LSBSS offer great courses at a reasonable and affordable price, i feel confident in the knowledge that i have gained through my LSBSS cerificate look forward expand and added value to it, its a rewar... See more
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They could not do more for my son. My son is autistic and has adhd. Mainstream school has not worked out for us. He has thrived since attending MOS. I am in daily communication with his teacher, who h... See more
This has been the most amazing school experience for my child who started in year 4 and now going in to year 7. The teachers have been fantastic, kind, caring and inspirational. My child has increased... See more
Company replied
Last academic year my two boys took English and Math classes only. Firstly I wasn’t very satisfied with teachers, I was hoping to for them to give more help , every time my son will write email... See more
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Company details
Written by the company
My Online Schooling is a Cambridge International accredited online Primary and Secondary school.
Contact info
84 Commercial St, Leith, EH6 6LX, Edinburgh, United Kingdom
- (+44) 800 031 4340
- myonlineschooling.co.uk
4.4
Excellent
118 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
All good
All good... but the homeworks are not related to the class, especially for year4 numercy
October 23, 2020
Unprompted review
Reply from My Online Schooling Ltd
Hi Suzan,
Thank you for your feedback. We would recommend to get in touch with your Parent Liaison for any issues regarding independent learning, so they can look into this further for you.
Kind regards,
MOS Team
Just what we needed
We just started with My Online Schooling a month ago and the first experiences are encouraging. Not only because of the strange year that we are all in because of Covid, in our particular case content and administrative professionalism of the MOS Team is just what we wanted for our 10th grader.
October 23, 2020
Unprompted review
Reply from My Online Schooling Ltd
Hi Jurgen,
Thank you for your review. We are delighted to have your child join our school, and that we were able to provide a solution for your family during this challenging time.
We look forward to welcoming you back after the half-term break.
Warm regards,
MOS Team
Great Online School
My son has settled in well and is enjoying the lessons which are a good mix of structured teacher led lessons and independent learning through homework. He has come on in leaps and bounds and confidence with the subjects we elected to take.
Class sizes are good (Not large like traditional state schools) and he always feels engaged with his teachers as they respond to his questions.
Communication with the school has been excellent and the taster lesson he received before we signed up was informative to understand how things were done.
October 23, 2020
Unprompted review
Reply from My Online Schooling Ltd
Hi Chris,
Thank you for your review. We are delighted to hear that your son is settling in well and enjoying his lessons. We are always particularly happy to know about the positive effect that learning with My Online Schooling has on pupils' confidence. We recognise how important this is to a young person's educational experience, and is something we are always striving for for our pupils.
Hope you are having a great half-term and look forward to welcoming your son back next week.
Kind regards,
MOS Team
School experience
Nothing is to much trouble for the admin team, our parent liaison is always available and replies to queries and concerns as soon as she can. Most importantly though,my daughter has never been happier than she has since joining the school. She is totally engaged in her learning and is enjoying it.
October 23, 2020
Unprompted review
Reply from My Online Schooling Ltd
Hi Caroline,
Thank you so much for your review. It is fantastic to hear about the positive impact learning with My Online Schooling has had on your daughter - we are so glad to have her as part of our school.
We will make sure to pass your kind feedback on to the team.
Warm regards,
MOS Team
Good teachers, untrained on Canvas
I think the school tries to do a good job, but with the new platform, teachers seem undertrained regarding how to use it. We have spent many hours figuring out how to do an assignment because the format was not able to be used. We had to email forms to ourselves, print them out, scan, etc. instead of being able to use the online platform to do an assignment. Missing recordings are frequent. Numerous emails have had to be sent to have teachers resubmit their recordings. The teachers are sometimes confused and admit being confused about the platform. It is an online school, so being able to successfully navigate Canvas is essential. The teachers are kind and generally very competent, but the platform is a problem, or the lack of knowledge about how to operate it.
October 23, 2020
Unprompted review
Reply from My Online Schooling Ltd
Hi Sharon,
Thank you for your feedback.
One of the major reasons for making this switch was to provide a platform that is as user friendly and efficient as possible, and we are delighted to have seen this hugely benefit the day to day school lives of our pupils, families and teachers. We're therefore very sorry to hear that you have been experiencing issues.
