Sandra was very helpful with booking 1-1 with pensions. I explained i was having issues with setting password and i emailed team for support. Sandra sent email i can reset my password which i tried. I... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Nirin was very polite, patient and supportive. Nirin went over information for me even though it was recorded. Nirin provided me with the information beyond that which was provided and that I was no... See more
Company replied
Katie on the chat was really helpful. She explained everything to me, it was, after her explanation, painfully obvious, but I was grateful of her help and she didn't make me feel silly for asking!
Company replied
Nirin the advisor on the call made me feel at ease. Explained the process of accessing a Shared AVC in great detail. I was reluctant to take the first step in learning more after receiving daily em... See more
Company replied
Company details
Written by the company
Over 985,000 public sector employees keep more of what they earn with My Money Matters. Offering flexible salary advances, savings automated on payday, and bigger and better retirement pots.
Contact info
First Floor, 5 Fleet Place, EC4M 7RD, London, United Kingdom
- 01252 959 779
- support@my-money-matters.co.uk
- mymoneymatters.com
4.9
Excellent
319 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Knowledgable staff and a quick solution…
Knowledgable staff and a quick solution to my query
June 4, 2026
Reply from my money matters.
Thank you so much for this review! The team will be delighted to hear your feedback!
Fantastic pension webinar with Greg March
Fantastic webinar with Greg March on pension superpowers and AVC. Very informative and easy to follow.
June 4, 2026
Unprompted review
Reply from my money matters.
We truly appreciate you spending the time to leave this 5-star review! We know that the team loves to hear about how they have been able to help you!
Pension superpower webinar
Really useful session talking about the pension superpowers. Greg March was excellent at explaining the things that should be done to increase pension pots now. Will definitely be taking his advice.
June 4, 2026
Unprompted review
Reply from my money matters.
Your 5-star rating brightened our day! We’re so glad you’re satisfied with our service and hope to welcome you back soon.
Content of the webinar was spot on
Content of the webinar was clear, concise and tailored to LGPS which is what I needed. Greg March very knowledgeable shared in an engaging manner
June 4, 2026
Unprompted review
Reply from my money matters.
Thanks a ton for your kind words and great rating! It means the world to us that you took the time to share your experience.
Reply from my money matters.
Thank you so much for your 5-star review! We’re thrilled to hear that you had a great experience with us. Your feedback means a lot to our team.
My Money Matters Webinar
Just attended a webinar. Greg explained everything really well and made the pension information clear. Really informative and so helpful. Brilliant thanks Greg.
June 4, 2026
Unprompted review
Reply from my money matters.
Thank you so much for this review! The team will be delighted to hear your feedback!
Pension superpowers
Greg has a great presentation style, the information is easily understandable. The company provides brilliant information in relation to pensions. The idea of pension superpowers is great.
June 4, 2026
Unprompted review
Reply from my money matters.
We truly appreciate you spending the time to leave this 5-star review! We know that the team loves to hear about how they have been able to help you!
Martin Lewis’ pension superpowers
Great webinar, addressing the main questions I had going in.
June 4, 2026
Unprompted review
Reply from my money matters.
Your 5-star rating brightened our day! We’re so glad you’re satisfied with our service and hope to welcome you back soon.
Excellent session about pensions
Excellent session about pensions. As someone who is very nervous about managing my money the advice was excellent and explained in terms I understood.
June 4, 2026
Unprompted review
Reply from my money matters.
Thanks a ton for your kind words and great rating! It means the world to us that you took the time to share your experience.
Knowledge is money!
Had very little knowledge about my pension and now I do! Thank you for this very valuable information!
June 4, 2026
Unprompted review
Reply from my money matters.
We truly appreciate your positive feedback! It’s wonderful to know that our efforts made your experience enjoyable.
Greg March made sense
Greg March, made sense with all the pension information he was discussing.
June 4, 2026
Unprompted review
Reply from my money matters.
Thank you so much for your 5-star review! We’re thrilled to hear that you had a great experience with us. Your feedback means a lot to our team.
Just very clear advice
June 4, 2026
Unprompted review
Reply from my money matters.
Thank you so much for this review! The team will be delighted to hear your feedback!
Reply from my money matters.
We truly appreciate you spending the time to leave this 5-star review! We know that the team loves to hear about how they have been able to help you!
Reply from my money matters.
Your 5-star rating brightened our day! We’re so glad you’re satisfied with our service and hope to welcome you back soon.
Brilliant webinar!
June 4, 2026
Unprompted review
Reply from my money matters.
Thanks a ton for your kind words and great rating! It means the world to us that you took the time to share your experience.
Kelsey dealt with my issue very…
Kelsey dealt with my issue very professionally and quickly with great communication skills
June 3, 2026
Reply from my money matters.
We truly appreciate your positive feedback! It’s wonderful to know that our efforts made your experience enjoyable.
fast friendly and efficient service in…
fast friendly and efficient service in dealing with my questions
June 3, 2026
Reply from my money matters.
Thank you so much for your 5-star review! We’re thrilled to hear that you had a great experience with us. Your feedback means a lot to our team.
Information about your future pension - clear and informative
Great webinar helping me understand the benefits of Local Government Pensions. Clear and easy to understand information. Every interaction with My Money Matters has been positive.
June 3, 2026
Unprompted review
Reply from my money matters.
We truly appreciate you spending the time to leave this 5-star review! We know that the team loves to hear about how they have been able to help you!
Very clear and helpful.Greg covered everything with a good pace and bringing clarity & inspiration.
Very clear and helpful.
June 3, 2026
Unprompted review
Reply from my money matters.
Your 5-star rating brightened our day! We’re so glad you’re satisfied with our service and hope to welcome you back soon.
Veru useful webinar
Very helpful and although very quick overview, found out a few really useful points when considering starting an AVC. Thank you!
June 3, 2026
Unprompted review
Reply from my money matters.
Thanks a ton for your kind words and great rating! It means the world to us that you took the time to share your experience.
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