial results are a definitive sign that the formula has targeted the root of the problem. As long as you stay consistent with your daily application, that positive momentum will keep building toward full, healthy growth.

Please feel free to reply right here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re always here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Reply from Lunavia

2 days ago

Hi there,

Thank you so much for this incredible 5-star review! We completely understand how exhausting, frustrating, and draining it is to carry the burden of toenail fungus and athlete’s foot for over 40 years, constantly having to mask the issue rather than finding a true solution. At 69 years old, deciding you've finally had enough and stepping fully into your healing journey takes real dedication, and we deeply validate that amazing feeling of seeing your skin finally clear up and the damaged nail tissue safely lift away.

We pride ourselves on being a transparent, human-centered team, and we genuinely appreciate your honest feedback. You are 100% right—consistency across our team is incredibly important, and we will absolutely make sure our counselors are fully aligned with Doctor B's invaluable Thursday live-talk advice, because that 10% vinegar soak truly is a game-changer for skin healing! We also hear you loud and clear on the foot spray bottles, and we are actively working with our manufacturing team to ensure the spray mechanisms function flawlessly every single time.

I want to completely reassure you that we are in your corner for the long haul. Your mindset of following the process and staying consistent is exactly what will get you to that total and complete healing you deserve.

Please feel free to reply right here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re always here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Reply from Lunavia

2 days ago

Hi Donald,

Thank you so much for the fantastic 5-star review! We completely understand that seeking help for personal health issues can sometimes feel overwhelming, and trying to balance those needs with a tight budget can add a lot of extra stress.

We pride ourselves on being a transparent, human-centered team, so hearing that Joyce was incredibly patient, listened closely to your issues, and went completely above and beyond to make your treatment affordable means the absolute world to us. I want to completely reassure you that this level of compassionate, personalized care is exactly who we are. I will make sure your wonderful compliments are passed along directly to Joyce—she is going to be thrilled to know she made such a positive impact, and she will absolutely be ready to assist you whenever you need her in the future!

Please feel free to reply right here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re always here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Reply from Lunavia

2 days ago

Hi George,

Thank you so much for the fantastic 5-star review! We completely understand that starting any new wellness routine can feel like a chore, especially if it involves messy creams, complicated steps, or a lot of wasted time out of your busy day.

We pride ourselves on being a transparent, human-centered team, so hearing that you appreciate the ease of application means a lot to us. We intentionally designed our pen to be quick, clean, and completely hassle-free so that staying consistent doesn't feel like a burden. I want to completely reassure you that this effortless design is exactly what will help you stick with it daily, paving the way for the best possible results.

Please feel free to reply right here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re always here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Reply from Lunavia

2 days ago

Hi Jennifer,

Thank you so much for the fantastic 5-star review! We completely understand how exhausting it can be to reach out for customer support these days, especially when you are used to dealing with cold, automated responses or long wait times just to get a simple answer.

We pride ourselves on being a transparent, human-centered team, so hearing that James was very polite, responsive, and genuinely helpful means the absolute world to us. I want to completely reassure you that having your back with this level of fast, reliable, and friendly support is exactly what we strive for every single day. I will make sure your wonderful compliments are passed along directly to James—he is going to be completely thrilled!

Please feel free to reply right here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re always here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team