mymirror.com.au Reviews 116

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Easy, takes a lot of stress out of finding a new psychologist or even a psychologist. Good if you have a mental health plan an I believe the fees without are very competitive with other services. I... See more

Rated 5 out of 5 stars

Really easy to sign up, get GP referrals for MHP, and match with a psychologist. You take a quiz, they give you a shortlist of recommended clinical and general psychologists, and you choose from them... See more

Rated 1 out of 5 stars

4 months, 8 sessions, 2 grand later. I asked for an assessment when I began. After 2 unqualified ppl, my mirror recommended a 3rd person to do my assessment. This person is also not qualified. 8 se... See more

Company replied

Rated 5 out of 5 stars

I have had 3 sessions with Jules and I'm really happy with her ability to listen, and appropriately reflect back the questions that really challenge my thinking around my issues. The telehealth apt... See more

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4.4

Excellent

TrustScore 4.5 out of 5

116 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Great service and wide range of Psychologists

Mymirror is such a great service. You have such a great variety of Psychologists to choose from. The convenience of being able to book after work hours is great. My Psychologist is a great match for me. Highly recommend using this service.

June 14, 2024
Unprompted review
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Reply from mymirror.com.au

Thank you so much for your review! We are so happy to hear that you have found our platform easy to navigate and convenient. All the best in your mental health journey with My Mirror!

Rated 5 out of 5 stars

My counsellor Janice was very non…

My counsellor Janice was very non judgemental in her response to my anxiety issues and she helped me a lot in dealing with my negative thoughts and emotions that kept me in low spirits.i need to forgive myself more for being my true self to others to stop people pleasing too much.whatever my thoughts are they are my own as well as my feelings and reactions to others.if they dont like how I respond to them it is on them not me.

June 11, 2024
Unprompted review
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Reply from mymirror.com.au

Thank you very much for your review! It is wonderful to hear you have found a great match with your psychologist. We hope you continue to have a great experience with My Mirror!

Rated 5 out of 5 stars

My Mirror is an amazing service

My Mirror is an amazing service. Leaving house is very difficult so having a service I can access from home is wonderful. Everyone I dealt with has been lovely and compassionate.

June 5, 2024
Unprompted review
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Reply from mymirror.com.au

Thank you very much for your review. We are so happy to hear you have had such a positive experience with My Mirror. Our My Mirror team are here to support you along your Mental Health Journey!

Rated 5 out of 5 stars

Finding people who really help

Helping to find the ideal person and helping to make it easy.

June 5, 2024
Unprompted review
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Reply from mymirror.com.au

Thank you so much your review! We are so happy to hear you have found a great match for you! All the best in your mental health journey with My Mirror

Rated 5 out of 5 stars

Ease of access and engagement

Very easy to use the dashboard and excellent to read the bio's of each Psychologist to determine best fit. Very happy with service and support.

June 5, 2024
Unprompted review
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Reply from mymirror.com.au

Thank you for taking the time to leave a review! We are so happy to hear you have had such a positive experience and that the platform is easy to navigate!

Rated 5 out of 5 stars

Love the patience

Love the patience, understanding and good advice received - is really helping me to own the changes I need to make

May 30, 2024
Unprompted review
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Reply from mymirror.com.au

Thank you for your review! We hope you continue to have a great experience with My Mirror!

Rated 5 out of 5 stars

Client led sessions

Client led sessions, where we discuss what I want to work on. My psychologist made my feelings and emotions feel valid and is helping me to understand the root of my issues so I can better understand my responses to certain situations.

June 2, 2024
Unprompted review
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Reply from mymirror.com.au

Thanks so much for your review. We are so happy to hear you have found a great match for you! All the best in your mental health journey with My Mirror

Rated 5 out of 5 stars

I am having a very positive experience…

I am having a very positive experience using My Mirror.
Booking is easy and my psychologist is great.

May 27, 2024
Unprompted review
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Reply from mymirror.com.au

Thank you for your review! We are so happy to hear you have found a great match for you and that the platform is easy to navigate! We hope you continue to have a great experience with My Mirror!

Rated 5 out of 5 stars

Very professional and seem to actually…

Very professional and seem to actually care

May 25, 2024
Unprompted review
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Reply from mymirror.com.au

Thank you for your review! We are so glad to hear you have had such a positive experience with My Mirror! We wish you all the best on your mental health journey!

Rated 5 out of 5 stars

Great practice

Great practice, flexible appointment options, with professional with excellent psychologists.