Upon transitioning to the new platform earlier this year, our entire teaching and office team received full training, and any new teachers continue to receive this training. However, as with any major change to school, we acknowledge there may still be a few teething issues and appreciate you bringing these to our attention so we can minimise them as much as possible going forward.
We would highly recommend to get in touch with your Parent Liaison, or use the live chat function on our website, should you encounter any further issues. Our Parent Liaisons are available throughout the school week and are equipped to assist with any technical issues you may be experiencing with our platforms.
Kind regards,
MOS Team
The school is great and most of the…
The school is great and most of the teachers.
However, there is a Business and Economics teacher, who is muted half of the time in class wasting this paid time for the students "to read the lesson" from the book, which they can make without the teacher alone out of the live classes as a homework. It is not serious.
Another issue I had with a refund of payments, waiting for more than 1 month, communicating with 6 different people, explaining my situation to everyone. In the meantime when I was paying the school the deadlines were extremely strict. When you ask someone to be correct with you, please be correct yourself first.
October 23, 2020
Unprompted review
Reply from My Online Schooling Ltd
Hi Jana,
Thank you for your feedback. We'd ask that you please get in touch with your Parent Liaison regarding any issues with your child's lessons so we can look into this further.
We apologise again for the delay in issuing your refund and are very sorry for the inconvenience caused by this. In this instance unfortunately there was a miscommunication with our bank which resulted in a delay in the refund being paid out to you. Please be assured we take this issue very seriously and have taken steps to ensure that anything similar is prevented from happening in the future.
If there is anything else we can assist you with please don't hesitate to get in touch.
Kind regards,
MOS Team
Our daughter's teacher is fantastic
Our daughter's teacher is fantastic. Very inspiring to and engaging with the kids. Impressed with the quality of the teaching.
Long communication delays with the admin side of school once enrolled and various technical mishaps, perhaps due to sudden influx of new students.
Overall, glad we signed our daughter up.
October 23, 2020
Unprompted review
Reply from My Online Schooling Ltd
Hi Aimee,
Thank you for your review and positive words regarding your daughter's teacher. We pride ourselves on our fantastic team of quality teachers, and are delighted to see this consistently reflected in the reviews and feedback we receive.
We're sorry to hear about the technical difficulties and delays in communication. Our team try our very best to respond to all families in a timely manner to resolve any issues. However we acknowledge, as you have stated, that there were some delays at the beginning of term due to an unprecedented number of new enrolments we experienced. Since then, we are happy to have introduced a number of new Parent Liaisons to our team to ensure all of our families' needs are met.
Kind regards,
MOS Team
Best decision I’ve ever made as a parent
I have two 7 year old twins that weren’t doing well in regular brick and mortar schools but now with myonlineschooling I can see a difference in their attitude towards school .They are much happier and doing great with their studies. This was the best decision we have ever made. I was worried at first because it was something new but I’m glad I made the decision to pull them out of school and continue their studies online with my onlineschooling. Staff are really helpful and their class teacher in year 3 is amazing ! Her comments on their ILA’s make them want to do more .. I can’t thank them enough even though it’s been a couple of months since we started with MOS it’s been a great experience so far !
October 23, 2020
Unprompted review
Reply from My Online Schooling Ltd
Hi there,
Thank you very much for your review. We are delighted to hear how well your daughters are doing as a result of joining My Online Schooling. We're so happy to have them as part of our school and look forward to welcoming them back after the half-term break!
We'll be sure to pass your lovely feedback on to the team.
Warm regards,
MOS Team
So far, so happy
We are new to online schooling and are finding it a great relief to not have lift clubs and activities all the time. My daughter is enjoying the online lessons and getting used to having spaces to fill inbetween them. The only bit that is tricky is that she is finding it hard to strike up friendships, though she has real life friends she is slightly disappointed not to have all the friends from around the world she imagined. I will start to engage with the mothers more to see if we can set up meet and greet groups.
The service from MOS has been outstanding, everything works well. So far, so happy.
October 23, 2020
Unprompted review
Reply from My Online Schooling Ltd
Hi Gayle,
We are so happy to hear that your daughter is settling in and enjoying her lessons with us. We will be sure to pass on your kind words to the rest of the team.
We're always delighted to have our MOS families connect with one another, and fully recognise the importance of the social aspect of school. We are continuously working on more ways we can help facilitate this for the young people we have at My Online Schooling.
