Mymoonlamp Reviews 138

TrustScore 4 out of 5

3.9

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Rated 4 out of 5 stars

Ordered x2 on December 10th 2020, arrived today on December 31st - 6 days later than advised but cannot really fault due to COVID & Christmas. Didn't have much hope after reading previous reviews, but... See more

Rated 5 out of 5 stars

I am very happy with my lampshade, it arrived safe and sound and was easy to put together, the picture quality is good. My only suggestion to potential buyers is think about your photos and the order... See more

Rated 5 out of 5 stars

We ordered a lamp on the 18th November and received it 3rd December only 12 working days. We received tracking information when it was shipped and sent to couriers. We did get in touch with their cust... See more

Rated 1 out of 5 stars

Ordered a Spotify plaque end of jan only just come today all the reviews on the site looked lovely payed an extra 3.99 for a wooden stand like a canvas goes on when being painted and it’s come today... See more

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3.9

Great

TrustScore 4 out of 5

138 reviews

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Rated 4 out of 5 stars

Not bad

Good quality item, only downside was that the photo I sent in looked tiny on the globe compared to the writing on the back of it, it was a good likeness but looked very small when lit up

October 28, 2024
Unprompted review
Rated 1 out of 5 stars

Be Careful- cheap products and horrible service

Be Careful- their products are cheap and faulty - absolutely nothing like the pictures they advertise.
Their service is even worst.
i paid £ 27 plus shipping for a personalised xmas decoration - the first they sent was broken , the second it’s absolutely faulty and nothing like the one i ordered and they refused to issue a refund. i will never use this company again

October 14, 2024
Unprompted review
Rated 1 out of 5 stars

Scam company from this…

Please do not buy anything from this company, I ordered a moonlamp in Nov 2023 and almost three months later is never come, no matter how many times I email them they just don’t sort anything out, had to get my bank involved, no matter what do not use this company

February 3, 2024
Unprompted review
Rated 4 out of 5 stars

Really pleased with the lamp I…

Really pleased with the lamp I received, good quality with the photo and message looking good. Was a bit worried on reading reviews after placing order but would recommend anytime. It was also delivered 5 days before estimated delivery date.

December 18, 2023
Unprompted review
Rated 1 out of 5 stars

I ordered a moon lamp which cost me…

I ordered a moon lamp which cost me £12.95 then they charged me £3.99 for VIP and all I received was a plastic keyring which is probably worth 50p. I have raised this with the company and waiting on a reply, if they do not deliver the item that I ordered I will be taking it to the highest person possible. I contacted this company who basically said I ordered the key chain, it's not even worth that amount. I have contacted citizens advice.

November 6, 2023
Unprompted review
Rated 1 out of 5 stars

Do not use this company

Do not use this company. I clicked to order an 18cm moon lamp and received a 4cm keychain, you cannot even make the picture out on this little piece of rubbish. When I contacted them they are saying this is what I ordered and it’s just unfortunate that the picture is unclear. I was also charged£12.95 delivery and it took 5 weeks to come. I am disgusted with this company and hope this does not happen to anyone else. Do not use them

October 30, 2023
Unprompted review
Rated 1 out of 5 stars

After 2 months I received a failed post…

After 2 months I received a failed post notification, been back and forward with messages, was promised a replacement- 4 months later and still nothing! I have accepted that I lost my money- I am posting this so no one else falls for their waffle - they advertised as a UK company but they operate from China - if you order from this site , expect nothing but thieves stealing your hard earned cash! Avoid at all cost, no matter what they promise!

July 28, 2023
Unprompted review
Rated 1 out of 5 stars

Do not be deceived by photos of moon…

Do not be deceived by photos of moon lamps on this site, when you receive it you will find only one spot to place it, in the rubbish bin !!!! Forget about a refund, paid $91 was offered $18 !! Do not waste your time and money !!
BUY ELSEWHERE

February 28, 2023
Unprompted review

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