May 23, 2024
Unprompted review
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Reply from mymirror.com.au

Thank you for your review! We are so glad to hear you have had such a positive experience with My Mirror. All the best in your mental health journey with My Mirror!

Rated 5 out of 5 stars

It has taken me a long time to seek…

It has taken me a long time to seek help , I have taken that step and after my third session I am extremely happy with the ease of using My Mirror and with the psychologist I chose- looking forward to a better future

May 15, 2024
Unprompted review
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Reply from mymirror.com.au

Thank you so much for your review. We are so happy to hear you have found a great match for you and that the platform is easy to navigate! We hope you continue to have a great experience with My Mirror.

Rated 5 out of 5 stars

Great service with great psychologists

My Mirror is great for several reasons:
It matched me with my psychologist, Jeni, who is great!
I find it very convenient to have an appointment in the comfort of my own home, and the platform through which My Mirror is hosted is easy and professional to use.

I highly recommend My Mirror and Jeni (depending on your reasons for seeking psychological services, of course, which My Mirror can help you with).

May 4, 2024
Unprompted review
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Reply from mymirror.com.au

Thank you so much for your wonderful review! We are so happy to hear you have found a great match for you and that the platform is easy to navigate! We are always here to support you! All the best in your mental health journey with My Mirror

Rated 5 out of 5 stars

Michael is great psychologist

Michael is great psychologist. He is calm, a good listener and guides the sessions with your needs in mind.

May 4, 2024
Unprompted review
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Reply from mymirror.com.au

Thank you for your review! We hope you continue to have a great experience with My Mirror!

Rated 5 out of 5 stars

An excellent quick and efficient…

My Mirror is an excellent quick and efficient service with no hassles at all, I was promptly connected to an excellent psychologists that was able to assist and meet my needs that provided amazing services. I was able to be bulk billed were other services didn’t seem to be interested and were extremely difficult to be able see a clinician’s that bulk billed, I'm extremely grateful for this service and cannot fault in any manner.

May 4, 2024
Unprompted review
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Reply from mymirror.com.au

Thank you for your review! We are so happy to hear you have found a great match for you and that the platform is easy to navigate! All the best in your mental health journey with My Mirror

Rated 5 out of 5 stars

It provides a service that I need

It provides a service that I need. It doesn’t help me with my problems. That’s life.
Companies create these to boast their services.
Doesn’t help fix my problem.
But my therapist is very understanding.
So thank you.

April 27, 2024
Unprompted review
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Reply from mymirror.com.au

Thank you for your review. We are very happy to hear that you have found a great match with your psychologist!

Rated 5 out of 5 stars

Amazing Experience!

My experience with my psychologist has been great! She goes above and beyond what I expected including messaging me between sessions to remind me to book in or if a cancellation occurs, she lets me know why. The treatment itself has been better than what I have experienced with psychologists I have tried in person that are in my area. The care provided here is amazing! I highly recommend giving it a try if you're able to, I have found the care more helpful than anything else.

April 23, 2024
Unprompted review
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Reply from mymirror.com.au

Thank you for your review! Its excellent to hear you have found such a great match with your psychologist, and have found this such a positive experience!

Rated 5 out of 5 stars

Truly incredible service!!

My Mirror has been such an incredible tool for my mental health and have provided supportive steps along every part of my journey. From directing where I can easily access a mental health plan, offering financial support to ensure I could access the sessions, to ensuring I found a good fit with my therapist, offering me an extra session to ensure the best fit for my journey when I initially didn’t click with my therapist, my mirror truly goes above and beyond!

April 5, 2024
Unprompted review
Rated 5 out of 5 stars

Extremely helpful.

My Mirror has provided me the opportunity to choose my own clinical psychologist. My experience, so far, has been wonderful. Jules is supportive, encouraging, non-judgemental, caring and understanding. As adults, we tend to keep things bottled up, buried deep down and held on to, tightly. The opportunity to let some things out and to talk through issues, is incredibly relieving and freeing.

March 13, 2024
Unprompted review
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Reply from mymirror.com.au

Thank you for your lovely review! We are so happy to hear you have had such a positive experience with My Mirror and your psychologist!

Rated 5 out of 5 stars

Mark is incredible

Mark is incredible. I haven't had many successful experiences with Psychologists, but he is amazing. He makes me feel heard, and also very calming.

100/10

March 7, 2024
Unprompted review
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Reply from mymirror.com.au

Thank you for your review! We are so glad you have had such a great positive experience with your psychologist! We are always here to support you!

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