Kind regards,
MOS Team
My Online Schooling - we should have switched sooner
We decided to register our son with My Online Schooling because of the current COVID situation and the on-going disruptions in schools. However, after just a few weeks we wished that we had researched the option of an on-line education much earlier. Our son is thriving and enjoying school so much; he is less tired by the end of the week but is doing so much more. My Online Schooling offers the same excellent standards as our son's previous school, however on-line teaching means learning in quietness with no distractions and the ability to re-watch a lesson. My Online Schooling is still very much a school with assembly and after-school clubs so we believe our son is now getting the best of both worlds.
October 23, 2020
Unprompted review
Reply from My Online Schooling Ltd
Hi there,
Thank you for taking the time to leave us a review. It's fantastic to hear that your son is thriving, and most importantly, enjoying learning! We're so happy to have him with us, and we are delighted to have been able to provide a solution for families during the COVID-19 pandemic.
We'll be sure to pass on your kind feedback to the rest of the team.
Warm regards,
MOS Team
A real gem.
The school is growing rapidly so it is finding it’s feet with admin and technology. However the teachers are amazing and my children really enjoy logging on and joining in the classes, what more can you ask.
We have attended for two years.
October 23, 2020
Unprompted review
Reply from My Online Schooling Ltd
Hi Maria,
Thank you for your review. We're so happy to hear that your children are enjoying their classes! We'll be sure to pass your feedback on to our teachers.
Have a great half-term break!
Warm regards,
MOS Team
Good option for home education
The teaching is very high standard and my son enjoys his lessons. The only concern is the timetable I had hoped for more flexibility on when the lessons would be as my son has a variety of tutors, uses My online school and attends a vocational school part time so I had hoped his lessons could fit it but he's having to catch up on some of the lessons due to clashes. I'd recommend MOS for home educated children who would like to continue with traditional school away from school.
October 23, 2020
Unprompted review
Reply from My Online Schooling Ltd
Hi Priya,
Thank you very much for your review and kind recommendation. We're delighted to hear that your son is enjoying his lessons with us.
We appreciate families' needs for flexibility when it comes to timetabling, particularly if your child has other commitments outside of My Online Schooling. Our team try our very best to accommodate where we can, however due to class size and scheduling restrictions, unfortunately this is not always possible. We are pleased to be able to still provide full access to lesson recordings in these instances.
Hope you are having a lovely half-term break, and look forward to welcoming your son back next week!
Warm regards,
MOS Team
Highly recommended
Excellent. My daughter loves the fact that she can focus on being taught without the disruptions that usually happen in a standard school. Teaching is of a very good standard with constructive feedback given. Recordings of the lessons make missing a lesson or forgetting what was said in class a thing of the past. Overall we are really pleased to be attending
October 23, 2020
Unprompted review
Reply from My Online Schooling Ltd
Hi there,
Thank you for your kind feedback. We're so happy to hear that your daughter is able to focus better in her online lessons. Having heard similar feedback from many other families, fewer distractions is certainly one of the major benefits of online learning.
Hope you and your daughter have a fantastic half-term break and look forward to welcoming you back next week.
Warm regards,
MOS Team
This is a fantastic school
This is a fantastic school. We enrolled our daughter because of covid and we weren't happy with the online classes provided by her regular school. Our daughter is so engaged, interested and keen to do all the MOS classes. It's great! And the school is a professional online school, so there is no hesitation from teachers, they be got all sort of cool apps and websites to share. They know what they are doing and how to keep the kids engaged
October 23, 2020
Unprompted review
Reply from My Online Schooling Ltd
Hi Sandrine,
Thank you for your lovely review! We are so glad to hear about your positive experience with My Online Schooling and that your daughter is enjoying her lessons.
All the best,
MOS Team
Okay but not great
Okay but not great. Pro: nice atmosphere, generally responsive administration, kind teachers. Con: academics are not challenging, lack of consistent and constructive feedback on homework. We left after two terms for another school that offers a more rigorous education and are happier, but I think MOS would be a good fit for those who intend to supplement the education on the side in any event.
October 23, 2020
Unprompted review
Reply from My Online Schooling Ltd
Hi there,
Thank you for your feedback. We're sorry to hear that My Online Schooling wasn't the right fit for your child.
