Mymoonlamp Reviews 138

Delivery was a lot quicker than expected arrived in perfect condition absolutely beautiful moonlamp will definitely use again and recommend friends and family

Absolutely over the moon (pardon the pun) with this product.
Excellent quality. Super fast delivery and highly recommend- first class product

Took a while to arrive, excellent customer service. Don’t be disappointed when you take it out the box, switch it on and be amazed. Love it.

Good quality item, only downside was that the photo I sent in looked tiny on the globe compared to the writing on the back of it, it was a good likeness but looked very small when lit up

Happy with my purchase, little bit concerned as I didn’t receive an email confirming my order. But it was all fine

Very quick delivery and good quality my partner is very happy with it

Gift was delivered promptly and it was exactly as ordered. Highly satisfied customer, definitely would recommend.

Be Careful- their products are cheap and faulty - absolutely nothing like the pictures they advertise.
Their service is even worst.
i paid £ 27 plus shipping for a personalised xmas decoration - the first they sent was broken , the second it’s absolutely faulty and nothing like the one i ordered and they refused to issue a refund. i will never use this company again

I was going to buy a moon lamp but after reading the reviews I’m not going to ..thanks everyone for the reviews otherwise I would have been another victim 👍

Please do not buy anything from this company, I ordered a moonlamp in Nov 2023 and almost three months later is never come, no matter how many times I email them they just don’t sort anything out, had to get my bank involved, no matter what do not use this company

Absolutely disgusting site. Don't send what is ordered. £12 plus for postage within UK. I will do all I can to deter people from ordering from this despicable site

i was a bit worried after reading the reviews but i received my item very quickly and was exactly as described, very happy:)

Really pleased with the lamp I received, good quality with the photo and message looking good. Was a bit worried on reading reviews after placing order but would recommend anytime. It was also delivered 5 days before estimated delivery date.

Can't make out the photo at all! Absolutely terrible, cheap and crappy. 100% waste of money! Stay away

I ordered a moon lamp which cost me £12.95 then they charged me £3.99 for VIP and all I received was a plastic keyring which is probably worth 50p. I have raised this with the company and waiting on a reply, if they do not deliver the item that I ordered I will be taking it to the highest person possible. I contacted this company who basically said I ordered the key chain, it's not even worth that amount. I have contacted citizens advice.

Do not use this company. I clicked to order an 18cm moon lamp and received a 4cm keychain, you cannot even make the picture out on this little piece of rubbish. When I contacted them they are saying this is what I ordered and it’s just unfortunate that the picture is unclear. I was also charged£12.95 delivery and it took 5 weeks to come. I am disgusted with this company and hope this does not happen to anyone else. Do not use them

Cheap rubbish, don't waste your money. Wanted to return item, was only offered £2 after wasting over £30.

After 2 months I received a failed post notification, been back and forward with messages, was promised a replacement- 4 months later and still nothing! I have accepted that I lost my money- I am posting this so no one else falls for their waffle - they advertised as a UK company but they operate from China - if you order from this site , expect nothing but thieves stealing your hard earned cash! Avoid at all cost, no matter what they promise!

Do not be deceived by photos of moon lamps on this site, when you receive it you will find only one spot to place it, in the rubbish bin !!!! Forget about a refund, paid $91 was offered $18 !! Do not waste your time and money !!
BUY ELSEWHERE

Beautiful lamp such a unique present was extremely pleased. Although it's expected to be a long delivery to UK it was quicker than the time frame given. Worth the wait for a beautiful personalised item. Thanks