We strive to ensure that our lessons are taught at the appropriate level for each year group, and in a way that is both appropriately challenging and supportive to all learners in the class. We are delighted to be able to provide flexibility for pupils who excel beyond their peer group level, as well as interventions and alternatives for those who require additional support.
With regards to homework, independent learning assignments are closely monitored by our Education Team and our teachers work hard to ensure that any work submitted via the pupil portal by the given due date is marked with feedback provided where appropriate. We're sorry to hear you felt this was not consistent, and will be sure to pass your feedback on to the team.
We wish your child the very best in their future studies.
Warm regards,
MOS Team
Textbooks and homeworks
Dear School,
I'm have been overall pleased with this new experience. My daughter get along well with classmates and teachers.
I have only two suggestions: first, we have been driven to purchase a lot of textbooks which had no use whatsoever until now. Second, it's not always easy to submit homeworks. It happens that they are sent on time via email instead of being uploaded. We warned the teachers, but despite this the homeworks are not graded or signalled as missing. We also asked to reopen the terms in order to upload the files, but we had no reaction on their side.
I already wrote to the liaison people, but the answer was not very useful.
I hope the school will be more cooperative on this specific topic.
Best regards.
October 23, 2020
Unprompted review
Reply from My Online Schooling Ltd
Hi Emanuele,
Thank you for taking the time to leave your feedback. We are delighted to hear that your daughter is enjoying learning with us.
Thank you for your note regarding textbooks. We would be grateful if you could please contact your Parent Liaison regarding this and let them know which subjects this relates to so we can look into this further.
We're sorry to hear that you've been having difficulty submitting homework via the pupil portal. We strive to ensure that our platforms are as clear and user-friendly as possible for our pupils. Unfortunately our teachers are not able to receive or mark independent learning assignments unless they are uploaded into the pupil portal. If you continue to experience issues with this going forward please don't hesitate to get in touch with our Parent Liaison team who would be happy to assist.
In the meantime, we hope you have a lovely half-term break and look forward to seeing your daughter again in November!
Kind regards,
MOS Team
Excellent teaching and support with…
Excellent teaching and support with learning during lockdown.
October 23, 2020
Unprompted review
Reply from My Online Schooling Ltd
Hi Thea,
Thank you for your positive feedback. We're so glad to have been able to provide support during the ongoing pandemic.
Have a great half-term break when it comes!
Warm regards,
MOS Team
We have two children at MOS in years 9…
We have two children at MOS in years 9 and 7. They both love it. They started at the school in April during the height of the pandemic when I saw that their state schools were not providing sufficient instruction for them while they were learning from home. Both kids decided they prefer the online school and chose not to return to their state schools when they reopened. We also prefer it as parents as I feel more closely involved in what they're doing. I can easily see all their assignments and marks and can even contact teachers, if necessary. The only downside is the children do miss their friends so we've had to make an extra effort to catch up with people on weekends and for extra-curricular activities.
October 23, 2020
Unprompted review
Reply from My Online Schooling Ltd
Hi Rachel,
Thank you for taking the time to leave your feedback. Delighted to hear how much your children are enjoying learning with us, and that we could provide support during this continued difficult time.
We hope you have a wonderful half-term break and looking forward to welcoming your children back in November!
Kind regards,
MOS Team
My son has been at MOS since September…
My son has been at MOS since September (year 10) and my daughter will be joining in year 11 in November. So far so good!! Very happy with both the teaching and professionalism of the administration staff.
October 23, 2020
Unprompted review
Reply from My Online Schooling Ltd
Hi Rebecca,
Thank you for your review. We're delighted to hear how happy you are with My Online Schooling from both a teaching and administrative support perspective. We'll be sure to pass on this feedback to the team.
We look forward to welcoming your daughter very soon. In the meantime, have a great half-term break.
Kind regards,
MOS Team
Very happy with the school
Two of my kids use this platform for learning. They are enjoying it and the lessons are very good and interactive. I've found their teachers to be engaging and interesting. My younger son loves the clubs too. I am am also happy with the organisation of each teachers page for the subject so I can see the lessons and PowerPoint and know the outlook for what they are covering for the term.
October 23, 2020
Unprompted review
Reply from My Online Schooling Ltd
Hi there,
Thank you for taking the time to leave a review. We are so happy to hear that your children are enjoying learning with My Online Schooling! We'll be sure to pass your feedback on to our teaching team.
Warm regards,
MOS Team
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